We arrived early in the morning and thought we may have to come back later at check in time, but our room was ready and we were able to go straight up to our fourth floor room. (handy with a toddler after a very early morning and flight from Melbourne) First impressions were great and thankfully stayed that way. I... More

While this place used to be a nightmare under former management, after it went into receivership and was taken over the new owners are much more pleasant to deal with and actually make an attempt to maintain the place to a reasonably standard. It is getting a bit dated though and one of the lifts kept breaking down meaning we... More

Very friendly and helpful staff, roomy accommodation ( and clean), great pizzas - very family friendly. Would definitely stay again. More

I have been to many places, internationally and in Australia and have stayed at a range of star rating places and would have to say that Paradise Island resort is unfortunately the worse I have come across. We travelled up to Surfers with two young children (6 and 9) and stayed at this resort. We were looking for a self... More

Our family had a wonderful stay. The room was clean and spacious. All the staff were friendly and helpful especially the waitress in the restaurant. The breakfast menu was varied and the meals were huge. the only downsides were that the resort needs a bit of tlc and there was no air con in the lifts. Overall we had a... More

I received a phone call from the resort manager two weeks before we left home and were told the resort having some troubles but was trading "business as usual" however when we got there, there were a number of things not as they were when we booked which we weren’t told about. The children could no longer eat free on... More

We had a week at the Resort and it was a thoroughly enjoyable experience. The rooms are spacious and clean with good kitchen & laundry facilities. The restaurant only opens for breakfast and evening meals but the food was really good and the service very friendly. All of the staff were helpful, the Resort is managed by 2 sisters and... More

We had a wonderful stay at Paradise Island Resort. The kids loved the kids play area and outdoor maze and games rooms. We went out to the Theme parks most days and it was great to come back to the resort and eat in the well priced restaurant. The staff are all great, and it is nice to see a... More

This trip was a surprise Christmas present for my husband, our 4 kids, aged 15, 13, 5 and 4, and my parents. As this was a surprise holiday, I needed things to be organised for our arrival as much as possible and therefore had made prior arrangements with an extremely helpful staff member of the resort, to have grocery items... More