Fraser Place Melbourne

Address: 19 Exploration Lane, Melbourne, Victoria, Australia

Phone Number:

Region: Australia > Victoria > Melbourne

Amenities:

Fitness Centre Free Breakfast Free High-Speed Internet Kitchenette Restaurant Suites

Hotel Style:

Ranked #9 of 108 Speciality lodging in Melbourne

Price Range: $$

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Perfectly situated in the Central Business District, Fraser Place Melbourne provides convenient access to major financial corporations, world-renowned shopping and a vibrant entertainment scene. With the Regent, Princess and Her Majesty's theatres close by, Fraser Place Melbourne is the ideal place to enjoy Melbourne's rich cultural scene. Exploring the city is a breeze as the hotel is located on the free City Circle tramline. Fraser Place Melbourne is the Frasers Hospitality group's first serviced residence in Melbourne. With a portfolio of 44 serviced apartments across 19 countries, Frasers Hospitality is a global leader in luxury accommodation. We invite you to experience the Fraser Difference at Fraser Place Melbourne, which features three room offerings - Deluxe, Executive and Premier. ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Priceline, Agoda, Venere and Tingo so you can book your Fraser Place Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Fraser Place Melbourne Hotel; Fraser Place Melbourne Hotel Melbourne

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322 reviews from our community

See which rooms travellers prefer - 73 traveller tips

Olivia_Liem

Singapore, Singapore

Reviewer

4 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“Spacious Room.”

Reviewed 14 May 2013 NEW

Located on the lane, doesn't seems like a hotel from outside. Museum, Exhibition, Cafe and free Tourist Tram are nearby, you can hop-on the tram for free and hop-off in many interesting places in town. Walking distance to Lygon Street and Victoria Market. Poor service from a lady in the receptionist with her 'Don't care style ', Deposit Box are... More

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Thank-you for taking the time to review our property; I am pleased that our location, close proximity to public transport and spacious studios made for a pleasant stay. I am concerned by your comments regarding the attitude demonstrated by one of our staff members and can assure you I will investigate this further so that we can improve our delivery... More

Planner55

Australia

Senior Contributor

33 reviews

25 hotel reviews

Reviews in 22 cities

22 helpful votes

“Very helpful staff in European style apartments”

Reviewed 13 May 2013 NEW

We are very happy with the service, location near Lygon Street and the city and the excellent breakfasts at reasonable prices. Our room had a table and two chairs and a great kitchen area. The bed was comfortable and we liked the free wifi and access to lanes and coffee shops. The free tram so close is also attractive. It... More

See 3 more reviews by Planner55 for Melbourne

Planner55 has 1 more review of Fraser Place Melbourne

“What we needed”

Reviewed 6 May 2012

Thank-you for taking the time to share your experience of Fraser Place Melbourne with the wider TripAdvisor community. It is wonderful that you enjoyed all aspects of your stay, from our location and facilities, to the exceptional customer service we were able to deliver. I am pleased that the product and services we offer suited your needs, and hope to... More

hjw44

Bermagui, Australia

Contributor

14 reviews

11 hotel reviews

Reviews in 11 cities

8 helpful votes

“Central location”

Reviewed 11 May 2013

This would have been hard to find without a GPS, being down a little lane near China Town. However, this meant that we didn't have trams and buses going past, and we enjoyed quiet nights in our studio room. Fraser Place is within walking distance to Federation Square, Southbank, and the main streets in Melbourne. We managed to park our... More

Thank-you for taking the time to review our property; I am glad to hear that you felt you received value for money and that, despite being tucked down a laneway (which we feel is quintessentially Melbourne), our location was of convenience for exploring the city. We certainly agree with your comments regarding the need for additional seating in our studios,... More

Ron R

Canberra

3 reviews

4 helpful votes

“There are much better places for your money”

Reviewed 5 May 2013

My wife and I stayed two nights. It started badly, with having to navigate a narrow back alley to find the place - not a nice street. The 'reception' looks like an after-thought. I paid by credit card on arrival but was then asked to pay an additional AUD150 for bond - how rude! We had a Delux King Studio... More

Was this review helpful? Yes 2

Thank-you for taking the time to review our property; and for sharing your experience of Fraser Place Melbourne. We appreciate the opportunity you have provided for us to investigate various areas of our hotel operation as it is only through honest and varied feedback that we are able to address these concerns and improve our product and service. I am... More

T1ssy

Auckland Region, New Zealand

39 reviews

15 hotel reviews

Reviews in 21 cities

14 helpful votes

“Excellent location and value”

Reviewed 2 May 2013

Iwas surprised at the value this apartment hotel offered. From the time I arrived early on a Sunday till I checked out the following Wednesday nothing was really a problem. The hotel is two towers and one tower was closed for repairs so perhaps the staff were more attentive than normal but nothing was a problem. Excellent free wifi as... More

Thank-you for taking the time to review our property; I am pleased you had an enjoyable experience at Fraser Place Melbourne and that our team were attentive to your needs throughout your stay. I am glad that our provision of complimentary Wi-Fi and Broadband, along with our central location and close proximity to public transport was of convenience. I look... More

VGHB

Sydney, Australia

4 hotel reviews

3 helpful votes

“Nice Hotel, but incident made it a BAD experience.”

Reviewed 1 May 2013

Booked for 5 nights but only ended up staying 1 1/2 nights due to hotel flooding. The whole tower was evacuated and floors between ground and 8th were flooded due to an irresponsile guest that decided to turn on the fire hydrant in the fire stair well on the 8th floor. This all happened just after midnight. It was a... More

Thank-you for your comments, and in particular your feedback regarding the response by management following the unfortunate incident you experienced whilst staying with us. As you mention the incident occurred in the early hours of the morning; despite this we were able to ensure the safe evacuation of all guests in a timely manner. I apologise that our customer service... More

sebthunda

Adelaide

11 reviews

5 hotel reviews

Reviews in 6 cities

“Excellent value for money with very friendly staff”

Each year, my husband and myself, and two other couples stay at Fraser Place for the Melbourne F1. We always enjoy our stay and never have any complaints. Booking is easy, and our request of all being on the same floor is always met. This year, we arrived at 10am on a very hot day (38c). The lady at reception... More

See 3 more reviews by sebthunda for Melbourne

Thank-you for sharing your experience of Fraser Place Melbourne with the wider Trip Advisor community; I am very pleased to hear that you enjoyed your stay with us, and that our team were able to deliver exceptional customer service throughout your stay. I look forward to welcoming you and your friends back to Fraser Place Melbourne next March for the... More

Spoodgie

Senior Reviewer

8 reviews

“Overpriced, dark and tired room”

Reviewed 28 April 2013

Great location but, rooms are overpriced and disappointing. The room we stayed in was old and in need of refurbishment. Bathroom clothesline was missing. We had a balcony but all natural light was blocked by a wall so it was dark all the time. The bathroom on check in was not properly cleaned and there were still hairs on the... More

Thank-you for taking the time to review our property; I am pleased that you found our location convenient however I am concerned that you feel you did not receive value for money and that our apartments did not meet your expectations in terms of style and facilities. We recently completed a refurbishment in May 2012 and have received a positive... More

Linda F

Wellington NZ

12 reviews

6 hotel reviews

Reviews in 5 cities

“A lovely place to stay”

Reviewed 27 April 2013

We stayed at Fraser Place for 9 nights in early March. The apartments are abolutely beautiful. The unit we had was very clean and roomy and had a dishwasher, washer/dryer and a lovely bathroom. The bed was large and comfortable. Breakfast was included in the rate and was very nice. The reception staff were friendly and very helpful and the... More

Thank-you for your comments; I am pleased you enjoyed your recent stay with us at Fraser Place Melbourne. It is great to know that you found our apartments well-equipped, comfortable and in a good location for exploring the city. I am glad you feel you received good value for money and that our team were able to provide you with... More

Flareuk

London, United Kingdom

2 reviews

Reviews in 2 cities

“Never again.”

Not a great hotel – the room was ok but overpriced considering the lack of internet for hours on end (sometimes up to a day – with the excuse that there are too many people online!), the phonelines being out for half a day on two separate occasions, and the lack of interest/empathy from the staff. Only one lift in... More

Thank-you for your feedback and for the opportunity to address the product/service issues you experienced during your stay. I do apologise for the inconvenience the malfunctioning telephones and Wi-Fi caused during your stay; we were experiencing some technical difficulties, however these have since been resolved. The response you received from staff to the issue is of great concern to me,... More

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