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Quality Hotel Downtowner on Lygon

4.0 of 5
66 Lygon Street | corner of Lygon Street and Queensbury Street, Melbourne, Victoria 3053, Australia
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Free parking
Quality Hotel Downtowner on Lygon
Ranked #43 of 195 hotels in Melbourne
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147 reviews from our community

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Tasmania
Top Contributor
77 reviews 77 reviews
29 hotel reviews
Reviews in 20 cities Reviews in 20 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

Location is the reason we chose the Downtowner, and we were not disappointed - walking out you hotel to all the fabulous restaurants on Lygon Street was fantastic, exactly what we were looking for on this stay in Melboure and we were actually pleasantly surprised, rooms are spacious and clean, bed was really comfortable, bathroom was clean and adequate. Hotel... More

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See 4 more reviews by LenandCathieTasmania for Melbourne
Hobart, Australia
1 review
3 of 5 stars Reviewed 19 May 2013 NEW

Downtowner on Lygon is quite comfortable, in a motel kind of way, with a spacious bathroom and enough room for two comfortably in the room itself. Close to restaurant strip, on the right side of town for airport connections and convenient to the city, happy to recommend for a night or two when visiting Melbourne.

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Country Victoria
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 9 May 2013

A friend and I stayed here last weekend for 2 nights in a twin room. We were very happy with the room - great shower, comfortable beds, plenty of space, free parking .... but the best part is how close this hotel is to everything in central Melbourne. You are at the City end of Lygon St (so you certainly... More

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Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review
16 May 2013

Dear hoot60, Thank you for your review of our comfortable beds, showers and car parking facilities. I am sorry that your room was tidied to correct standard and I have asked my housekeeper to ensure our team put a focus on straightening and presenting our beds better. The Facebook is available and I am sorry you were not able to... More

Bendigo, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 May 2013

Whenever I visit Melbourne I stay at the Downtowner. It's easy to get to from the north and parking is never an issue. I find the location to be ideal as I usually have a few food cravings to satisfy at the local restaurants in Lygon Street. I stayed in a King Room last night and it was spotless. Bed... More

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Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review
16 May 2013

Dear David L, Thank you for the perfect score- I am pleased as a repeat guest you rate us highly in all aspects. As you mentioned getting to the hotel is really easy and means you can leave the car on site whilst you explore without the hassle of finding parking in the city- which is always a joy! Looking... More

Corowa, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 4 May 2013 via mobile

Great staff , nothing is too much trouble. The rooms are nice, big beds. We ate at the restaurant last night and Kayleen was an amazing hostess. She added so much to our evening. Her smile greeted us again at breakfast which was lovely and beautifully presented. The only disappointment in the restaurant was the wine list with a very... More

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See 2 more reviews by Wildfire57 for Melbourne
Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review
16 May 2013

Dear Wildfire57, It is always great to get feedback about one of our team, who have made your stay particularly enjoyable. It gave me much pleasure to show Kayleen your comments. I am also pleased you had a good conference with us and enjoyed the teas and lunch. Thank you for letting me know your thoughts. Kind regards Kevin Birchall... More

Sale Victoia
1 review
4 of 5 stars Reviewed 3 May 2013

I found the Downtowner a really nice Motel our room was clean fresh and the bed huge and extremely comfortable. There was ample parking on the premises which is great if you drive from somewhere, it can be hard to find somewhere in Melbourne with parking. Being a smoker it was good as when I rang I told them this... More

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Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review
16 May 2013

Dear Cynthia G, I was very pleased to read your comments on your stay with us. Our location and on site car park make us a very convenient base to leave the car and explore Melbourne's attractions many of which are literally on our door step, such as the Lygon Street restaurants and cafes. Please come and visit us again... More

Sydney, Australia
1 review
3 of 5 stars Reviewed 1 May 2013

What I liked most was the hotel's convenient location on Lygon Street, very close to great restaurants. Staff were friendly although not all together helpful. Room was clean and presentable each evening of my stay. Would've appreciated cable/Austar/Foxtel on the tvs, reception wasn't perfect. The corridors at night had bad accoustics and enabled a lot of road noise and wildlife... More

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Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review
16 May 2013

Dear Midniteandshadow, Thank you for recent review and I am pleased you found our beds comfortable. I apologize for noise in part of town and I am also sorry my team were not particularly helpful, and this is certainly not what we are renowned for. Kind regards Kevin Birchall General Manager More

Wodonga, australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 22 April 2013

Paid $204 dollars for a nights stay and the room was dirty. In the bathroom on the ground there was clearly not my hair or my daughters as we have long hair someone else's short hair all over the ground. The room are just dirty the pellets are black looks like they haven't been cleaned for years, even the mini... More

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Kevin B, Director of Sales at Quality Hotel Downtowner on Lygon, responded to this review
25 April 2013

Dear Irene S, I am disappointed to hear that your experience at The Downtowner on Lygon Hotel was not at our required standard. The housekeeping team join me in apologising for you and your daughter's stay. We pride ourselves on cleanliness throughout the hotel and I apologise that you did not find this on your stay. All of your comments... More

Rosedale, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 April 2013

There seems to have been some changes in management since I last stayed at this hotel. These are for the better and I felt very comfortable dealing with all of the staff. My ongoing disappointment is breakfast. I was offered a cooked breakfast which I thought would come with toast - would be nice to be given the heads up... More

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Kevin B, Director of Sales at Quality Hotel Downtowner on Lygon, responded to this review
25 April 2013

Dear Scoresby6, Thank you for your review. We are pleased that you noticed some positive changes on your last stay at The Quality Hotel Downtowner on Lygon. Our team pride themselves on professional service. We have recently changed the service of breakfast, we have extended the selection on the continental buffet and hot food is now a la carte. This... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 April 2013

This is the perfect hotel to stay right on Lygon street! The staff are great and the rooms are HUGE! Great value! The breakfast is quite nice too! Easy walking to must things! also across the road from a 711 store!

Was this review helpful? Yes 1
Kevin B, Director of Sales at Quality Hotel Downtowner on Lygon, responded to this review
18 April 2013

Dear Sydney20132013, Thank you for your comments.We pride ourselves on great customer service and hospitality. Of course, we agree with you.... we are located in THE best spot. Melbourne CBD is easily accessible by foot or public transport and of course, the culinary delights of Lygon Street await you. We hope to see you back in Melbourne soon. Warm regards,... More

 
 
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Additional Information about Quality Hotel Downtowner on Lygon

Also Known As:
Quality Inn Melbourne
Quality Hotel Melbourne
Address: 66 Lygon Street | corner of Lygon Street and Queensbury Street, Melbourne, Victoria 3053, Australia
Phone Number:
Region: Australia > Victoria > Melbourne
Amenities:
Bar/Lounge Business Centre Restaurant Room Service Wheelchair access
Hotel Style:
#35 Business Hotels in Melbourne
#38 Luxury Hotels in Melbourne
#54 Family Hotels in Melbourne
Price Range: $$
Hotel Class:4 star (4*)
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Quality Hotel Downtowner on Lygon
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