Hotel rooms were good and clean, however depending on room service that day would be missing either towels or toilet paper. When calling housekeeping to remedy these issues no one would answer the phone, so we would then call reception only to be told that we would have to come downstairs and collect them ourselves. I was quite annoyed when... More

We recently stayed at the Atlantis for 3 days. The room was very clean, the bed very comfortable with modern decor. The location was great. They did offer breakfast for $11 per person australian. The only down side was there was no dresser & we had to live out of our luggage. More

I booked this hotel as it's close (200 metres) from Southern Cross Station which is where the Skybus arrives from Melbourne Airport. I had a pleasant room on the 17th floor. You can book a room with a nice view which costs more. I just had a view. I didn't use the pool or spa but it's nice to know... More

I stayed at the hotel mid January 2012, we booked a 2 bedroom. The rooms were large and the pool was nice....but be careful they will over charge you a large fee for VERY SLOW internet access. I wouldn't stay there again. But we had a lovely time in Melbourne. More

Melbourne CBD hotels range from sketchy and cheap, to overpriced (albeit not with the service of US/EU hotels). However, The Best Western Atlantis slips through the gaps of both spectrum and and is very SOUND value/location in a sometimes tricky city to find reasonable value accomodation. PRO(s): -If you are catching the Skybus from the Airport this hotel is 2min... More

The hotel was affordable for the price you are paying. The rooms were clean and pleasant with a great modern feel. I stayed in the twin rooms. Nothing about the rooms were disatisfactory. In fact great upkeep. The worst aspect of my stay is the service. The reception staff were awful, all with bad customer service, they were chatting to... More

I stayed at this hotel in November for 1 night. It had read mixed reviews but I thought I would give it a go. Bottom line - I was more than satisfied. I believe it represented good value for money. I stayed in a Docklands View room. It was comfortable and extremely spacious. The staff were helpful. Breakfast was included... More

We stayed in a twin room during the Australian Open for 2 nights and the hotel more than met my expectations. - It was incredibly busy (sold out on expedia) but staff were helpful (top marks especially to the breakfast room staff who kept the breakfast area clean and well stocked). - The breakfast was complimentary in the deal we... More

This hotel had everything we wanted. The hotel is newish, or recently renovated, comfortable rooms, a great pool, sauna and gym, cheap but adequate and plentiful breakfast, mostly helpful staff, late checkout, bag storage, the free city tram up the road and near Spencer St Station! all for a reasonable rate. We definitely recommend it. The only draw back is... More