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Pullman Melbourne Albert Park

4.5 of 5
65 Queens Road, Melbourne, Victoria 3000, Australia (Formerly The Sebel )
Hotel amenities
Pullman Melbourne Albert Park
Ranked #65 of 195 hotels in Melbourne
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390 reviews from our community

Traveller rating
    108
    137
    78
    38
    29
See reviews for
Families
44
 
Couples
109
 
Solo
29
 
Business
161
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Coffs
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

Our stay at The Pullman Albert Park was wonderful. As an allergy sufferer (dairy) the staff were very helpful in letting me know what foods were safe for me to have. The staff were fantastic. Rooms clean, tidy and comfortable.

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Sydney, Australia
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

The Pullman Albert Park is a tremendous hotel that is conveniently situated close to St.Kilda and the City. The service and people that work at the hotel are first class and there is nothing they wont do to make your stay and enjoyable one. I would highly recommend the hotel for a leisure stay as well as a business stay,... More

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nsw
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 14 May 2013 NEW

Stayed for 2 nights only because college viva was held at this hotel. Experience NOT recommended for future anzca trainees. Checked in the day before our exam, woke up next morning and bathroom had been flooded by yellow stained water pouring out of light fitting. maintenance contacted and came 30min later, received a phone call 30min after they left informing... More

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See 2 more reviews by georgia101 for Melbourne

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Perth, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 14 May 2013 NEW

Pullman is nice to stay with spacious room. Rooms are cleans and with spa bath tub. A bit old and when i first step in, actually i have no feel that it is a 4 star hotel. No such classy feel, wish that after renovation, it can feel different. Look forward for better service and better environment next stay.

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Review collected in partnership with Accorhotels.com

PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review
14 May 2013

Thank you for your feedback on your recent stay with us. The refurbishment will include several accommodation rooms and the lobby, which will most definitely give the hotel a different look and feel. We are very excited about the upcoming changes. We hope to see you back at the hotel once the refurbishment is complete. More

Sydney, Australia
1 review
3 of 5 stars Reviewed 13 May 2013 NEW

Clean rooms, good location. Like that I can park myself and catch a lift direct to my floor. Terrific staff. Terrific foyer area for lounging and relaxing. No shelves or drawers in the tower rooms, so can only hang shirts & pants. Everything else out of the suitcase. Annoying for a few nights stay. Frustratingly slow TV system. Quality picture,... More

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Review collected in partnership with Accorhotels.com

PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review
14 May 2013

Thank you for the detailed feedback on your stay with us. I apologise for any inconvenience caused in regards to the TV and room temperature you’re experienced. Your comments have been passed onto our maintenance department to review and rectify these issues. Once again I apologise and we hope to see you back at the hotel. More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW

I have stayed here five times and each time I love it more! Staff on the visit were very helpful and always smiling and welcoming! Stayed in the double queen room! Good size room, clean bathroom with good amount of space and it had a bath!! Gym facilities are very good and the pool and spa also are a great... More

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PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review
14 May 2013

Thank you for your review and for choosing to stay with us. I will be sure to share your lovely feedback with my team. Thanks again and we look forward to welcoming you back to the hotel for your 6th stay with us. More

Melbourne, Australia
2 reviews
4 of 5 stars Reviewed 8 May 2013

I had 2 nights accomodation and 2 days of an Emergency Services Forum in the conference room. I was pleased with the accomodation - clean and easily accessible. As the visit was paid for me I can't comment on the "value for money". I visited the Gym which was well appointed and clean also. The conference room was well apointed... More

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PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review
14 May 2013

Thank you for your review, I’m glad to hear you enjoyed your stay with us. I think a section of your post was cut off, as it doesn’t go on to explain the comment from another attendee. I have sent you a private message through Tripadvisor with my contact details, should you wish to discuss this further. More

Aldershot, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 8 May 2013

I went to the Pullman on a conference. My partner came with me as we went a day early to see the 'sights' of Melbourne. We knew we would be paying for the extra day and that any additional payments above what my company were paying for would be paid separately. We checked the first day to see if breakfast... More

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PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review
15 May 2013

Dear Julie K, Thank you for taking the time to post feedback on your recent stay with us. I would like to apologise for the service you experienced. This is not the service we provide guests, and I apologise you were not dealt with in a friendly and professional manner. I would like to discuss this matter further with you.... More

somerset
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 7 May 2013

We have just returned from Australia and New Zealand. Stayed in this hotel in late February, and had been promised a 'refurbished room. The first room was so bad that I went down to the desk and asked to be moved to a 'refurbished room. The next'refurbished ' room was just as bad. Chipped furniture, dirty carpets and curtains, filthy... More

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PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review
14 May 2013

Dear hornsea, I would like to apologise for your recent experience with us. This is not the service we provide our guests and I am disappointed to hear you had to experience this. I would like to discuss this matter further with you. I have sent you a private message through Tripadvisor with my contact details. More

A TripAdvisor Member
4 of 5 stars Reviewed 2 May 2013

Stayed at the top floor overlooking Albert Park, great view, great room, great location, great value, staff were friendly and helpful. Loved the great view at night and the quietness and comfort of the bed. TV was in the wrong position for the bed and no shelf for the kettle.

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Review collected in partnership with Accorhotels.com

PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review
6 May 2013

Thank you for your feedback. The view from the 9th floor overlooking Albert Park Lake is amazing, I’m glad you got to experience it. Thank you for your comments in regards to the TV positioning and shelf for the kettle, I will review this further with my Executive Department. More

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Additional Information about Pullman Melbourne Albert Park

Also Known As:
The Sebel & Citigate Albert Park Melbourne Hotel
The Sebel & Citigate Albert Park Melbourne Hotel Melbourne
The Sebel And Citigate Albert Park Melbourne
Sebel Albert Park Hotel Melbourne
Address: 65 Queens Road, Melbourne, Victoria 3000, Australia (Formerly The Sebel )
Region: Australia > Victoria > Melbourne
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#44 Business Hotels in Melbourne
#57 Luxury Hotels in Melbourne
#59 Family Hotels in Melbourne
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Pullman Melbourne Albert Park is located opposite Albert Park Lake, just minutes from Melbourne’s CBD and St Kilda’s beaches. The hotel offers 379 spacious guest rooms featuring LCD TV's, on demand movies, satellite television and internet access, in-room safe, iron and ironing board, mini-bar as well as tea & coffee making facilities. The hotel also features a gymnasium, indoor pool, spa and sauna as well as three dining outlets. ... more   less 
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Pullman Melbourne Albert Park
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