I was a little apprehensive about staying at the Hyatt after reading some of the reviews her however I was pleasantly surprised. The lobby and restaurants were stunning, The service was impeccable. The rooms were satisfactory and the beds amazing. The hotel is embarking on a multi million dollar upgrade of all guest rooms to be completed by next year.... more

I cannot say I did not enjoy our stay here, I did. The staff and interior design is impeccable. We has drinks and tapas style in the restaurant underneath, Spice Market, and I highly recommoend it, very cool experience with friendly staff. However nice our room was, it was lovely with a nice aspect, I found I could hear all... more

Being a Starwood fanboy I’d decided to stay at the Grand Hyatt Melbourne this time around as it was lot cheaper than the Westin Melbourne. This is my second time at this hotel, the first time in the grand suite and the second in the standard room. I'm not sure how old this hotel is but the renovation are most... more

Booked two rooms during the Australian Open week with Gold Passport points. Rooms were spacious and clean. A little bit dated (as in due for a refresh of normal wear and tear, not extreme makeover required!) - but I think the rooms are progressively under renovation. Check in staff had the same high standard as last time. Welcome was warm... more

Had a 3 night stay at this hotel and chose a "grand twin" room. I have never seen a smaller or darker 5 star room in my life. I asked for something better and had to pay $25 per night extra for a "view room" which was still small but at least it was brighter and had a good view.... more

I love this hotel. We've stayed here four times ... twice with kids our latest over the new year period where we got an amazing view of the fireworks. The food is excellent room service is prompt and great and i'm addicted to the strawberry cheesecake with Chantilly lace. Place is always clean and the service is excellent. If i... more

When I go to Melbourne for business I always insist on the Grand Hyatt. Great location and staff are always professional and friendly. I love it so much that I also choose to stay here when I bring the family to Melbourne. Fantastic service in all areas and an excellent location. The hotel recently went through external building and lobby... more

I thought that this room would be PERFECT - being the grand hyatt and all, but to be honest it was a bit of a let down, it was fairly small compared to places i've stayed before and paid a lot less. The service at reception was nice, however room service had to be reminded of our order, I understand... more

We stayed here for 2 nights in Jan 2006 before going to Hobart. I really liked this hotel, the rooms were comfortable, staff were very friendly and helpful and the location is very good. more