I found the Quay West to be very clean and comfortable. The staff were exellent, very helpful and polite. It is a very good location with lots of restaurants and attractions close by. Just across the river to Victoria train station and the centre of the city. More

The location of the hotel cannot be beat. It is right next to Southgate mall on the Southbank, within walking distance from Federation Square and the CBD. The suite was very spacious and in great conditions. My suite did not have a direct view of the CBD, but it was still a pleasant enough view. My only gripe about the... More

I stayed here for business for 1 week and it was great in every way. Perfect location, an easy walk to Southbank shops and restaurants as well as a short walk over the river to the downtown area. The suite had plenty of space with a separate living room and bedroom, as well as a nice balcony and full kitchen... More

Have stayed at this hotel many times with different members of my family and have always throughly enjoyed our stay. Staff so helpful & friendly - once one of my daugters was heavily pregnant & got gastro - the staff could not have been more helpful, treated us like family. Regardless if our visit is for the Australian Open, AFL... More

Stayed here with the family on a business trip so wanted a bit more room than a hotel. Quay West is excellently located on the South Bank opposite Flinders St Station. We had a 1 bed apartment that has a separate bedroom and a sofa bed in the lounge. We asked for a rollup bed for our 3 yr old... More

I was extremely impressed with the apartments for myself and guests very modern, roomy and clean. The function room was well set up including audio and the function room service was excellent. Morning and afternoon teas were plentiful and "yummy" ... lunch well catered for all food preferences included. The staff customer service in this Hotel was exceptional, from the... More

Great location, Lovely accommodation, very friendly staff. More

The Quay West was perfectly located for our family of 5 from the USA. We have 3 college aged children who travelled with my husband and me. Our rooms were adjoining suites with a kitchen, washer/dryer combo, king bed in one room and double beds in the other room. Both rooms had pull out sofas and balconies. It was within... More

Like a lot of apartment hotels, it is a long way short of the luxury touches and service that you get from traditional five star hotels. On the other hand, you get a one bedroom apartment for about 1/3 the cost of a similarly sized hotel suite. The location is great - next to Southgate restaurants, food court and shops,... More