My husband and I booked a trip to Australia including Melbourne and we planned well ahead of time. This hotel seemed to be nice, attractive, etc. We booked through a very competent international travel agency STA Travel for exactly Jan 23-25th.
While we were on our way to Australia, during our stopyover in Taipei, Jauary 12th, my husband learned of...
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Dear Kate,
I am deeply sorry for your loss, and send my condolences to your husband and family. I would appreciate if you could contact me directly about the above review on: philip.barnes@the-ascott.com, as myself or my team were not informed of the situation regarding your booking and have always been understanding and helpful to such situations. Which is why...
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