I enjoyed my stay here, it was close to virtually everything in the CBD and when I couldn't be bothered walking, it was a short tram-ride away. My room was a good size (executive) and clean. On the downside, the bedroom curtains wouldn't close fully and let lots of light in if I was trying to snatch a "sleep-in" and... More

I shouted my two daughter a shopping spree in Melb for Xmas and Birthday presents. Found it real hard to find a 3 bed hotel room that didnt cost an arm and a leg. My daughter found the Somerset on Elizabeth on the web and cld supply our 3 single beds for a great price. Me being from the old... More

The two-bedroomed apartment was comfortable and spacious. The location is great, right in the centre of the city. It is ideal for transport and shopping. To attend the Australian Open Tennis it is the best. I have stayed in various hotels over the years but have been coming here three years in succession. The tram stop is right in front... More

Lovely large apartment with full kitchen facilities including a washing machine/dryer and a dishwasher. This is not a conventional hotel but a series of apartments with 24 hour reception desk. Great location in Centre of Melbourne, however, there is major reconstruction work occurring on the block behind the hotel which was very noisy at times. No wireless internet - go... More

Friendly and helpfull staff. The single deluxe room was excellent and very good value, separate bedroom and living area and planty of space. Valet parking is an extra charge of $30+ a day that I wasn't aware of and was a bit tricky due to there being no parking space in front of the hotel. There is a loading zone... More

I would love to see extra kitchen tools and a clean blankets More

...but the staff are the star performers! If you like being treated like a VIP, you have come to the right place. The staff at this property are simply outstanding! Nothing is too difficult for any of them and you are always greeted with a cheery 'Good morning' or 'evening', rather than being ignored. You really do feel like you... More

We recently stayed in a 2 bedroom Deluxe apartment for the weekend. The location is excellent its right in the heart of the shops. Bourke street mall is only steps away. Hardware lane for great restaurants is only a 2 minute walk and a tram stop right out the front. The apartment is huge and served its purpose for our... More

the hotel is in a great location for shopping and eating out,but it is getting very tired we have stayed here a lot of times in the past , but this time it needs refurbishing and painted. The rooms are not dirty but there is marks every way on walls the furniture needs up dating etc etc. The hallways to... More