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Hotel Charsfield

4.0 of 5
478 St. Kilda Rd, Melbourne, Victoria 3004, Australia
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Hotel Charsfield
Ranked #27 of 195 hotels in Melbourne
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217 reviews from our community

Traveller rating
    94
    91
    19
    9
    4
See reviews for
Families
24
 
Couples
92
 
Solo
18
 
Business
43
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Sydney
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Fell in love with the photos of this on the net, not really knowing where it was in relation to anywhere!!! Booked it anyway, great place, the rooms themselves were rather large. The bathrooms in the standard room that we booked were ok for us but very little room for movement was very squishy trying to use the loo. A... More

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Penzance, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW

fantastic location, just a few minutes outside of the main city centre, easy to hop on to the tram,small and quiet,it felt like a small country house but in the centre of a huge city.. reception staff were very friendly, had a small issue with the bar staff but resolved quite quickly which was a good sign. We would definately... More

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Charsfield478, Manager at Hotel Charsfield, responded to this review
20 May 2013

Dear Guest, Thank you for taking the time to post a review about your recent stay with us. I am pleased that you enjoyed your stay, in particular the location of the hotel and how easy it is to access the city centre by tram. I am pleased you found the reception staff friendly, however I am unaware of an... More

Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 7 May 2013

I had a friend from overseas who visited us in Melbourne and thought I'd get her a really nice place close to the city but not the impersonal service that you'd get in hotels. Well, I think I could find friendlier service in other hotels than what you get from this place. 1. No parking. If you don't want to... More

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Charsfield478, Front Office Manager at Hotel Charsfield, responded to this review
10 May 2013

Dear AlphaVillegas, Thank you for taking time to post your review on Trip Advisor. We do appreciate your feedback. We would like to advise you that we do offer secure off-site parking, as advertised on ours and also 3rd party websites. Our secure off site parking is just around the corner from the hotel and around 3 minutes walk from... More

Colac
1 review
5 of 5 stars Reviewed 7 May 2013

A beautiful boutique hotel in a gorgeous city. St. Kilda Rd. Melbourne is one of the worlds great boulevards, and the Charsfield Hotel celebrates that standard very well. The downside of the Charsfield is the lack of a concierge or official porter and the sometimes quiet nature of the hotel ie. not too many guests. However the appointments are gorgeous... More

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Charsfield478, Front Office Manager at Hotel Charsfield, responded to this review
10 May 2013

Deat AFCB123, Thank you for your lovely review and beautiful photo contributions. I am pleased everytime you return to Hotel Charsfield you are still inspired by our beautiful establishment. It is clear from your photographs that you very much love your time spent at the hotel. We look forward to welcoming you back in the near future. Kind regards, Genevieve... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 27 April 2013

We stayed for 1 night. The location was great, being on St Kilda Road, short drive to Toorak Road, St.Kilda and the City. Also in close proximity to the MCG. The Hotel has a real homely feel, and the room was spacious and very clean. The Receptionist was warm and welcoming. We would definately come back again.

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Charsfield478, Front Office Manager at Hotel Charsfield, responded to this review
30 April 2013

Dear Jill L, Thankyou for your lovely 5 Star review on Trip Advisor. We are so pleased you thoroughly enjoyed your time at the hotel and are looking forward to welcoming you back to the hotel on your next trip to Melbourne. Kind regards, Genevieve Front Office Supervisor More

Andover
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 April 2013 via mobile

Stayed for 2 nights as part of a holiday. Clean room and staff were friendly. The only problem we experienced was that on the first morning we no hot water in the shower. We were told due to water pressure we would need to have the hot water tap on at the same time as the shower. Ok for that... More

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Charsfield478, General Manager at Hotel Charsfield, responded to this review
19 April 2013

Dear Guest, Thank you for your review. I am pleased that you found the room clean and the staff friendly during your stay. As the hotel is housed in an old building, sometimes the hot water does take a little longer than normal to travel through to our guest rooms. We are however having our plumber attend next week to... More

Olathe, Kansas
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 14 April 2013

This hotel was beautiful. It had great Victorian charm to it. It was right near a tram station which made it easy to get around the city. The hotel was since and quiet, but due to its age, we had issues with taking a hot shower. It was easily resolved by running the sink faucet at the same time....but otherwise,... More

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See 3 more reviews by Laura R for Melbourne
Charsfield478, Front Office Manager at Hotel Charsfield, responded to this review
15 April 2013

Dear Laura R, Thank you for your lovely review. I am pleased you enjoyed your time at the hotel and our staff were most helpful to you. As the bulding is over 120 years old, sometimes the hot water does take a little longer than normal to travel through to our guest rooms. We look forward to welcoming you back... More

Bronte, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 April 2013

Stayed here on a groupon style deal and received such amazing service & courtesy. Was in Melbourne for a special occasion &our accommodation fell through at the last minute. This deal came up, luckily was near st. kilda & city so worked well for my plans. Location great depending on your agenda. Rooms comfortable & staff attentive. Not really st.kilda... More

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Charsfield478, Front Office Manager at Hotel Charsfield, responded to this review
16 April 2013

Dear PrincessFisky, Thank you for taking time to post your lovely review and photo contribution. I am pleased you were able to take advantage of one of the amazing deals we were advertising online, and found both the building and our staff to be most courteous and delightful. I will be sure to share your review with our staff and... More

darwin
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 April 2013

This is a lovely place to stay and the room was clean with plenty of cupboard and wardrobe space. Bathroom well appointed with plenty of room for toiletries. Location is a couple of kms from markets and best eating places in St Kilda. A tram stop is within 20 mtrs of your front door. We ate at the restaurant and... More

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See 4 more reviews by jenette b for Melbourne
Charsfield478, Front Office Manager at Hotel Charsfield, responded to this review
15 April 2013

Dear Jenette B, Thank you for taking time to review The Hotel Charsfield. We are so pleased you thoroughly enjoyed your time at the hotel and found Melbourne's attractions and hot spots easily accessible from our fantastic location. As the building is over 120 years old, sometimes we do experience the hot water taking a little longer than normal to... More

whyalla south australia
1 review
5 of 5 stars Reviewed 9 April 2013

Stayed 2 nights , the hotel was very clean , very quiet and the staff were friendly, I didn't try the restaurant as I had my 4 yr old with me so was more of a hotdog and pizza trip but the menu looked good.

Was this review helpful? Yes
Charsfield478, Front Office Manager at Hotel Charsfield, responded to this review
10 April 2013

Dear Demo1312, Thank you for your 5/5 review on Trip Advisor. Perhaps next time you will have an opportunity to dine in our beautiful restaurant. I will be sure to share your review with both staff and management. We look forward to welcoming you back to the hotel on your future travels to Melbourne. Kind regards, Genevieve Front Office Supervisor More

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Additional Information about Hotel Charsfield

Also Known As:
Charsfield Hotel Melbourne
Address: 478 St. Kilda Rd, Melbourne, Victoria 3004, Australia
Phone Number:
Region: Australia > Victoria > Melbourne
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites
Hotel Style:
#7 Romantic Hotels in Melbourne
#13 Best Value Hotels in Melbourne
#24 Luxury Hotels in Melbourne
#30 Business Hotels in Melbourne
#73 Family Hotels in Melbourne
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Hotel Charsfield is a fine example of early St Kilda Road Victorian architecture, which has heritage listing. This boutique accommodation now combines the warmth, character and style of the building with professional and friendly service to ensure the experience on offer is as unique as the guests who stay here. So whether you are visiting Melbourne on business, as a conference delegate, on holiday, or perhaps to enjoy one of the many major events in town, the Hotel Charsfield is the ideal choice for accommodation in Melbourne. ... more   less 
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Hotel Charsfield
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