Oaks on Collins Street

Address: 480 Collins Street, Melbourne, Victoria 3000, Australia

Region: Australia > Victoria > Melbourne

Amenities:

Bar/Lounge Business Centre Fitness Centre Kitchenette Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

#91 Luxury Hotels in Melbourne

Price Range: $$

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Oaks on Collins is located in the heart of Melbourne’s business and financial centre, opposite Rialto Towers. Just outside the door is the city’s vibrant entertainment, restaurant, and shopping precinct, while Bourke Street, Southgate, the Crown Entertainment complex and Telstra Dome are a short stroll away. ... more less

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Also Known As:: Oaks On Collins Street Hotel Melbourne; Oaks On Collins Street Melbourne; Oaks Collins; Oaks Hotel Melbourne; Oaks Melbourne

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456 reviews from our community

See which rooms travellers prefer - 94 traveller tips

CandJ_12

Brisbane, Australia

Reviewer

4 reviews

Reviews in 2 cities

“Its a worry”

Reviewed 19 May 2013 NEW

The location is the only feature that this apartment hotel has going for it. The room was very poorly laid out and it was a physical impossibility to watch TV whilst sitting on the couch? The bathroom was an obsure glass area with in the room offering very little privacy - not ideal. The bed must have been really old... More

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See 2 more reviews by CandJ_12 for Melbourne

Dear guest Thank you for your feedback. All our rooms have different configurations and our team would have been delighted to move you to one of your liking. Your feedback about the bed has been noted and discussed with our Executive Housekeeper and an action plan has been put in place. We look forward to welcoming you back to one... More

StudioQ

Geneva, Switzerland

Senior Reviewer

8 reviews

7 hotel reviews

Reviews in 7 cities

6 helpful votes

“Excellent Value - and I am fussy!”

Reviewed 18 May 2013 NEW

Hi I was very reluctant to stay after reading other reviews and having my own 4.5 self rated accom I am super fussy. I was booked for a work conference and actually I was very pleasantly surprised. The room was spacious and while the bathroom was ensuite size it was clean and functional. The kitchen was great, the linen crisp,... More

Dear guest Thank you for your feedback. It is pleasing to hear that you had an enjoyable stay. Your comments about our staff being helpful & housekeeping excellent have been shared with the respective teams. Your suggestion about the safe has been noted and will be discussed further with our Executive Committee. We look forward to welcoming you back soon. More

OnTheRoadAgainAussie

Melbourne,Australia

Senior Contributor

24 reviews

12 hotel reviews

Reviews in 15 cities

17 helpful votes

“"Dont bother..stay elsewhere"”

Reviewed 14 May 2013

I am always loathe to give poor reviews so I will start with the positive (yes there is only one) The location is excellent..... Now for some of the negatives. Sit down, this may take a while! We purchased this room for our son as part of a (21st) birthday gift. It is hard to believe that not only was... More

Dear guest Thank you for providing feedback on your stay at Oaks on Collins. It is always disappointing to hear from an unsatisfied guest. I am glad to hear that the refund has been actioned however please accept our sincere apologies for the inconvenience caused and time that it has taken to be actioned. The issues that caused this have... More

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Larns86

Brisbane, Queensland, Australia

7 reviews

6 hotel reviews

1 helpful vote

“Excellent place to stay. Good value.”

I thought this place was great. Very clean and modern. Would recommend room 10. Cute bathroom and great living space. The only down side was that there was no mini bar. Would definitely stay here again!

Dear guest Thank you for your feedback. It is always a pleasure to receive positive comments and we are delighted to hear that you found the hotel great,clean & modern. We look forward to welcoming you back soon. More

AJM20131988

1 review

“If work makes me...”

Reviewed 9 May 2013

Room items broken - kitchen bin lid, fridge door, bathroom shelf small (no room) and wobbly, stove overhead doesn't work (light or fan). Bathroom run down - mouldy grout, edges resealed messy resulting in mould underneath, shower pole rusty, sinks don't drain properly. Housekeeping left a bag of rubbish on the floor. No bedside table lamp or nearby accessible PowerPoints... More

Dear guest Thank you for your feedback. It is always disappointing to hear from an unsatisfied guest. At the outset please accept our sincere apologies for the inconvenience caused during your stay. Your comments have been urgently discussed with our Executive Housekeeper and have since been actioned. We do look forward to welcoming you again soon. More

Wallaki

Sydney, New South Wales, Australia

Top Contributor

51 reviews

14 hotel reviews

Reviews in 24 cities

15 helpful votes

“Only thing going for this hotel is the location”

Reviewed 8 May 2013

Stayed 1 night on a work trip and although the location is great and it's right on Collins Street, the hotel is below average. The room was a good size but you almost have to climb over the bed to get to the bathroom. On top of sleeping almost in the bathroom, the bed sagged in the middle and was... More

Dear guest Thank you for your feedback. It is always disappointing to hear from an unhappy guest. At the outset please accept our sincere apologies for the inconvenience caused during your stay. Our rooms do have different configurations and our team would have been delighted to move you to one to your satisfaction. Your comments about the bed have been... More

Carly M

Cairns, Australia

22 reviews

5 hotel reviews

Reviews in 11 cities

4 helpful votes

“If you enjoy going to the bathroom next to your partners head...”

Reviewed 7 May 2013

Then this is the place for you. We had a big enough room so I could not understand why the bed was right next to the toilet. Most of the staff were friendly enough but I think there are much better places in Melbourne to stay. I wouldn't come back here. The only convenience is the location.

See 3 more reviews by Carly M for Melbourne

Dear guest Thank you for your feedback. Our rooms do have different configurations and our team would have been delighted to move you to one to your satisfaction. It is pleasing to note that you found the staff friendly. We hope we have the opportunity to welcome you back on your next visit. More

KJU

Western Australia

21 reviews

11 hotel reviews

Reviews in 9 cities

18 helpful votes

“Better than expected after reading reviews”

Reviewed 5 May 2013

We had an exec appartment with windows. Room was clean but bed was only double size not queen and we sunk into the centre. Biggest issue was they removed $150 from my mastercard debit card as a bond without informing me. Thus when I went shopping I could not access my money. I have been to many hotels and this... More

See 3 more reviews by KJU for Melbourne

Dear guest Thank you for your feedback. The bond is taken to cover potential charges in the restaurant,bar and internet usage. It is printed on our registration forms and welcome letters however our staff are meant to be raising your attention to this as well while checking in and i do apologiose that it wasn't done. We do look forward... More

KubusInfante

Brussels, Belgium

2 reviews

“Not worth other than location”

Reviewed 30 April 2013

This hotel is way overpriced for what it is, some rooms don't even have windows and the bathrooms are narrow and uncomfortable. Everything looks old and worn out. I paid for a night in advance so I could checking early and shower after a long flight so I expected that at least my room would be cleaned and bed made... More

Dear guest Thank you for your feedback. It is pleasing to hear that you found our reception staff very friendly. Unfortunately our studio rooms are internal rooms and this is what we advertise as well. Some of our rate plans do have an unserviced option as well and this is what you may have booked. We do look forward to... More

bellazoo

Melbourne, Victoria

3 reviews

Reviews in 3 cities

3 helpful votes

“No window! What is that all about?!”

Reviewed 21 April 2013 via mobile

Very smartly the pictures of the studio apartment show closed curtains. That is because the window looks out onto a corridor. No natural light, no view of any kind. You cant even have the curtains open, as the other guests are just walking by. The TV is so small and badly placed, they should not have even bothered. We purchased... More

Dear guest Thank you for youyr feedback. Unfortunately our studio rooms are internal rooms and thsi is what we advertise as well hence we put our best deals on them. Do try booking our Studio Executive room on your next visit and i am sure you will not be disappointed. We look foward to welcoming you back soon. More

1-10 of 456 reviews

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Oaks on Collins Street Hotel Reviews, Melbourne

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