Well located hotel with spacious public areas and, by modern standards, very spacious rooms. The rooms are traditional and pleasantly furnished - nothing to modern - but comfortable and very practical with, in effect, self catering facilities. Interesting dining room in central floor to roof atrium which is overlooked by many inward facing rooms. Quality of food is excellent with... More

The hotel looks great from outside but it is divided into two sectors. Walking from one to the other, you must go through a dirty alley full of delivery trucks and wet-meat smell. The room is OK but not as good as you would expect from a 4.5 star hotel with this prestigious name. Lacking of decoration and attentive details... More

We stayed at the Heritage for just one night (our wedding night) and could not ask for a better experience. The staff were exceptional, we asked for an early check in so we could get ready and while the room wasn't ready when we got there (we were super early) they ran around and got it done and phoned as... More

I stayed in one of the executive rooms in mid April in the 'Tower' section, requesting a view of the harbour. This I had to pay an extra $40.00 for so to guarantee the privilege. yet the 'view' was only available from one section of the loungeroom - most of it obscured by the hotel section of Heritage directly opposite.... More

I recently stayed at The Heritage for a business trip and trade show at the hotel also. The room was outstanding as was the service. I would thoroughly recommend this accommodation to those looking for a very special night in Auckland.

Stayed at the heritage for 1 night only.. Had a wonderfull room that was spacious and had a sea view. Close to everything the CBD has to offer. Free continental breakfast was brilliant as also was the late checkout. Would deffinetly stay here again

I stayed in the superior suite and omg! amazing! for what it was worth compared to other hotels we got more than expected. I would definitely keep using Heritage for business stays. Staff were warm and friendly, very pleasant indeed. From the kitchen, to bedroom, to bathroom and to living room i could not falt anything. lighting was awesome and... More

I stayed at The Heritage for 3 nights whilst on a business trip to Auckland. The stylish exterior is matched with warm wood interior. Staff were all friendly and efficient throughout the stay. I was in room 452, a double queen size room with writing desk and a large bathroom with a wet-room shower. Bed was very comfortable and I... More

The Heritage really is a bit of a mix, although I came away feeling mostly positive. We stayed for five nights in the Hotel, rather than the Tower. Our room was lovely, complete with cosy sofas and cooking facilites. It was always very clean. It faced into the hotel, looking down over the dining hall, which was quite nice but... More