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Quest Auckland Serviced Apartments

4.0 of 5
363 Queen Street | Auckland CBD, Auckland Central 1010, New Zealand
Hotel amenities
Quest Auckland Serviced Apartments
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81 reviews from our community

    Trip type
Traveller rating
    26
    36
    11
    3
    5
Date Rating
Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 April 2013

Quest Auckland has spacious rooms with all amenities. The location is excellent, with our room enjoying a nice view of Myer Park. I was disappointed with the noise heard from the street, which became very loud in the evening with people out to party. Their restaurant, if you can call it that, was a disappointment, so avoid their food at... More

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Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 15 April 2013

I stayed at Quest Auckland for two ngihts in April 2013. This was a terrific location for me, working in Queen St, and it's central to everything the central business district has to offer. I was worried about the noise, especially as I found ym apartment faced onto Queen St, but as the bedroom was set back from the road... More

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Auckland Region, New Zealand
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 7 April 2013

Good sized one bedroom apartment. Clean and functional. Nice views over Myers park. Central location on central bus route and a short walk from Aotea square, theatres, library, art gallery, Queen street shops and K road nightlife. Free car parking available on site. Two windows of our.apartment were covered with plastic sheeting, this is the same throughout the building to... More

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See 3 more reviews by JilOb for Auckland Central
London, United Kingdom
Top Contributor
59 reviews 59 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 21 March 2013

The room was spacious, air conditioning was working fully. The room was comfortable and clean, Wi-Fi / internet was not free. The view was not that great from our window. Reception staff were quite helpful and friendly.

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Kuala Lumpur, Malaysia
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 20 March 2013

Myself and wife went on a holiday to New Zealand recently. When in Auckland, we stayed at the Quest Serviced Apartments on Cintra Lane, Auckland CBD. The place was well located, close to the shopping area of Queen Street. The girl at the reception was extremely friendly and helpful, even though we checked in at 2 am. The place is... More

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See 3 more reviews by Dorai N for Auckland Central
Windang, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 March 2013

The hotel is situated about 20 min walk to the Auckland Harbour.There are many restruants close by. It is clean tidy and neat,rooms are very spacious and contentinal breakfast is provided.You can either have it in your room or go down to the dinning room.They provide internet at a cost.Over all very enjoyable.

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Ashburton, Canterbury, New Zealand
1 review
5 of 5 stars Reviewed 13 March 2013

Our first family trip to auckland was made more enjoyable by the great service we recieved when we stay at the quest in auckland. The staff were friendly and very helpfully. I would recomend them to anyone you is thinking about a holiday in Auckland. They are centerally located within walking distance to a lot of attractions.

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Brisbane, Australia
1 review
1 of 5 stars Reviewed 20 February 2013

PrincessFisky, you hit the nail on the head! 2 weeks in this place for business was 2 weeks too long. In 2 weeks, they have "forgotten" to clean my room twice. Once they rocked up there to clean it at 2.45pm in the afternoon. In 2 weeks, they have not changed my sheets once. I called through to reception and... More

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QuestAuckland, General Manager at Quest Auckland Serviced Apartments, responded to this review
24 February 2013

I’m sorry that we did not meet your expectations. Your room was serviced daily with a linen change every 3 days which is inline with Quest policy, with the exception of one weekend where your room was “Do not disturb” and you were requesting privacy. I apologize that this linen change was not picked up and moved to the next... More

Tauranga, Bay of Plenty, New Zealand
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 February 2013

It's about time the Quest Auckland got a review from me as they are always the BEST hotel to stay at if you are visiting central Auckland. Great deals with free parking and continental breakfast. Also complimentary monring paper if desired. The customer service from the reception staff is always very friendly and helpful, nothing is a problem. Rooms are... More

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See 5 more reviews by Hanna P for Auckland Central
Bronte, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 14 February 2013

$184 for a 1 bedroom apartment seems like excellent value for money however the quality of these apartments overall and the overpowering smoking/fake airfreshener smell is something I would expect from a hostel. So disappointed that I could have stayed in a secret 5* hotel deal for $154 yet chose to pay a little extra as have had good experiences... More

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QuestAuckland, General Manager at Quest Auckland Serviced Apartments, responded to this review
20 February 2013

Thank you for taking the time to give us some feedback. I’m disappointed that we did not meet your expectations; but I am pleased that our reception team did their best to help and offered great customer service which is one of the things we pride ourselves on. We try our best to keep the hotel smoke free but unfortunately... More

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Additional Information about Quest Auckland Serviced Apartments

Also Known As:
Quest Auckland Serviced Apartments Hotel
Quest Auckland Serviced Apartments Hotel Auckland Central
Quest Hotel Auckland
Quest Auckland Serviced Apartments New Zealand
Address: 363 Queen Street | Auckland CBD, Auckland Central 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland Central
Amenities:
Bar/Lounge Business Centre Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #18 of 71 Speciality lodging in Auckland Central
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome to Quest Auckland Serviced Apartments. Quest Auckland is a brilliant accommodation choice for travelers and families as it is situated in the heart of Auckland’s Central Business District. Within walking distance is the Aotea conference exhibition centre, Auckland Town Hall, Civic Theater, Sky City and the best restaurant and shopping precincts. Our surprisingly quiet central location on Queen Street is also close to government offices and universities and a short drive gives you easy access to Auckland’s motorway network and outlying suburbs. The serviced apartments also have fully equipped kitchen & laundry facilities, private balcony and room control air conditioning. ... more   less 
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Quest Auckland Serviced Apartments
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