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Emerald Inn


16 The Promenade, Auckland 1309, New Zealand

Reviews you can trust

58% Recommend
3.5 of 5 stars 12 reviews
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By trip type
All (12)
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[ Date ] [ Rating ]
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1 of 5 stars
monkeyandahalf09   1 contribution
West Sussex
20 Jan 2010 | Trip type: Family

The hotel is perfectly located and in lovely grounds but you definitely pay for these!! Receptionist was too busy checking her emails to check us in and was most upset when we asked for towels for our room. We were overcharged and when we pointed this, out the manager was less than helpful and did not reverse the charges on... more

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5 of 5 stars
Loyalmarch   2 contributions
Fremantle , Australia
29 Dec 2009 | Trip type: Business, Solo travel

No matter what you are doing in Auckland, the Emerald Inn is extremely well located and serene and peaceful. Close to many good eating places...easy access to Motorways or you can easily catch a ferry from Devonport to the city The owners of this delightful place cannot do enough for you.......courteous and helpful office staff and .......you must relax in... more

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5 of 5 stars
CarolynWellingtonNZ   100 contributions
Wellington NZ
20 Aug 2009 | Trip type: Family

We stayed at one of the villas - was like a little cottage/2 bedrooms, with every convenience. Was across the road from the beach and a lovely cafe, Very handy to many other restaurants and cafes. The villa was very clean,spacious - even had a dining room and outdoor seating with barbecue. Would stay again. Friendly, helpful people at reception. more

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3 of 5 stars
rodsfish   1 contribution
Tauranga
27 Apr 2009 | Trip type: Business, Solo travel

Has a lot of good points like nice setting and close to ammenities, beach, restaurants, shops etc. The prices charged for everything are over the top and the advertised sky TV will only give you a couple of channels. more

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3 of 5 stars
FrodshamDolphin   43 contributions
Frodsham
27 Jan 2009 | Trip type: Family

Having travelled 18 hours from a stopover in Dubai from the UK, this accommodation was ideally situated just 40 minutes from the airport, taking you around Auckland and ideally placed to head to the top of the Island. We stayed only 1 night on our way to the Bay of Islands. The accommodation was very clean and ideal for our... more

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4 of 5 stars
Happytraveller08   7 contributions
Leicester, England
2 Nov 2008 | Trip type: Couples

Having stayed here several times on visits to Auckland, our recent experience was very much as we expected. Takapuna is just out of Auckland, has a good beach, nice shops, some good restaurants (particularly Aubergine) and is away from the bustle of Auckland but the city is easily accessible. The Emerald Inn has numerous self contained units,is very comfortable and... more

Great place
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4 of 5 stars
Pommiegirl   23 contributions
New Zealand
16 Jun 2008 | Trip type: Family

Just returned from some fun family time in Auckland, where we based ourselves at the Emerald Inn. The rooms where very clean, serviced daily, nice and early and the unit contained all we needed, (we had a 2 bedroom suite) The staff were very pleasant and helpful, the inn seemed pretty quiet during our stay. Didnt make use of the... more

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1 of 5 stars
CanadianinAuckland   1 contribution
Auckland
17 Jan 2008 | Trip type: Family

It is interesting that I am not the only person to have been treated very badly by rude management at this hotel. Two friends booked into this hotel and asked me to call them in Unit 3. I called the hotel and asked for Unit 3 - they asked for the last name of the booking. I knew one of... more

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5 of 5 stars
gillyhed   38 contributions
newcastle
8 Jan 2008 | Trip type: Couples

We had a fab stay at the Emerald Inn, the gardens are beautiful and the room was tastefully decorated. The motel is right next to the lovely Takapuna Beach and minutes away from the shops and restaurants. This is one of the best motels we have stayed in whilst in NZ. I can only assume that it has been refurbished... more

Rude staff
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1 of 5 stars
kiwi020   1 contribution
Australia
4 Jan 2008

First impressions from staff were rude and unwelcoming. We purposely booked this place for a Bridal party. The staff did not welcome the idea of a late checkout the next day and were forced to book another 2 bedroom the following night. I would never recommend anyone stay here, the rooms were tidy however not worth the amount of money... more

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Location: Auckland, North Island
CAD197*
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Emerald Inn Also Known As

  • Emerald Hotel Auckland
Address: 16 The Promenade, Auckland 1309, New Zealand