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Tanoa Paihia Hotel

3.5 of 5
5 Joyces Rd, Paihia 0252, New Zealand
Hotel amenities
Tanoa Paihia Hotel
Ranked #36 of 44 hotels in Paihia
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66 reviews from our community

    Trip type
Traveller rating
    8
    25
    17
    6
    10
Date Rating
melbourne
Top Contributor
72 reviews 72 reviews
42 hotel reviews
Reviews in 43 cities Reviews in 43 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 7 May 2013

We stayed here for two nights outside the tourist season and found the hotel clean and comfortable and in a quiet location within walking distance from Paihia's shops. The staff were helpful and friendly.

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London, United Kingdom
Top Contributor
59 reviews 59 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 21 March 2013

We stayed here in February 2013. The hotel room was great, clean, comfortable and reasonable size. Staff were friendly and helpful. Wi fi, internet was not free. We took a few coach trips from this town, i.e. Cape Reinga excursion, '90 mile' beach and the bay of islands in the North Island of New Zealand. The scenery was spectacular and... More

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See 2 more reviews by Miro P for Paihia
Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 24 February 2013

We stayed 2 nights here and in general were happy, the rooms were clean and tidy and the location was good, with walking distance into town. The pool area was small but lovely and enjoyed a nice swim the first day as the hotel was very quiet although the next day it was overrun with children and you apparently had... More

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See 2 more reviews by fiona c for Paihia
TanoaPaihia, General Manager at Tanoa Paihia Hotel, responded to this review
26 February 2013

Dear Fiona Thank you for your comments and balanced views. Despite your negative restaurant experience you were kind enough to begin and end your commentary with compliments about our accommodation. I hope as you suggest, that you do stay again because we'd like to show you the quality that is typically provided by our resident head chef. Unfortunately, on the... More

Auckland Central, New Zealand
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 February 2013

We stayed 3 nights so that we had time see the area we had not visited for 40 years after attending a wedding on our second day. We found the rooms large and comfortable; more than we expected for what we paid. The short walk to the coast and the shops was good - not far at all. We could... More

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TanoaPaihia, General Manager at Tanoa Paihia Hotel, responded to this review
18 February 2013

Thank you for taking the time to provide feedback on your stay with us and we're very pleased that you found our rooms comfortable and exceeding expectations. Please accept my apologies for the reracked towels, this is not our policy and I have addressed the issue. Over the next few months we will be upgrading our TV sets and providing... More

Adelaide, Australia
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 20 January 2013

I was impressed when I walked into my room upon arrival. The staff were friendly and the room was clean and well appointed. However the next day I was less than impressed. I read the card that was in my room. It stated that if I placed my towel/s in the shower they would be replaced and the bed would... More

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See 3 more reviews by Nicole W for Paihia
TanoaPaihia, General Manager at Tanoa Paihia Hotel, responded to this review
22 January 2013

Dear Nicole The title to your comments "Inconsistent" was totally fair and, cosistency is a daily challenge that we work hard on to achieve especially with temporary staff hired in during the peak season. That is not passing the blame rather it indicates that our checking processes are not working consistently and I have attended to that, so thank you... More

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Melbourne, Australia
Senior Contributor
44 reviews 44 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 23 December 2012

I stayed here for two nights whilst on a contiki tour, and found the hotel quite pleasant. The hotel staff were really friendly and accommodating. The room, whilst basic, was clean and had everything I needed. The bathroom was really spacious and clean. The breakfast was decent for a continental style buffet... there was even fresh fruit!! The laundry services... More

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TanoaPaihia, General Manager at Tanoa Paihia Hotel, responded to this review
18 February 2013

Dear Noosag Thanks a lot for your kind review. It is always a pleasure to get our tour groups in, who add a vibrancy and fun atmosphere to the place and of course we really enjoy the banter we get from our Aussie counterparts. I trust you were able to get around the Bay and see the sites. If you... More

London, United Kingdom
Top Contributor
60 reviews 60 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 17 December 2012 via mobile

We booked this hotel while backpacking as it was actually cheaper than a double room in a hostel. The location was a ten minute walk from the seafront which was fine. The room was very big with a double bed and a single bed. There was a fridge and tea/coffee facilities in the room. We used the guest laundry which... More

Was this review helpful? Yes 1
See 3 more reviews by Ruth B for Paihia
TanoaPaihia, General Manager at Tanoa Paihia Hotel, responded to this review
26 February 2013

Dear Ruth Thanks for staying with us and for taking time to make a commentary on Tripadvisor. Too often satisfied guests don't bother with reviews and therefore potential guests don't have the benefit of those experiences when selecting a property to stay at. So thanks Ruth, we hope you have encouraged others to do likewise. Incidently, the drawing of sheers... More

Auckland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 10 December 2012

Booked the hotel for 1 night stay during my North Island tour. We tired after a long drive , reached the hotel at 10.30pm and had friendly staff wait up for us and give us the room keys – Impressive Got into the room, found an old plasma box ( TV) which had only 3 channels ( Doesn’t matter as... More

Was this review helpful? Yes 1
TanoaPaihia, General Manager at Tanoa Paihia Hotel, responded to this review
20 January 2013

Your experience was unfortunate and I apologise for the discomfort you felt. Our utmost endeavour is to ensure the comfort of our guests. We do this by ensuring our facilities are thoroughly clean and by offering an exceptional and friendly personal service. Regretfully, occasionally and fortunately rarely, insects will get into a property and, in my experience they are not... More

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 7 December 2012 via mobile

Had to ask for toilet paper, room not vacuumed once in a week. Coffee cups were not clean on arrival and only rinsed while there. Roof had mould near the bathroom also. Is cheap and easy walk to town if these are over looked or you get a room without mould

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See 2 more reviews by Rob M for Paihia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 December 2012 via mobile

Quite a good hotel to stay in my only complaint would be the 3 tv channels available and no free wifi although you can get it outside the local library. Its not too far to walk to the sea front. It has a small swimming pool thar you have to prebook before you use it.

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Additional Information about Tanoa Paihia Hotel

Also Known As:
Tanoa Paihia Hotel Bay Of Islands, New Zealand
Address: 5 Joyces Rd, Paihia 0252, New Zealand
Region: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 44 hotels in Paihia
Price Range: $
Hotel Class:3.5 star (3.5*)
Reservation Options:
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