What a dump! It felt like we were taking a step back in time. I did not find the owners friendly at all...wondering if previous posts were written by them???!!!....they were kind of buffoonish really and wouldn't stop talking.....shut up already!....room was filthy and service was non-existent. Consider yourself warned: do NOT stay at this hotel!...pay a couple of extra... More

Very welcoming and standard of service is excellent. We had a pleasant, quiet and comfortable stay at this motel. I note comments other reviewers have made about tired furnishings and a need for refurbishment. There is some truth in this, but our room was still pleasant, private and quiet, with good window ventilation. We were after budget accommodation and had... More

We stayed here one night while visiting the area, I admit to being a bit apprehensive as the reception area did not look to welcoming, however the owner Pam was very helpful and friendly. The motel although older in style and a bit tired had everything needed, complimentary carton milk, hairdryer, fridge, private sulphur pools which we made use of... More

Deposist paid & payment balance required on arrival, Skinny carparks, noisy music to early hours of morning from bistro bar next door, unit badly in need of makeover, no air conditioning or fans, intimidating notices on wall threatening customer surcharges. one night in a place like this is plenty.

Stayed in the 3 bedroom house available at this motel. A very tired complex in need of lots of decorating. Those managing the complex were courteous, pleasant and helpful as were the cleaning staff. The unit was quiet and comfortable and close to attractions. Would book the 3 bedroom again as it suited the requirements of our group. Two bathrooms... More

We booked this motel via an online booking site. We have a large group so the options are limited. The pricing was really fantastic so expect normal motel quality. The unit is generally clean, everything inside are usable, and I would say all things are barely meeting standard. You will find the units are not very well maintained, there are... More

We booked this place through a normally reliable website and because it was the only place left that could cater for 3 persons. We were met by the female owner who was very chatty especially with us being Scottish and showed us to an outside unit. Whilst walking through the motel to our unit we managed to look into an... More

Our second time in the last 12 months at this venerable motel. Made warm and welcoming by it's owners this motel is a quiet, respectable, well established motel, within walking distance of any and all of Rotorua's shops and central visitor attractions. Notably the Horse racing track simply across the road. Priced to please considering it's closeness to the city,... More

We very much enjoyed our stay at the Rob Roy Motel. The owners are very friendly and will do everything possible to make sure you have everything you need. They will book up trips for you as well. The whole place was clean, tidy and quiet. Everything you need for cooking is there plus complimentary tea/coffee/etc. You can even take... More