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Holiday Inn Rotorua

4.5 of 5
10 Tryon Street, P.O. Box 6220, Rotorua 3201, New Zealand (Formerly Heritage Rotorua)
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Holiday Inn Rotorua
Ranked #42 of 102 hotels in Rotorua
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157 reviews from our community

    Trip type
Traveller rating
    37
    83
    30
    4
    3
Date Rating
Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

Stayed here recently as part of the NZ Mega Famil group; it was great. The room was very spacious, comfy beds, the buffet breakfast provided an awesome start to the day and the heated pool WOW. Recommend this place to anyone and will surely be back again one day.

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See 5 more reviews by AndrewC00 for Rotorua
Edinburgh, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 12 May 2013

Stayed here during a much planned tour of the North Island. Never stayed in a Holiday Inn before but had assumed it would be similar to some of the Budget Hotels back home (such as Holiday Inn) - but I was pleasantly surprised. On arrival we where greeted by helpful staff, especially the charming and courteous Samuel. Although we arrived... More

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GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this review
20 May 2013

Dear Albaboyz, Thank you for choosing to stay at Holiday Inn Rotorua and for taking the time to place your comments on Trip Advisor. It is good to know you had a pleasant stay with us, in spite of your delayed check in and reduced enjoyment of the Lobby bar. Thank you for making special mention of Samuel and his... More

Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 11 May 2013

The room was spacious with huge beds (I was sharing with a colleague), it had all the amentities needed. The hotel has a gym plus heated pool, and the meals were generous and to an adequate standard. This Hotel would also be a good place to stay for a weekend away

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GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this review
20 May 2013

Dear Roger M, Thank you for choosing to stay at Holiday Inn Rotorua and for taking the time to place your comments on Trip Advisor. I am pleased your room provided everything you needed, and was spacious enough to share with your conference colleague. Thank you for recommending our hotel as a good place for a weekend away. We hope... More

Auckland, Auckland, New Zealand
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 10 May 2013 via mobile

This is a comfortable standard hotel. Bathrooms are a little small and dated. Breakfast is nothing special. Good venue for a conference. Gym and pool facilities are good. Staff are vey helpful and friendly. TIP: If you do stay here on business ask for the breakfast and Internet upgrade its a good deal to include breakfast and 12 hours Internet.

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GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this review
20 May 2013

Dear Scrivey, Thank you for choosing to stay at Holiday Inn Rotorua and for taking the time to place your comments on Trip Advisor. It is good to know you enjoyed the breakfast and internet upgrades and we look forward to welcoming you back the next time you travel our way. Kind regards, Kent Breeze General Manager More

Auckland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

I stayed in this hotel during the week for approximately 5 months. On every occasion I was welcomed warmly. The rooms were always clean and well presented. Everything always worked well and the services were as advertised. There was a fridge in every room with tea and coffee facilities. The restaurant (Chapmans) was great and the buffet excellent. Most times... More

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GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this review
20 May 2013

Dear AucklandFlyingKiwi, Thank you for choosing to stay at Holiday Inn Rotorua and for taking the time to place your comments on Trip Advisor. It is good to know you have consistently received a warm welcome and a clean, well presented, perfectly functional room each time you have stayed over the last 5 months. It is also good to know... More

Wanganui, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

We stayed in this hotel under its different names over 20+ years and found it to be a well appointed and good service establishment. In all those years we did not have one issue to raise with staff or management. On our first we were up graded to the suite and that began our pleasant experience.

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GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this review
20 May 2013

Dear Gavin C, Thank you for choosing to stay at Holiday Inn Rotorua and for taking the time to place your comments on Trip Advisor. To read that you have been staying at this hotel for over twenty years without issue is fantastic! I am pleased that your stays continue to be a pleasant experience, and we look forward to... More

Warkworth, New Zealand
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 May 2013

we have just had another weekend at this top location, the room we had this time was in the newer built part overlooking the pool and thermal area. the rooms are large with two big comfortable beds,spotless bathrooms and top rate service from all the staff that take time to explain every part of the hotel.breakfast in the dining room... More

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GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this review
20 May 2013

Dear albanybloke, Thank you for choosing to stay at Holiday Inn Rotorua and for taking the time to place your comments on Trip Advisor. It is good to know you really enjoyed your weekend here and I am pleased you appreciated the features of the rooms in the newer wing of the Hotel. Thanks again for sharing your feedback. We... More

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 May 2013

For the chain, this Holiday Inn is probably slightly better than the others I've stayed at: clean, spacious, next door to the town's main attraction (the Te Puia geysers), and very reasonably priced. It's not close to the center, which is about 5-10 minutes' drive. There seems to be plenty of fun things to do in Rotorua, but we were... More

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GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this review
20 May 2013

Dear edmarchHK, Thank you for choosing to stay at Holiday Inn Rotorua and for taking the time to place your comments on Trip Advisor. I am pleased you found our Hotel to be reasonably priced and among the better of the Holiday Inns you have experienced. There are certainly plenty of fun things to do in Rotorua, and we hope... More

Sydney, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 May 2013

This is by far one of the best Holiday Inns I have ever stayed at. I think it really ranks with Crowne Plaza. The hotel is great value with large very clean rooms, friendly staff, good dining with and free car parking. I would definately stay here again

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GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this review
20 May 2013

Dear Swannie47, Thank you for choosing to stay at Holiday Inn Rotorua and for taking the time to place your comments on Trip Advisor. It is good to know you rate us one of the best Holiday Inns you have ever stayed at. I am pleased you found great value here with our large clean rooms and friendly staff, and... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 27 April 2013

Only stayed 1 night, 2 adults and 2 children in 1 spacious room, stunning view of thermal area from our window. Very pleasant staff, helpful with directions and things to do. Offered 2 for the price of 1 drinks vouchers. Children eat free with adults, which is a special bonus especially when 1 only eats a slice of bacon! We... More

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See 3 more reviews by Gerry H for Rotorua
GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this review
20 May 2013

Dear Gerry H, Thank you for choosing to stay at Holiday Inn Rotorua and for taking the time to place your comments on Trip Advisor. It sounds like you experienced good value for money during your recent stay with us, and I am pleased you enjoyed the stunning view from your room, and the helpfulness of our staff. It is... More

 
 
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Additional Information about Holiday Inn Rotorua

Also Known As:
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua
Heritage Hotel Rotorua
Rotorua Heritage Hotel
Address: 10 Tryon Street, P.O. Box 6220, Rotorua 3201, New Zealand (Formerly Heritage Rotorua)
Phone Number:
Region: New Zealand > North Island > Rotorua District > Rotorua
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotels in Rotorua
#26 Luxury Hotels in Rotorua
Price Range: $
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Holiday Inn Rotorua is set amongst Rotorua’s stunning natural environment, only steps away from the Whakarewarewa Thermal reserve. ... more   less 
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Holiday Inn Rotorua
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