In November, 2011, I spent several days at this Holiday Inn resort with my son. It is adjacent to a Maori Village and thermal springs. Warm swimming pool which is heated by thermal springs, but not filled by it, possibly because the thermal springs had a strong H2S(hydrogen sulfide) odor(rotten eggs) which occasionally wafted into the connecting corridor, but never...
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Stayed for two nights in January 2012 with a family of four. Got upgraded on check in to view over the Whakerewarewa Thermal Village and also allowed to check in early. This was a great start. The rooms were great and so was the view of the Village, comfy beds and nice decor. It was misty rain on the first...
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Dear yeye007,
Thank you for choosing to stay at Holiday Inn Rotorua recently, and for taking the time to comment on Trip Advisor.
I am pleased we were able to upgrade you to a room overlooking the Whakarewarewa Thermal Village, and that you enjoyed the hotel pools and comfy beds. We appreciate the importance of resting well – especially when...
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We only stayed one night at the Holiday Inn on our road trip through New Zealand, and for this it was perfect. It wasn't one of the most expensive places we used and therefore we didn't have terribly high hopes but it was clean, with good amenities, friendly staff and the comfiest bed ever!
Good sized room overlooking the car...
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Dear Fi-W-Scotland,
Thank you for choosing to stay at Holiday Inn Rotorua recently and for taking the time to comment on Trip Advisor.
I am pleased that you appreciated our unique location, next to the Whakarewarewa Thermal Village and geothermal valley. It was great to read that you got out and about and enjoyed some of the neat attractions Rotorua...
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We booked for a long w/e in Rotorua at quite late notice last week and were surprised to find that the hotel (in which we've stayed at least 6 or 7 times before) had changed from the 'Park Heritage Hotel' to a member of the Holiday Inn franchise. Notwithstanding a few apprehensioins about that, the hotel was basically very good...
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Dear strts,
Thank you for choosing to stay at Holiday Inn Rotorua recently and for taking the time to comment on Trip Advisor.
I am pleased that you came back to our Hotel, despite your misgivings over the brand change. Although we have changed brand, the ownership of the hotel has not changed, and we still have mostly the same...
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Booked over phone and got a very good rate. Supposed to be a romantic night (Xmas gift) so when I made the booking I used a friends c/card to keep it a surprise and so she wouldnt know $ or details etc.
Turned up and room was average. Asked for a bigger room and got that no problems. When we...
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Dear Gavin H,
Thank you for choosing to stay at Holiday Inn Rotorua recently and for taking the time to comment on Trip Advisor.
I am pleased that you secured a good rate for your room and were able to change room allocation on arrival, to one that better suited your needs.
It was disappointing to read that your gift...
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The hotel had bad air circulation and add to that the smell from the sulphur pools... it was not good.
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We stayed in room "816" which was on the second floor (G, 1, 2) of the wing. The views over the geothermal park were very nice. We were originally put in a ground floor room but asked for one a bit higher as the views of the fence were not that exciting. Our room was very nicely laid out with...
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Dear nzregs,
Thank you for choosing to stay at Holiday Inn Rotorua recently and for taking the time to comment on Trip Advisor.
I am pleased that you enjoyed the views from your room overlooking the geothermal valley. This is one of the special features that make a stay at Holiday Inn Rotorua, a unique and memorable experience.
Also pleasing,...
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We have stayed at the Holiday inn (used to be Heritage) hotel many times and the last few times we have booked a king room first king room was AMAZING overlooking the city then the next time we were upgraded to a suite over looking the city and this was a nice room also but the last time we stayed...
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Dear ntegra,
Thank you for choosing to stay at Holiday Inn Rotorua recently and for taking the time to comment on Trip Advisor.
It is fair to say that some of our rooms are a little smaller than others. We refurbished these rooms to allow more space, although, as you had previously stayed in more spacious room types, it is...
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We had booked our room specifically for the view but found this was marred by overlooking the roof, the carpark & a very large tree. Was also very noisy from hotel machinery in in area just outside our room. Room has been refurbished & was very clean, however bathrooms in need of an upgrade, at least to get rid of...
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Dear Deborah4341,
Thank you for choosing to stay at Holiday Inn Rotorua recently and for taking the time to comment on Trip Advisor.
I am pleased that the service of our friendly & helpful staff made up for the disappointment you felt with the view from your room. Please do make mention of your preferences next time you plan to...
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Stayed here two years ago when it was a 'Heritage Hotel' - has had its rooms refurbished since then and overall I think its a great value for money family spot.
ROOMS
We had interconnecting rooms - a little on the small side but really comfy beds and a fantastic selection of pillows on the new linen covers and sheets...
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Dear littlemizfab,
Thank you for choosing to stay at Holiday Inn Rotorua recently and for taking the time to comment on Trip Advisor.
It was great to read that you enjoyed your stay at our hotel, particularly with the comfy beds and pillows. We believe in the importance of resting well while you are travelling and away from home, and...
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