Very friendly and accomodating staff. Room was spacious and clean, great bathroom and view out of balcony was right out on the water. We enjoyed cocktail and early bite to eat on the deck watching the sun go down, awesome. I would recommend this hotel to all of my friends and family without any hesitation.

I stayed overnight at the waterfront. The customer service by reception staff was excellent. I must mention Mariana who managed to ensure I could get my room before normal check n time. The room was clean, comfortable, quiet and had everything I needed. Great shower pressure! The bed was comfortable. Food for breakfast was great and again service was really... More

Having come a long way we, we splurged on the one of the penthouse, ocean view suites. And that particular accomatdation cetainly biases my view of the hotel. It was wonderful. The rooms are beautifully decorated, and designed. A lovely bath. The bed was incrdible. We did not want to leave. Sitting on the balconey, overlooking the ocean, was so... More

Stayed here for womad weekend. Doesn't stand out from other hotels I have stayed at. Bed was comfortable it was clean and shower had good pressure. Room service was a bit over zealous as they had folded up all the dirty laundry we left in plastic bag and the clothes in my bag??!!! Even though it's waterfront had the back... More

My wife and I have stayed in this hotel three times while we have been visiting New Plymouth and have enjoyed it every time. It offers lovely views from the restaurant the food is always great and the staff are friendly and helpful. Its location is very central and the main shopping area is close. Its not far to walk... More

We stayed at the Waterfront early in Jan 2013, this was our second visit and our room was much nicer. Room 305 overlooked the shops opposite, but we could see the ocean from the small balcony. But we thought it was much quieter traffic noise wise. Nice big room, excellent bed and bedding, and a very nice breakfast each morning... More

Any hotel (especially a 'luxury' boutique hotel) that charges $29 per day for internet does not deserve any rating beyond "poor"... It's ridiculous and a shameless money grab... The worst part is thier misleading adverts where they tell you they give you a free 30MB or one hour of internet, which I thought was fine, but the hour runs from... More

we have just returned from another stay at this property! We had the penthouse suite again and it is stunning, well furnished, and really lacking nothing. Ease of parking, helpful staff and stunning views made the visit memorable. Other family members had a superior unit and they were also pleased!

We had an unplanned stay here for one night when our flight from New Plymouth to Wellington was cancelled due to bad weather. A very nice room of a good size, we slept well after a delicious meal in Salt restaurant, sitting by the window watching the rain and fog roll in from the ocean. Staff were very pleasant and... More