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Hilton Lake Taupo

5.0 of 5
80-100 Napier Road, Taupo 3330, New Zealand
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Hilton Lake Taupo
Ranked #11 of 72 hotels in Taupo
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452 reviews from our community

Traveller rating
    259
    141
    39
    10
    3
See reviews for
Families
82
 
Couples
254
 
Solo
18
 
Business
30
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Auckland Region, New Zealand
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 16 May 2013 NEW

We booked for one night on route to Napier from Akl. Our request was for a quiet twin bedded room. Exactly what we booked we got - the room was lacking personality for a new accommodation block with such a good rating. The room was huge with 2 tiny single beds, I would have put some comfortable lounge chairs around... More

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Auckland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

We spent 2 nights at the Hotel. Our room was on the 3rd floor with a balcony overlooking the lake and mountains - never tire of this view. The room itself was one of the better rooms we have stayed in anywhere. It was very spacious and the bed was super comfortable. We didn't get to spend time in the... More

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leeds
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 9 May 2013

Had a single night stopover at Lake Taupo. Suite very comfortable, dinner venue had amazing views across to the lake as the sun went down and the meal was stunningly good. The underground secured parking was well worth the option. The swimming pool looked inviting though we didn't get time to use it. would recommend as a stopover venue

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AKLLT-GM, General Manager at Hilton Lake Taupo, responded to this review
12 May 2013

Dear Frogfriend, I appreciate your comments about Hilton Lake Taupo on TripAdvisor. I am glad you enjoyed your stay and had an amazing dinner in Bistro Lago. I hope we will get the opportunity of welcoming you back in the future. Kind Regards Roger Brantsma More

Auckland Region, New Zealand
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 7 May 2013

The best facilities at the hotel is the pool complex. Relax in the naturally heated spa pool in the early evening, look at the stars and then go to dinner at Bistro Lago. So good after a day playing golf at Wairakei International Golf course. Then a night of blissful sleep in the very comfortable beds. Very enjoyable stay. Would... More

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AKLLT-GM, General Manager at Hilton Lake Taupo, responded to this review
12 May 2013

Dear Victoria_Fish I appreciate you taking the time to post about us on TripAdvisor. It is very pleasing to read that you had a wonderful stay with us and that you were able to enjoy our onsite facilities, especially the pool complex and Bistro Lago. We look forward to having you stay with again soon, where we can continue to... More

Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 of 5 stars Reviewed 7 May 2013 via mobile

Got offered to upgrade to a lake view room. DEFINITELY Worth it. California king bed, Massive bathroom with underfloor heating, Massive shower. This is quality. Friendly staff, All of our requests were filled easily. Restaurant was good, breakfast worked well, beautiful view. Slightly out of town but on the way in. Offers valet and self parking. Good luck finding a... More

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AKLLT-GM, General Manager at Hilton Lake Taupo, responded to this review
12 May 2013

Dear Dale l Thank you for your comments on TripAdvisor. I am delighted that you had a fabulous stay with us and that you especially enjoyed the bed. We look forward to welcoming you back to Hilton Lake Taupo in the future. Kind Regards Roger Brantsma More

chelsea,vic
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 May 2013

Having booked twin rooms last year for our holiday we are suprised to find when entering our room that the beds were only singles.The room is very large and could accomodate 2 queen beds with no problem. The bathroom is huge with 2 basins, a large bath and a separate shower. There is also a heated towel rack with large... More

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AKLLT-GM, General Manager at Hilton Lake Taupo, responded to this review
7 May 2013

Dear Rambo37 Thank you for contacting us via TripAdvisor. By now, I know the Assistant Manager has been in contact with you about your stay so far and I am aware that you are enjoying your time here. Thank you for your feedback regarding the single beds in the room. We are currently reviewing the beds in our twin rooms... More

New Zealand
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 May 2013 via mobile

My husband a I decided to treat ourselves to a weekend at the Hilton as part of my birthday celebrations. Our daughter is getting married in the Heritage part of the hotel later in the year so we were keen to stay and also try the resturant before the wedding. We booked our room on Wotif and took the free... More

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AKLLT-GM, General Manager at Hilton Lake Taupo, responded to this review
7 May 2013

Dear DonandKaren Thank you for posting about your stay with Hilton Lake Taupo on TripAdvisor. I trust you had a wonderful birthday and I am delighted to see you enjoyed your weekend here, especially your dinner in Bistro Lago. I do apologise for the disturbance you experienced during the night, I am pleased however that the team were able to... More

Wellington, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 5 May 2013

easy booking through wotif at a great rate, smooth check in and excellent help booking a late reservation at the excellent restaurant - the phone wasn't being picked up so a runner was sent to make out booking. The room was fresh and clean and the bed was excellent. Most appreciated was the 12 noon check out.

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Review collected in partnership with Hilton Hotels & Resorts

Sydney, Australia
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 May 2013

The Hilton Lake Taupo Hotel is 4 km from the centre of town and 1 km from the Taupo DeBretts Hot Springs with pools and mineral spa. The hotel rooms were clean and comfortable with a choice of pillow types. The sunset was beautiful and the food in the on-site Bistro Lago was delicious. The fitness centre was well equipped... More

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AKLLT-GM, General Manager at Hilton Lake Taupo, responded to this review
7 May 2013

Dear Sarah M Thank you for posting about our recent stay with us on TripAdvisor. I am glad you were able to see one of our stunning Taupo sunsets, which we are perfectly located for, elevated on the surrounding hillside. We look forward to welcoming you back to the hotel in the future. Kind Regards Roger Brantsma More

Strasbourg, France
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 May 2013

We spent two nights in this hotel. The reception staff was very nice, motivated, smilling and delivering all the information one may need. We had the chance to be upgraded for the room, which,of course made us even more happy. The room was very clean which ranks this hotel at the top for this topic. The room was very well... More

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AKLLT-GM, General Manager at Hilton Lake Taupo, responded to this review
6 May 2013

Dear Christian J, Thank you for reviewing your stay with us on TripAdvisor. I am delighted to see that you had a wonderful stay with us. The restaurant Bistro Lago is managed by Simon Gault and his team. I will ensure you feedback is passed on to the manager, which due to their very high standards will be highly appreciated.... More

 
 
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Additional Information about Hilton Lake Taupo

Also Known As:
Hilton Lake Taupo Hotel
Hilton Lake Taupo Hotel Taupo
Terraces Hotel Taupo
Address: 80-100 Napier Road, Taupo 3330, New Zealand
Phone Number:
Region: New Zealand > North Island > Taupo
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Taupo
#5 Business Hotels in Taupo
#6 Luxury Hotels in Taupo
#6 Family Hotels in Taupo
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Welcome to Hilton Lake Taupo, the regions only 5 Star International hotel. From its spectacular vantage point, Hilton Lake Taupo commands magnificent views over New Zealand’s largest lake and beyond. This distinguished hotel offers a wide range of room types (113 rooms total), from Hilton Guest Rooms through to the grand Presidential Suite. For families, groups and those staying a little longer, one to three bedroom apartments offer a convenient new option. Rejuvenate with a round of tennis, or a workout in the fully-equipped gym or enjoy a dip in the naturally heated outdoor pool and spa-pool or relax in the sauna or steam room. Indulge in flagship restaurant and bar, Bistro Lago with an inspired menu created by New Zealand master chef Simon Gault. Be prepared for an extraordinary experience: an outstanding location, a breathtaking panorama, exceptional service, an intimate ambiance and contemporary luxury of the highest standard. ... more   less 
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Hilton Lake Taupo
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