After spending a night at the Intercontinental I was very saddened by my experience at the JC. The place was swarmed with tour groups so waiting for check in took for ever, no one to help with bags and when I asked if an airport shuttle could be booked for me I was told to come back. Front desk staff... More

My partner and I stayed at James Cook after a lovely new years holiday in the Hawkes Bay. We have stayed here previously (back in 2010) and although the rooms are lovely and we enjoyed our stays overall, we found the use of a hotel as a walkway from Lambton Quay to the Terrace a really large turn off. No... More

Nice and central hotel on The Terrace with easy access to Lambton Quay for shopping in Wellington. Cafe and restaurants serves good meals also with lively "happy hours". The pianist is always entertaining and lively! Nothing beats the spa though. They are very good! I last stayed was in 2010, but will look forward to another stay here. More

We stayed in the City Suite for 3 nights over New Years - lovely large apartment style room, with HUGE bed and fantastic views over the city (24th floor). Service from all staff was great, all were attentive to our needs. Buffet breakfast and dinner at the hotel restaurant was great, although there was a special on that if you... More

The trip to Wellington was an unexpected side-trip, all courtesy of an earthquake in Christchurch. Being stressed out over our unexpected side trip and travel plans being thrown into disarray, the staff at the hotel were excellent. The room was great, nice king sized bed, wonderful bath, great buffet service, and a nice peaceful atmosphere. The staff were great, they... More

Attempted to have a shower on Saturday at 10am and got scalded by 65-70 degree water. Apparently the cold water was turned off for planned maintenance, however despite checking in the night before nobody had let me know. I was assured the cold water would be back by 4pm, however I had to attend a wedding without having had a... More

Stayed here over Christmas period; booked through wotif and got a good deal...description and other reviews made us think it would be fairly average. However - the room looked like it had been recenty refurbished; generous size, good bathroom and clean. Gym facilities were ok - nothing brilliant but sufficient. Excellent locale right in centre of town and easy access... More

Our family of four stayed at the hotel for one night, taking advantage of a special rate they had going that included parking and breakfast for two. First, this is really more of a business hotel (in my view) than a family hotel, so the way the hotel worked out is a bit off because we are not its normal... More

Pretty good stay. Enjoyed it and worth it. Very close to good shops etc. More