I stayed here on business for what was going to be 2 weeks. I lasted 3 nights. Don't expect lovely views- I got windows covered in scaffolding so I was almost unable to view the motorway. If you're a light sleeper do not stay here as the motorway is noisy. I was working night shift so was not a happy... More

I spent q week in the hotel and found it clean by all means. I was a lone traveller so was ok with access from Lambton Quay and Terrace. I suppose could be tricky for families with kids etc? The Hotel is located within the CBD and walking distance to the water front and Government offices, Business areas, the ferry,... More

We stayed here as a family for four nights. Arriving isn't a great experience as there is no dedicated drop-off and the Quest car park is about 200m away - not great if you have luggage and supplies etc for your stay. However, the location is really very good- there is a short cut public access to Lambton Quay through... More

This was our (2 adults & 2 children) first trip to Wellington and stayed at the Quest on the Terrace for 2 nights and overall, we were disappointed. The service pre-stay was very good with helpful advice being provided by the staff as to what would be the most suitable room for us. However that's where the positives end. The... More

I stayed for a one night work visit to Wellington and I'm very glad I didn't pay out of my own pocket! I always compare Quests to the great one at 363 Queen St Auckland - well priced and just, nice! This one on The Terrace is not great. I was supposed to be in a studio, but found myself... More

We've been to Wellington many times and stayed in 3 other Quest hotels. We read the negative reviews after booking, but decided to continue as the location suited our purposes. We stayed 4 nights and even though our lounge area overlooked the freeway we did have leafy views of the homes and hillside beyond, much more interesting than boring office... More

Booked a room for 3 nights. When I arrived late at night it took about half an hour before someone was available to open the door and help me with the key. There seems to be a self service facility to access the key, however a PIN is required which wasn't provided at time of booking. The room gives a... More

I booked a twin room for one night and said I'd check in at 3pm, one hour after normal check-in time. We arrived at 3.10pm and were told the room wasn't ready and to come back in 45 minutes. We left the bags and wandered around town, returning at 4pm. We were told the room still wasn't ready, as the... More

Booked in for a 3 night stay over Easter. Turned up on Good Friday to check in to find a note advising us to call a listed 0800 number as reception is unmanned on public holidays. 30 minutes later my call was unanswered and I was highly frustrated. Finally I managed to get the attention of a on site builder... More