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All 50 Wellington hotels »

Mercure Wellington Willis Street

3.5 of 5
355 Willis Street, Wellington 6001, New Zealand
Hotel amenities
Ranked #35 of 50 hotels in Wellington
3.0 of 5 stars 217 Reviews
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217 reviews from our community

What travellers say about this hotel
  • Good value(5)
  • Very clean(4)
  • Friendly and helpful(3)
  • FREE parking(3)
  • Traffic noise(3)
  • Water pressure(3)
Traveller rating
    17
    71
    73
    36
    20
Only show reviews for Family (21) | Couples (100) | Business (44)
Date Rating
drcallycat
Auckland, New Zealand
Contributor
17 reviews
2 helpful votes
3 of 5 stars Reviewed 11 February 2012 NEW

There are 2 Mercure hotels in Wellington. This one on Willis Street was good but is the far end of the city. This didn't bother us so much as we like walking around and got a great deal from Grabone. Beds were average, rooms were a decent size. We ate at restaurant one night and the food was pretty good.... More

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Aleksandr550
Peresvet
Senior Contributor
33 reviews
4 of 5 stars Reviewed 10 February 2012 NEW

Hotel located a bit far from the center of Wellington. But as Wellington is not very large for a capital city and the central district is rather compact, it wasn`t a big inconvenience for us. Almost always have we walked during our stay in this city and gained advantage of using public transport only for getting from the airport and... More

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Nomadion
UK
Top Contributor
62 reviews
23 helpful votes
3 of 5 stars Reviewed 4 February 2012

We stayed here in transit during the rugby season when no doubt the cost of the rooms had been hiked to a ridiculous level (300NZD a night), for what can only be described as a postage stamp sized room where you fall over the bed as you open the door. The bar and staff service was good overall but the... More

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Rob Poole, General Manager at Mercure Wellington Willis Street, responded to this review
6 February 2012

Dear Nomadion UK, Thank you for your comments regarding the size of our hotel room and car parking, I will take your comments on board. We have two levels of underground parking and also open parking spaces on the Watson Street level. The space between each park allows enough room for most sized cars. For any larger vehicles we offer... More

brenrox
Auckland Central, New Zealand
1 review
1 helpful vote
1 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Upon checking out I found a syringe in my room. Thankfully it had no needle in it but a very disturbing and disgusting thing to find anywhere, let alone a hotel room. Alerted reception staff who didn't seem to care, wrote to manager about it and havnt heard back. Very disappointing and IMO are letting down a very good hotel... More

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Ian Shipman, General Manager at Mercure Wellington Willis Street, responded to this review
6 February 2012

Dear Brenrox Thank you for taking the time to complete this review process, constructive feedback is always welcomed. With specific regards to your issue, we have taken the matter very seriously and I have been informed by my front office staff of this incident, I have however received no correspondance from yourself on the issue. We take cleanliness very seriously... More

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Posted by an Accorhotels.com traveller
Auckland, New Zealand
3 of 5 stars Reviewed 2 February 2012

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Was this review helpful? Yes
Ian Shipman, General Manager at Mercure Wellington Willis Street, responded to this review
7 February 2012

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Posted by an Accorhotels.com traveller
Albury
2 of 5 stars Reviewed 2 February 2012

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Ian Shipman, General Manager at Mercure Wellington Willis Street, responded to this review
7 February 2012

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Posted by an Accorhotels.com traveller
New Plymouth, New Zealand
1 of 5 stars Reviewed 1 February 2012

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Was this review helpful? Yes
Ian Shipman, General Manager at Mercure Wellington Willis Street, responded to this review
8 February 2012

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Posted by an Accorhotels.com traveller
Taumarunui, New Zealand
1 review
4 of 5 stars Reviewed 29 January 2012

Good clean hotel for the price. Staff made a good effort to look after us. Some rooms are very tiny. They want me to fill in this space so I am typing to meet the minimum word requirement which they say is 200 characters. Who out there likes reading a wordy review? More

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Posted by an Accorhotels.com traveller
Sydney, Australia
4 of 5 stars Reviewed 29 January 2012

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wargab
Perth, Australia
Senior Reviewer
8 reviews
2 helpful votes
1 of 5 stars Reviewed 25 January 2012

Check in was not very welcoming not even a smile ...check out was much more pleasure with the young lady ... now where do I start with this room ...it is one of the hottest rooms we have ever slept in ..the bed has to be the worst bed we have slept in anywhere in the world ....one of us... More

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Mercure Wellington Willis Street Also Known As

  • Accor Wellington Willis Street
Address: 355 Willis Street, Wellington 6001, New Zealand

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Mercure Wellington Willis Street
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