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All 152 Christchurch hotels »

Crowne Plaza Christchurch

4.5 of 5
Kilmore & Durham Sts | *** Currently Closed, Christchurch 8001, New Zealand
Hotel amenities
4.0 of 5 stars 159 Reviews
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159 reviews from our community

What travellers say about this hotel
  • Star hotel(7)
  • Very helpful(6)
  • Very nice(5)
  • Valet parking(5)
  • Club room(4)
  • Great location(3)
Traveller rating
    48
    54
    34
    17
    6
Only show reviews for Family (17) | Couples (64) | Business (23)
Date Rating
SmilingHospitality
Senior Contributor
22 reviews
4 helpful votes
4 of 5 stars Reviewed 5 November 2011
1
person found this review helpful

I stayed at this Crowne Plaza during my trip to New Zealand and have to say that this hotel was great and most importantly centrally located. There is a cable car station right around the corner fro the hotel which takes you all around town, its fantastic! Also, the service and breakfast at the hotel was great as well. I... More

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BandH78
Mount Maunganui, New Zealand
Contributor
11 reviews
3 helpful votes
5 of 5 stars Reviewed 14 June 2011

We stayed here twice in December and it is our favourite place to stay in Christchurch. Hopefully it will be open again soon as the city recovers from the recent earthquakes. The location is walking distance from the heart of the city, the staff provide exceptional service, and the rooms were very well kept. More

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HolaClive
Caerphilly, United Kingdom
Contributor
18 reviews
14 helpful votes
5 of 5 stars Reviewed 12 June 2011

It was a few years ago when I stayed at this hotel but everything about it was just right. My thoughts are with you folks in Christchurch following the recent earthquakes. You didn't deserve them. Good luck. great country. Great people. GREAT HOTEL. More

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Votting
Lincoln, New Zealand
2 reviews
5 of 5 stars Reviewed 19 March 2011

As we live not far from Christchurch, we have yet to stay at the Christchurch Crowne Plaza. However, as Priority Club members, we dine there on a regular basis. The Yamagen is our favourite restaurant, and is on a par with the best of those we have eaten at in Malaysia and other asian destinations. We were devastated to see... More

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SIIHG, Manager at Crowne Plaza Christchurch, responded to this review
28 March 2011

Dear Mr & Mrs Campbell. On behalf of all the staff at Crowne Plaza Christchurch, we would like to say thank you for sharing your kind words. It’s really nice to know that you think so kindly of all the staff and it’s really positive to hear in these difficult times. Lack of access for engineers is still impacting us... More

Cloosie
Steyning, United Kingdom
Senior Reviewer
6 reviews
1 helpful vote
5 of 5 stars Reviewed 10 March 2011

We stayed at this hotel 2 weeks before the major earthquake and were devastated to hear that the hotel subsequently suffered significant damage. During our stay, the staff were superb and so welcoming and it kicked off our 4 week holiday to a brilliant start! The rooms were comfortable and the restaurant staff brilliant, and food delicious. The concierge was... More

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SIIHG, Manager at Crowne Plaza Christchurch, responded to this review
14 March 2011

Thank you for taking the time to share your feedback on Trip Advisor. Your kind words are greatly appreciated and I am sure all the staff will appreciate it after all the hard work that goes in to running the hotel. The guest experience is very important to us hence why all our staff put in that bit extra so... More

JorgePrague
Prague
Contributor
15 reviews
1 helpful vote
4 of 5 stars Reviewed 11 February 2011

The hotel is situated just in the city centre of Christchurch. The rooms are clean. The staff is very nice, polite and helpful, especially Mrs. Lawson from Concierge and Tom from the front desk. The only problem was, that they did not have any adapters to rent. More

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CPCKath, Manager at Crowne Plaza Christchurch, responded to this review
13 February 2011

Thank you for taking the time to offer your feedback on your recent stay at Crowne Plaza Christchurch. We continue to strive for excellence in customer service and making sure our guests have the most comfortable stay possible. We will pass on your feedback to the individuals that you mentioned as I am sure they will appreciate your kind words.... More

MargE-10
Perth, Australia
Senior Contributor
42 reviews
2 helpful votes
5 of 5 stars Reviewed 18 January 2011

We loved this hotel, the room was very comfortable, nice clean modern bathroom, a good size room and comfy bed. The staff were great from the moment you drive up at the front of the hotel (we needed to drop off our luggage and return our hire car ready for our flight up to Auckland, the concierge was really helpful,... More

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CPCKath, Manager at Crowne Plaza Christchurch, responded to this review
7 February 2011

Thanks so much for taking the time to report on your stay at Crowne Plaza Christchurch. It's great you had such a lovely time - your room, restaurant and overall service experience are all so important to us and we work very hard to provide a welcoming and attentive environment for all guests. We do hope you return to Christchurch... More

kiwikate
Timaru, New Zealand
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed 11 January 2011

We couldn't fault our stay at the Crowne Plaza. We were lucky enough to be in a club room, which was definitely worth the upgrade. What superb service from such friendly helpful staff. Great location right in the middle of Christchurch, and just before Christmas the atmosphere was glorious. We had a buffet dinner in the Victoria Cafe, which was... More

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CPCKath, Manager at Crowne Plaza Christchurch, responded to this review
7 February 2011

Thanks so much for posting a comment about your fabulous stay in a Club Room and great experience in one of our three restaurants. We do appreciate you taking the time to let us know and look forward to welcoming you back the hotel at another time. More

misstravel457
London, United Kingdom
2 reviews
1 of 5 stars Reviewed 25 October 2010

My husband and I with our 4 month old baby have recently returned from what was a fantastic trip to New Zealand but sadly ended with a disappointing let down from the Crown Plaza Christchurch. We had booked to stay at this hotel after a 2 weeks of traveling around in a motorhome and staying at campsites. We wished to... More

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CPCKath, Manager at Crowne Plaza Christchurch, responded to this review
26 October 2010

Thank you for taking the time to comment about your recent disappointing experience. You have provided insight that is vey, very important for us. Your explanation of your disappointment is so utterly understandible, and from a personal experience of travelling with children (and experiencing camp grounds) I do sincerely understand how much you would have looked forward to staying at... More

BBsFamily
Auckland
Contributor
14 reviews
14 helpful votes
3 of 5 stars Reviewed 20 October 2010

I recently stayed at the Crowne Plaza for just one night. Unfortunately I was in the lobby during a major aftershock and it was a terrifying experience watching such a large building shake and roll. However the staff immediately came and checked on everyone to ensure they were ok. During my whole stay I can’t fault the kindness and professionalism... More

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CPCKath, Manager at Crowne Plaza Christchurch, responded to this review
26 October 2010

Thanks so much for taking the time to post your comments regarding your recent visit. Your observations regarding the staff are much appreciated, and are shared by management. In a company survey which is independently managed (has been in place for years), the staff of Crowne Plaza Christchurch are consistently commended at the highest levels. Your comments regarding the allocation... More

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Crowne Plaza Christchurch Also Known As

  • Christchurch Crowne Plaza
Address: Kilmore & Durham Sts | *** Currently Closed, Christchurch 8001, New Zealand

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