Just spent 2 nights at Twin Towns Outrigger in one of the Ocean Rooms. Very clean, spacious, and very comfortable as well.
The staff from front desk arrival plus any further help we needed a couple of times, to chefs and wait staff, gaming room attendants etc were all very friendly and helpful. Nothing felt like it was any trouble...
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Dear Casino BN
Casino Australia
Thank you for choosing to stay with us here at Outrigger Twin Towns Resort and it was indeed our pleasure to be your Host. Your comments re the staff and their assistance etc’ as experienced during your stay have been conveyed to the respective Department Managers and staff acknowledging their efforts. Pleased also to hear...
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It was a fantastic holiday! Close to everything! Very clean and the staff where AWESOME!!! The pool and spa was always very clean!! Great price! Awesome breakfast! Everyone must stay! Once you have stayed, You will return:)
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Dear Dee J
Brisbane Australia
It was ‘Fantastic’ to receive your feedback on your recent stay with us here at Outrigger Twin Towns Resort. It definitely sounds as though you experienced everything and enjoyed the facilities, that all contribute to the ‘Outrigger Experience’. Thank you also for the ‘room tip’ for fellow travellers, along with the valuable feedback about our...
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If you are a business traveller and need business services do not ask for assistance from Katrina the front desk manager. Not a very helpful lady. Chat to Chris as he is much more friendly and willing to assit.
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Dear Harry O
North Vancouver – Canada
Thank you for your ‘feedback’ in relation to your our level of service provided to you during your stay. We are disappointed that this did not meet with your personal expectations and we sincerely apologise for this. Your comments have been noted and acknowledge and will be discussed with the respective team members...
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We (couple) stayed at Outrigger Twin Towns for 7 nights in hotel room. The resort is well located - close to beaches and facilities in adjacent Twin Towns club. Overall a pleasant stay.
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Chris675
Auckland – NZ
Dear Chris, glad that you enjoyed your stay and found our location to be perfect for you and your partner. Thank you for choosing to stay at the Outrigger Twin Towns Resort , as your ‘base’ for your holiday. We look forward to being of service to you again when you travel to this part of...
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I stayed at the Outrigger a few days ago for just the one night. My room (1 bedroom apartment) was on the 10th floor overlooking the Tweed River etc, in terms of size it was a lot bigger than I had thought and was very well equipped. Location wise, it is very good - within walking distance to shops, beach,...
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Dear NameNo
Melbourne
Thank you for your review, we were pleased to read that you enjoyed your stay and found both our location and your chosen apartment to be ideal. Your comments re- our staff and the level of service provided have been both noted and forwarded to the various teams as acknowledgment. Thank you also for your recommendation to...
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We spent 3 days in a 1 bedroom apartment, Harbour Tower on the 14th Floor. Great views overlooking Tweed River, Jack Evans Park & ocean views in the background. Very quiet suite and well equipped. The only negative we experienced were the two single beds pushed together to make a king bed & no luggage trolley available on car park...
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Dear Sheena
Bribie island
Thank you for your review and your comments in relation to your accommodation, enjoyable views and our central location. The location of the property is definitely a HUGE Plus for our many guests and yes you are correct, there is rarely a need for a car, with all major attractions, restaurant precinct, shopping centres and supermarkets...
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The location and view are excellent with the beach and a wide variety of restaurants within a couple of blocks (easy walking distance). My 1br apartment was large, clean, comfortable, and well equipped (washer, dryer, dw, stove, fridge, microwave, 2 large TV's, stereo, and dvd/vhs player). I loved the view of the ocean (looking around Reflections across the street). Staff...
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‘Very Positive Experience’ – DM Calgary
Both the team and I were delighted to read your ‘Posting’ and review of your recent Outrigger Experience. We were also pleased to read of your favourable comments in relation to your accommodation, however; please accept our apology for any noise and inconvenience that the council trucks may have caused. Unfortunately they are a...
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Great location next to Twin Towns Services Club and close to the beach and shopping centres. The Apartments are better then the hotel rooms because they are larger and have all the amenities in the room. Very Friendly and helpful staff and its worth checking the Resort's online specials before booking. I've stayed there 5 times over the last 3...
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Dear Pookie2199
What a great review and what great comments, thank you. Thank you also for your continued support and the numerous return visits. And yes there are often some great ‘specials’ available for our guests via the website and ‘on-line booking service’. Thank you again for choosing to stay with us and allowing our team to be of service...
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This was my second visit to this resort, this time around I stayed here for 7 nights with my partner in a hotel room. Had a great view from our balcony. Our room was on the 3rd floor and I found the rubbish trucks very noisey ,early in the morning. Rooms not quite as sound proof as the apartments. Great...
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Dear Madmacs – Hamilton NZ
Thank you for review and comments in relation to your return stay with us here at Outrigger Twin Towns Resort. We were thrilled to hear that you both enjoyed your stay and found your choice of accommodation pleasant and satisfactory. In addition to the Buffet Breakfasts which are always popular with our many guests. Thank...
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Booked into a 1 bedroom apartment at a reduced rate for a minimum of 5 nights stay. On arrival were upgraded to a 2 bedroom apartment on the 12th floor with a huge balcony overlooking the Tweed River inlet. Could have sat there the whole time just watching the passing parade. As reported by others the unit was clean and...
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Dear Greg H – Sydney
Thank you for your review and comments. We were pleased that you enjoyed the aspect of your accommodation, which obviously contributed to your overall enjoyment of your stay. Please accept our apology in relation to the reported issue with the air conditioning unit within the apartment, I am sure that this has now been addressed...
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