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All 11 Coolangatta hotels »

Oaks Calypso Plaza Resort

4.5 of 5
99 Griffith Street, Coolangatta, Queensland 4225, Australia
Hotel amenities
Ranked #9 of 11 hotels in Coolangatta
3.5 of 5 stars 82 Reviews
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82 reviews from our community

    Trip type
Traveller rating
    14
    33
    21
    6
    8
Date Rating
Cooldude1998
Brisbane, Australia
Senior Reviewer
8 reviews
4 of 5 stars Reviewed 12 February 2012 NEW

Calypso Is a good all-round resort. The rooms are clean, comfortable, affordable and only a short walk from the beach. The staff are friendly enough too. One if the best parts of the resort though Is the lagoon-style pool. The pool has 2 watersides as well. More

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neville_cooper
Brisbane, Australia
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 8 February 2012 NEW
1
person found this review helpful

Room tired, ocean view marred by many trees planted on the property. On arrival credit card inprint requested (expected) AND $150 charged against any potential costs incurred during the stay, balance to be refunded after purchases. Credit card fees applied on both entries. More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Calypso Plaza Resort, responded to this review
13 February 2012

Thank your review of Oaks Calypso Plaza Resort. On arrival, all of our guests are required to provide a credit card pre-authorisation as a security bond. This pre-authorisation is not a charge to the credit card, rather this process places a hold on the card holder’s available funds. We do hope that you will stay with Oaks Hotels & Resorts... More

Elbell90
1 review
5 of 5 stars Reviewed 7 February 2012

My partner & I stayed here for 5 nights and thoroughly enjoyed our stay! We stayed in a 1 bedroom apartment, which had ocean views from the verhanda.. If we had to be picky the only things I could fault were there were no bins around the complex to empty our kitchen bin so had to walk all the way... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Calypso Plaza Resort, responded to this review
9 February 2012

Thank you very much for your positive review of Oaks Calypso Plaza. We are very happy to read that you and your partner enjoyed your stay and look forward to welcoming you back again soon! More

JenT1967
2 reviews
2 helpful votes
4 of 5 stars Reviewed 17 January 2012
2
people found this review helpful

Brilliant location in the heart of everything. Lots of shops and places to eat nearby and the beach is just across the road. A couple of little service glitches that I didn't like - after buying wifi access for an hour I spent a frustrating 15 minutes in the room trying to make it work - after ringing downstairs I... More

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Customer Feedback, Guest Relations Manager at Oaks Calypso Plaza Resort, responded to this review
19 January 2012

Thank you for your review of Oaks Calypso Plaza. We are glad to read that you enjoyed the majority of your stay. However, we apologise for the disappointment you felt at the standard of service experienced. Please be assured that your concerns have been raised with the Hotel Manager. We look forward to seeing you again soon. More

someonemaybe
Adelaide
Contributor
14 reviews
1 helpful vote
3 of 5 stars Reviewed 17 January 2012

We had a 2 bedroom executive room booked which was fantastic. A few days before our booking we were called and informed that the airconditioning wasnt working, and that we had a choice to stay another night instead or receive some compensation. As we had to attend a function that night and coolangatta was very busy we had no choice... More

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Customer Feedback, Guest Relations Manager at Oaks Calypso Plaza Resort, responded to this review
19 January 2012

Many thanks for commenting on your recent stay at Oaks Calypso Plaza. It is disappointing to hear about your breakfast experience. We do apologise and hope that this does not affect your opinion of Oaks Hotels & Resorts. We look forward to welcoming you back again soon in order to experience the high level of service to which we aspire. More

angel4gaz
Perth, Australia
1 review
1 helpful vote
4 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

We stayed recently in Coolangatta to relax and check out the beaches! We booked late and stayed in one of the one bedroom units in the Oaks Calypso, facing the hinterland and shops. The resort is a low rise complex and you can access the beachfront via the pool area. The units facing the pool would give you a view... More

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megan p
perth
1 review
1 helpful vote
2 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

We had 4 nights at the Calypso and found that the access to beach and restaurants was great. Every interaction we had with staff, was very good including quick check in and check out. We were however disappointed that the website promised "every room has ocean views" and all we got was the adjoining carpark. The helpful staff relocated us,... More

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2 of 5 stars Reviewed 22 November 2011
3
people found this review helpful

Location, excellent. Quality of beds and lodgings, excellent. A non-working clothes dryer, and a cooling system that wouldn't even turn on, in the apartment, very poor. But, the desk clerk who didn't take my observations with the correct amount of professionalism towards a guest, disgusting. I did not need your sarcastic remark, Sir. "We wouldn't want to stuff that up... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Calypso Plaza Resort, responded to this review
5 December 2011

Thank you for your review of Oaks Calypso Plaza Resort. We are very disappointed to read that there were elements of your stay that left you unsatisfied. Please be assured that your comments have been passed onto the Hotel Manager for investigation. If you would like to discuss this further, please contact our Customer Service Representative on customerfeedback@theoaksgroup.com.au. We do... More

Schlepper1939
Ballina, Australia
Top Contributor
50 reviews
21 helpful votes
4 of 5 stars Reviewed 21 November 2011

We found Oaks Calypso to be a good clean place to stay. We had a one bedroom apartment which was light, bright and spaceous with water glimpses from the balcony. The apartment was well appointed and while we were only there overnight, it was more than adequate for a longer stay. We would certainly look at staying there again if... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Calypso Plaza Resort, responded to this review
24 November 2011

Thank you very much for your positive feedback. It is wonderful to read that the parking, suite and staff all made your stay an enjoyable one. We look forward to seeing you again soon, perhaps for a longer stay! More

TheKiwiDude
Melbourne, Australia
Top Contributor
142 reviews
37 helpful votes
4 of 5 stars Reviewed 16 November 2011

Calypso is very family friendly. The rooms are good and clean. Thier pool is really good and there are 2 fun waterslide as well. When we stayed here the power went out, but that was fine. Thier restaurant is pretty good, they have a $10 roast night which we tried with friends. It was roast lamp, with some cabbage, potatoe... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Calypso Plaza Resort, responded to this review
17 November 2011

We are so pleased to read that you enjoyed your holiday at Oaks Calypso Plaza. Sounds like you enjoyed the pool and the waterslides! It is also good to note that you were happy with the restaurant and the dining options it provides. We do hope you will return to stay with us again in the future. More

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Oaks Calypso Plaza Resort Also Known As

  • Oaks Calypso Plaza Hotel
  • Oaks Calypso Plaza Coolangatta
Address: 99 Griffith Street, Coolangatta, Queensland 4225, Australia

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