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All 26 Coolangatta accommodations

The Sebel Coolangatta

4.5 of 5
3 McLean Street, Coolangatta, Queensland 4225, Australia (Formerly Grand Mercure Apartments Coolangatta)
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The Sebel Coolangatta
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Most recent review
4 of 5 stars Reviewed 10 June 2013
Tuttsy Brisbane, Australia
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94 reviews from our community

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Brisbane, Australia
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 10 June 2013

We recently shared the Sebel penthouse with 3 other couples which at $2800 for 4 nights, made it moderately affordable. The fourth bedroom was very small and had to share the shower of one of the 3 other bedrooms that were all attached to either ensuites or 2 way bathrooms. We were staying for Cooly Rocks and were brilliantly positioned... More

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Australia
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 8 June 2013

The Sebel is a 15 storey block of self contained apartments overlooking Coolangatta beach. All I can say is WOW! Great view over the beach, could spend hours on the balcony looking at the view and everything going on below. As a group of two couples, we had a two bedroom apartment which was fully self contained. It was clean... More

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sebelcoolangatta, Owner at The Sebel Coolangatta, responded to this review
9 June 2013

We are really pleased you enjoyed your stay and have taken the time to share that experience. I would really appreciate if you could contact us to let me know what apartment you were allocated so I can investigate the "foam mattress" as this will be rectified immediately. They all should have comfortable inner spring mattresses and this will need... More

wandererfromLondon
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 26 May 2013

My partner and I stayed here for 3 nights during May 2013. We booked this accommodation as it had recently joined the Accor brand and I hold Platinum status with their Le club Program. At the time of booking, Accor was offering a '3 nights for the price of 2' promotion which represented excellent value for money. I was called... More

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sebelcoolangatta, Owner at The Sebel Coolangatta, responded to this review
27 May 2013

We are really pleased you enjoyed your stay and took the time to share your feedback. The views from The Sebel Coolangatta are beautiful and the general area is so lovely with lots of beautiful clean beaches. We hope to see you back again in the near future to discover more delights in the Coolangatta area and at The Sebel... More

Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 19 May 2013

We stayed 8 nights in May 13 at The Sebel. We concur with the many other reviews that the property is very well located with great views and very good accommodation. The independent Restaurant beneath the complex was excellent. We enjoyed our stay.

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sebelcoolangatta, Owner at The Sebel Coolangatta, responded to this review
21 May 2013

Thanks very much for your review. We are pleased you enjoyed your stay. It was a pleasure meeting you and hope to see you back again in the near future. Many guests arriving at the airport (just a quick 5 minute taxi ride) enjoy the area without the need for a car. The public bus service is close and efficient,otherwise... More

Adelaide, Australia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 5 May 2013

We had 6 nights in a 2 bedroom apartment! Absolutely gorgeous views and apartment. Wonderful location and facilities. Only problem was backaches suffered by all of us due to beds and couch. Would go there again for sure! My rating reflects that there was no service or room service as it was an apartment booked for the week! We got... More

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sebelcoolangatta, Manager at The Sebel Coolangatta, responded to this review
6 May 2013

Thank you for your review on Trip Advisor. We apologise for the discomfort you experienced with the bedding and couch. I am not sure which apartment you were staying in and, if you have the opportunity, we would appreciate if you could let us know so we can look into notifying the owner to replace these items. We do take... More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 May 2013

We recently spent 2 nights at the Sebel. It was a special rate for 3 nights but we left late afternoon of the 3rd day. It wasn't quite what I was expecting as they do state luxurious which it wasn't. However, in saying that, we were upgraded on arrival and the views were spectacular from the 9th floor balcony. The... More

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sebelcoolangatta, Owner at The Sebel Coolangatta, responded to this review
6 May 2013

Thanks for taking the time to post your review. We appreciate your honest comments and as I advised the owner is looking into refurbishing the apartment in the near future. We hope you will return sometime in the future for a much more satisfying experience. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 April 2013 via mobile

4 nights 2 bed apartment on 10th floor, fantastic view, fantastic location, very modern apartment, with spacious rooms.... friendly staff .. Would definitely go back there..even thinking of buying an apartment there

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sebelcoolangatta, Owner at The Sebel Coolangatta, responded to this review
29 April 2013

Many thanks for taking the time to provide this fantastic feedback. We are really pleased you enjoyed your stay and hopefully you will return soon to enjoy the same great experience. Thanks once again - we really do appreciate your efforts. More

Mount Isa, Australia
1 review
4 of 5 stars Reviewed 22 April 2013

The hotel was beautiful, nice and clean lovely rooms and wonderful view, the staff where the only let down, had to wait a long time to be served on several occasions and felt like I was interrupting there phone conversations and email checking.

Review collected in partnership with Accorhotels.com

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sebelcoolangatta, Owner at The Sebel Coolangatta, responded to this review
23 April 2013

We thank you for taking the time to provide your feedback. We apologise that our service was not as prompt as it should have been. We pride ourselves on ensuring guest satisfaction and prompt, efficient attentiveness. I had already been informed by our Office Manager of this particular incident and understand that when you were checking out our Receptionist was... More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed 22 April 2013

We spent a lovely three nights here at the beginning of the Queensland school holidays, so expected the hotel and town to be very crowded.... It was not! We wondered where all the children were. This was a great hotel with views straight out over the beach from our balcony. We were within walking distance of many bars, restaurants and... More

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sebelcoolangatta, Owner at The Sebel Coolangatta, responded to this review
23 April 2013

We appreciate you taking the time to provide your feedback and are really pleased you enjoyed your stay with us. Coolangatta is a beautiful area and The Sebel Coolangatta the perfect place to enjoy it from. More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 April 2013

My husband and I stayed here before Easter long weekend for our mini honeymoon and had a wonderful stay. The staff are all super friendly and welcoming and it is a very relaxed environment from the moment you arrive. We booked a 1 Bedroom apartment and it was gorgeous! Very modern, spacious and clean with amazing views of Greenmount and... More

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See 2 more reviews by Queenslander10 for Coolangatta
sebelcoolangatta, Front Office Manager at The Sebel Coolangatta, responded to this review
12 April 2013

Thank you for taking the time to provide feedback on your recent stay at The Sebel Coolangatta. I was pleased to hear that you enjoyed all aspects of your stay and the service provided by our staff during your stay. We have a wonderful team at the moment who regularly go the extra mile to ensure our guests are enjoying... More

 
 
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Additional Information about The Sebel Coolangatta

Address: 3 McLean Street, Coolangatta, Queensland 4225, Australia (Formerly Grand Mercure Apartments Coolangatta)
Phone Number:
Region: Australia > Queensland > Gold Coast > Coolangatta
Amenities:
Fitness Centre Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #5 of 26 Speciality lodging in Coolangatta
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The Sebel Coolangatta offers the most discerning guest luxurious, ocean view, air conditioned, spacious 1, 2 and 3br apartments. The Sebel Coolangatta is perfectly positioned opposite Coolangatta beach, close to shops, restaurants, clubs, cinemas and only a few minute's drive to the Gold Coast Airport. ... more   less 
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