have stayed in various hotels in toowoomba regularly for 15 years, this is by far the most dissappointing experience. The barkeeper did not know what cointreau was, and when asked for a vodka lime and soda, made a vodka lime and water! The Management were cool at best and downright rude at worst, charging expensive prices for breakfast and harrassing... More

Outdated substandard facility. Good points, good bed, and quality room service breakfast on day one. Staff on reception were numerous, though slovenly and gossipy (complaining to me about other guests who were actually members of my family who had paid for a buffet when there was ZERO food out). For breakfast on 2nd day, reception talked us into a buffet... More

I stayed here 12 months ago and found the place horrendously dirty and the owners unhelpful. Not sure if it under new management or not, but it seems like they have taken some of the criticism on board. I stayed in a double room which looked like it had been recently renovated. The bathroom tiles were obviously new and new... More

We stayed in one of the family rooms while in Toowoomba for a professional conference. In the industry we are in, all four of us spend a lot of time in motels. This one was by far the worst I've ever seen. There were dead spiders and insects everywhere, the room had obviously not been cleaned in a very long... More

Unfriendly welcome on check in set the standard for the very short duration of our 3.5 hour stay. The family room was found to have no heating nor any hot water. I get it, that things break down, but it's not accepteable when your supposed hosts offer no apology or even come down to your room to try and get... More

While the people in the motel were friendly enough, the cleanliness was akin to that of a University dorm. Old scourers were left in the shower cubicle, bins still had rubbish in them from the last guest, and the room was not touched for the duration of our stay. The sign on the door that says "Please make up my... More