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All 22 Hervey Bay hotels

Mantra Hervey Bay

4.0 of 5
Buccaneer Drive, Urangan, Hervey Bay, Queensland 4655, Australia
Hotel amenities
Mantra Hervey Bay
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63%
Ranked #12 of 22 hotels in Hervey Bay
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208 reviews from our community

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Date Rating
Hervey Bay, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 15 June 2013 NEW

We stayed in room 201 and found that although the living room was large, kitchen all there for you, it was disappointing there was no ceiling fan or air con in bedroom. the air con is in living area which is no where near the bedroom, so we had to crank the air con to 19, just to get some... More

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Surfers Paradise, Australia
1 review
5 of 5 stars Reviewed 14 June 2013 NEW

We spent 4 days travelling back from Cairns and had some horrible experiences in motels along the way. We booked at the Mantra because of the position and beautiful outlook and quite frankly we did not expect much because of the price. In some cases it was $50 cheaper per night than the crummy motels that we had just stayed... More

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Brisbane, Australia
1 review
5 of 5 stars Reviewed 12 June 2013 NEW

Mantra offered a very suitable and comfortable two bedroom apartment on Level 4 for our stay in Hervey Bay. Heaps of room and all facilities provided. Excellent online booking service and very friendly and helpful staff. Great view of the marina and within walking distance to the Boat Club. Secure parking area. Would stay here again. J & M

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London
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 11 June 2013 via mobile

Had to stay at the hotel for a work related trip but would definitely not recommend staying here. The room smelled musty, the decor was shabby & it's not in a good location. The aircon unit was noisy & located in the living area which is not near to the bedroom. You'd need to drive or catch a cab into... More

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Brisbane
1 review
5 of 5 stars Reviewed 4 June 2013

This hotel is very well appointed, the staff are friendly and helpful. Fantastic location. Only bad thing we experienced was the Wi Fi. We were unable to connect our iPads. Had everything that one would expect fron this type of hotel.

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MantraHB, General Manager at Mantra Hervey Bay, responded to this review
7 June 2013

Dear BrisbaneKen, Thank you for providing such positive feedback on your recent stay at Mantra Hervey Bay. I will be sure to share your feedback with our team. I apologise that you experienced difficulties with the Wifi during your stay. We do currently have two routers that are not functioning correctly. We have organised a technician to come and fix... More

Gympie, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2013

We had a wonderful stay,the room was very clean, great welcome on arrival could not complain The view was great and close to bus service and walking track. Plenty of options for eating just wish it had been a longer stay , we are an older couple and found on the 2nd level was easy access for us.

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MantraHB, General Manager at Mantra Hervey Bay, responded to this review
28 May 2013

Dear Margaret A, I am so pleased you enjoyed your short stay at Mantra Hervey Bay. Hopefully we can host you again in the near future. There are terrific rates available throughout June. Kind Regards Colin McIntosh General Manager More

Brisbane
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 12 May 2013

From reading the other reviews, I do not doubt that hotel management will have some quick rebuttle for this review too. However, I found my stay in a 1 bedroom apartment here very disappointing. The 1 bedroom that I stayed in had been refurbished and had a new kitchenette and air conditioner. The bedroom is located at the back of... More

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MantraHB, General Manager at Mantra Hervey Bay, responded to this review
28 May 2013

Dear SunnieBrisbane, Thank you for your review. I am sorry that you found your stay disappointing. The property obviously wasn't what you were expecting. In replying to TripAdvisor reviews, it is not that we are denying some occasional faults with the property, but rather that we have to point out that not every stay would experience the same difficulties as... More

Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 May 2013 via mobile

This 'resort' is confused as to what it wants to be. It needs to choose whether it wants to be a hotel - the rooms are smaller than hotel size - if it wants to be a hotel, then provide hotel facilities ... Mini-bar, desk big enough to actually do some work at, etc. if it wants to be a... More

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MantraHB, General Manager at Mantra Hervey Bay, responded to this review
28 May 2013

Dear Susan M, Thank you for taking the time to review your stay with us. I can understand why there could be a confused perception as to what type of property we are. To explain, we are essentially a serviced apartment complex. A lot of our rooms are 2 Bedroom Dual Key Apartments, which are made up of a hotel... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 May 2013 via mobile

well just to let you all know that the room sizes vary alot..... we booked a 1 bedroom apartment that was meant to have a "kitchen", which was nothing like the pics we had seen. a small convection oven with a stove element shoved on top of a bench does NOT constitute having a kitchen!!! if 8-10 sqm is spacious... More

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MantraHB, General Manager at Mantra Hervey Bay, responded to this review
6 May 2013

Dear Paule-1972, I'm sorry that you didn't enjoy your very brief visit to Mantra Hervey Bay. Obviously, we would prefer that everyone enjoys their stay with us. You are correct that some apartments have a kitchenette, and some have a full kitchen. I believe that you were provided with the opportunity to move to a room with a full kitchen.... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 April 2013 via mobile

Stayed here with my boyfriend two weekends ago and had the most amazing stay. The staff were a true example of good customer service. Especially a lady named Stephanie. Rooms were neat and nice. Loved the big spa and beds were comfortable. We had the best stay and will be coming back at least once a month.

Was this review helpful? Yes 1
MantraHB, General Manager at Mantra Hervey Bay, responded to this review
6 May 2013

Dear krystallynch, I am so pleased that you enjoyed your recent stay at Mantra Hervey Bay. It is especially pleasing that the staff provided you with such good service. Stephanie is indeed one of our rising stars and sets a positive customer service example to all other team members. We look forward to welcoming you back to Mantra Hervey Bay... More

 
 
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Additional Information about Mantra Hervey Bay

Also Known As:
Mantra Hervey Bay Hotel Hervey Bay
Mantra Hervey Bay Hotel
Mantra Hotel Hervey Bay
Hervey Bay Mantra Hotel
Address: Buccaneer Drive, Urangan, Hervey Bay, Queensland 4655, Australia
Region: Australia > Queensland > Fraser Coast > Hervey Bay
Amenities:
Business Centre Fitness Centre Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#4 Luxury Hotels in Hervey Bay
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located three and half hours north of Brisbane or just five minutes from the Fraser Coast airport, Mantra Hervey Bay offers a variety of resort accommodation perfect for your Fraser Coast holiday. Featuring 152 hotel rooms and one, two, and three bedroom apartments, our Hervey Bay resort features comfortable interiors and private balconies each with a view over Urangan Marina. Mantra Hervey Bay, Fraser Coast is the region’s only absolute marina front accommodation, offering direct access to the Great Sandy Strait as well as being one of the best places in Australia for whale watching. Hervey Bay whale watching tours depart directly outside the resort from Urangan Marina and take guests on the experience of a lifetime watching these majestic creatures migrate north. Onsite, there are a variety of facilities at our Hervey Bay hotel which ensure a memorable and relaxed holiday including an outdoor heated pool and sauna. Just moments from the resort guests will find The Esplanade, the dining strip of Hervey Bay where there are a range of restaurants, bars and bistros offering everything from casual cafe style meals to fine dining cuisine. ... more   less 
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Mantra Hervey Bay
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