We stayed here over the Christmas holidays in ground floor apartment No 4, we checked into the apartment in the afternoon and it was ready immediately with a nice welcome by the owners. On first impressions it looks quite sparse but it was very clean and well equipt its what you make of it so over the Christmas holidays we... More

we have stayed here a few times over the last year or so and have allways found the units very clean and the staff excellent. this weekend we stayed in a premium unit and it was very good. Large enough for 3 people and pretty much every thing in the kitchen you need.Only thing missing was a diswasher. A great... More

Appartments fairly clean at first sight but a bit run down and grubby and in need of a renovation. Kitchen clearly lacking a dishwasher as we had to rinse most of the dishes from the cupboards before being able to use them. Nice location close to Beach and Restaurants.

I stayed here for three nights and was very happy with the accommodation. The rooms were very clean and spacious. Everthing was provided and the surrounds were very quiet and close to the beach. Staff were very friendly and we were able to book our whale watching tour when we checked in. Would definitely stay here again and would highly... More

I stayed in U20, which was a one bedroom suite. It was more like an apartment though, with a full kitchen (the only thing it didn't have was a dishwasher). The kitchen was modern, the linen was clean and fairly new and the furniture was comfortable and more than the standard hotel sized stuff (good to look at but useless).... More

Arlia Sands Resort is in Ann St, in the suburb of Torquay in Hervey Bay. It is located one block back from the seafront and all the shops and restaurants are within easy walking distance. Walking distance is relevant in Hervey Bay as it is a large town on the coast at the northern tip of Fraser Island approx. 3... More

There are many fine areas of this accommodation but it really is overpriced for what you get. A $145 for a one night stay - because it is "whale season" and everything is supposedly in high demand (all evidence to the contrary!!) - is a bit rich. We tried it but there is better value elsewhere. The staff were accommodating... More

We were a bit disappointed with the service, as you have to call to be checked in even during business hours. We are very quite couple and don't like people much, we do all things online and making a phone call is a bit of drama for us, so were standing like an idiots near the unattended reception for about... More

The interior of the accommodation was fine. However, the attitude of the staff to customers is poor. From making us feel that our business was a hassle to them on check-in to the numerous signs telling guests that everything (even emptying rubbish) is their responsibility, it is clear that the customer is not important. It's also worth noting that the... More