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Mantra Chatswood Hotel Reviews, Chatswood

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Mantra Chatswood

4.5 of 5
10 Brown Street, Chatswood, Willoughby, New South Wales 2067, Australia
Hotel amenities
Mantra Chatswood
22 traveller photos
Ranked #2 of 3 hotels in Chatswood
4.0 of 5 stars 95 Reviews
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95 reviews from our community

    Trip type
Traveller rating
    28
    37
    19
    7
    4
Date Rating
Bunbury, Australia
Top Contributor
61 reviews 61 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
40 helpful votes 40 helpful votes
“Handy for business in this area”
3 of 5 stars Reviewed 30 May 2013

I've stayed a couple of times here over a space of a few years. Changed name but nothing much else. It's an ok place to stay if you have business in Chatswood. Do yourself a favour and see if you can't score an upgrade to an apartment over the standard hotel room. The standard rooms are spoilt by an amazingly... More

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Jessicah589, Manager at Mantra Chatswood, responded to this review
6 June 2013

Hello KpBunbury, Thank you for choosing Mantra Chatswood for your recent stay. At Mantra Chatswood we aim to exceed our guest expectations by Knowing What Matters to you. We are glad you enjoyed our complimentary upgrade to the One Bedroom Apartment. We appreciate your comments regarding our spacious rooms and centralized location for business. Thank you for choosing Mantra Chatswood... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Very pleasant stay!”
4 of 5 stars Reviewed 16 May 2013

Had a 2 bedroom apartment (interconnecting rooms) which was very clean, spacious and had modern furnishings. Full kitchen was great and a nice big fridge that was wonderful for our family. We were on the 5th floor and across the road from the train station which wasn't too bad but, we also seemed to be right on top of the... More

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Jessicah589, Manager at Mantra Chatswood, responded to this review
4 June 2013

Hello Jana H, Thank you for your positive feedback regarding the hotel location, room facilities as well as the services of our team. Whilst we have shared your positive comments with our team members, we strive to continuously improve our services and facilities. Looking forward to welcoming you back to Mantra Chatswood again. Regards, Jessica Ho Reservations Manager More

Here'n'there
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“Excellent service”
4 of 5 stars Reviewed 24 April 2013

I stayed overnight Sat-Sun and had a package deal for room plus bottle of wine plus 1pm checkout. It was the late checkout I was really after, because I was attending an afternoon party starting at 1.30pm on Sunday afternoon. I had a couple of requests when I booked the room online a few days before my visit, and the... More

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Jessicah589, Manager at Mantra Chatswood, responded to this review
4 June 2013

Hello Michael J, Thank you for sharing your positive feedback with the public. It was gratifying to read your comments about our spacious Studio room, the friendliness of our team and our centralized location. We have also taken note regarding your comments of our minibar variety and have passed this onto our Management to review other options for the future.... More

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Conference Facilities”
4 of 5 stars Reviewed 9 April 2013

Used the conference facilities here and were pleased. The conference manager is very good and nothing was a problem to accommodate. Really appreciated the box of supplies that they leave for the meeting facilitator. We also had a dinner in the conference room and the feedback from everyone was that the food was very good. Particularly enjoyed that the sides... More

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Jessicah589, Manager at Mantra Chatswood, responded to this review
4 June 2013

Hello Ozallens, Thank you for taking the time to provide feedback of your recent experience at Mantra Chatswood. Thank you for your positive feedback regarding our location & the friendliness of our staff. Whilst we have shared your positive comments with our team, we strive to continuously improve our services and facilities. We thank you for choosing Mantra Chatswood as... More

West Sussex
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“Great location, clean and welcoming”
5 of 5 stars Reviewed 7 April 2013

Recently stayed here for 5 nights in a 2 bedroom apartment. Accommodation was very spacious and spotlessly clean. Staff friendly and helpful - I see from other reviews we weren't the only ones to have some problems with the keycards when using the lifts, but overall a good experience in a very convenient location, just a couple of minutes to... More

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Jessicah589, Manager at Mantra Chatswood, responded to this review
4 June 2013

Hello CarefulCouple, Thank you for choosing Mantra Chatswood for your recent stay. We are thrilled to hear that you enjoyed your stay. We pride ourselves to embrace the Mantra spirit and we are glad to hear that our team members service was to your expectation. Looking forward to welcoming you back to our hotel in the future. Regards, Jessica Ho... More

Orange, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
“Good Value deal and great location”
3 of 5 stars Reviewed 18 March 2013

Got a last minute deal here as I had stayed at another Mantra. For $150 got a studio room for a weekend when the CBD was ridiculously expensive. Easy to get to CBD (about 15 minutes door to door), friendly staff and perfectly adequate room. Probably need to improve the swipe key system soon (too many failed cards and lift... More

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Jessicah589, Manager at Mantra Chatswood, responded to this review
20 March 2013

Dear OrangeRelocations, Thank you very much for choosing Mantra Chatswood and sharing your constructive comments on Trip Advisor. We are delighted to learn that you enjoyed the convenient location of our hotel, and our facilities were to your expectations. Your comment on our security key system, has been well acknowledged and address to the relevant departments to investigate further. Thank... More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“If you like a hot shower, stay somewhere else”
2 of 5 stars Reviewed 16 March 2013

I recently stayed at Mantra Chatwsood for business in the area for 3 nights. On the first morning I discovered that the hot water only ran warm and in very small amounts. I let the staff know, who were able to fix it for the second day, only for the problem to resurface again on the final morning. In addition... More

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See 2 more reviews by SAust for Chatswood
Jessicah589, Manager at Mantra Chatswood, responded to this review
20 March 2013

Dear Saust, Thank you for choosing Mantra Chatswood for your recent stay. Please accept our sincere apologies for the inconvenience caused during your stay regarding the hot water. This issue has been addressed the the head of our Engineering Department to investigate further. Rest assured that customer service is always our prime concern and we value your feedback to prevent... More

Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
“OK business hotel but terrible breakfast”
3 of 5 stars Reviewed 11 March 2013

Stayed here for business in March 2013 for 2 nights. Reception staff friendly and efficient, room was spacious with a desk so working was easy, plus a dining table, couch, kitchen and separate bedroom. Only complaint was the breakfast - $27 (from memory) and the eggs were awful, in fact all hot dishes were below average and there was not... More

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Jessicah589, Manager at Mantra Chatswood, responded to this review
20 March 2013

Hello Roundyau, Thank you for choosing Mantra Chatswood for your recent stay and posting your valuable comments regarding your stay. First of all, we would like to offer our profound apologies for the unpleasant experience you have encountered during breakfast. Your comments had been brought to the attention of all the department heads concerned, thank you for helping us to... More

Singapore
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
“Below expectation”
2 of 5 stars Reviewed 23 February 2013

For the first time decided to stay here, and it proved a bad choice in terms of location and overall service quality. Room service menu and quality of food was disappointing, absolutely tasteless food. Room cleanliness was lower than expectation, I found cockroaches in might, took photographs and reported to reception. All that they said, we will spray insecticide tomorrow.... More

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Jessicah589, Manager at Mantra Chatswood, responded to this review
26 February 2013

Hello RV70, Thank you for taking the time to provide feedback of your stay in December. Our apologies your stay did not meet your standards. Your comments have been passed onto our Management team to review. We do conduct regular pest inspections to maintain a high level of cleanliness at our property. If you would like to discuss further please... More

Melbourne, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Great location”
3 of 5 stars Reviewed 25 January 2013

Had a late booking so an apartment was the only thing available for a one night booking. The room is very very large, spacious, well appointed and maintained. Unfortunately had to leave early before trying the breakfast. Great location directly across from Chatswood station and the "food street" in front of the station which has a Korean BBQ, A Eurpoean... More

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Jessicah589, Manager at Mantra Chatswood, responded to this review
26 February 2013

Hello Kardy1, Thank you for taking the time to provide us with feedback. We are glad to hear you enjoyed your stay in our One Bedroom Apartment. Unfortunately we do sell out of our Studio hotel styled rooms before our One Bedroom Apartments. We look forward to welcoming you back to the hotel in the near future. Jessica Ho Reservations... More

 
 
Mantra Chatswood
Mantra Chatswood
4.0 of 5 stars 95 reviews
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Additional Information about Mantra Chatswood

Also Known As:
Mantra Chatswood Hotel
Mantra Chatswood Hotel Chatswood
Mantra Chatswood Sydney
Mantra Chatswood Hotel Sydney
Address: 10 Brown Street, Chatswood, Willoughby, New South Wales 2067, Australia
Region: Australia > New South Wales > Greater Sydney > Willoughby > Chatswood
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Chatswood
Price Range: $$
Hotel Class:4.5 star (4.5*)
Reservation Options:
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Mantra Chatswood
10 Brown Street
Chatswood, Willoughby, New South Wales 2067
Australia
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