Beautiful small hotel, right in the centre of the spa area of Karlovy Vary. The room which was huge and tastefully furnished had one of the best views I've ever had from an hotel room and even a balcony. The welcome though in limited english (fair enough for a town in the Czech republic whose vast majority of foreign visitors... More

This Hotel has great location, few steps to old wooden colonade and to the river or SPA. Many rooms has magnificent view on K.V. Receptionist are very helpfull. About parking which is problem in all historical center, they can help and arrange parking on the roof next building for 400 czk for 3 days which is good because on parking... More

finding the Heluan from the bus station, the back "hill" way with a minimal map, was rather frustating, particularly as it was a bit wet at the time. The front desk woman spoke German rather than English, so we spoke largely in French. Fortunately there was a lift, despite old building so I did not have to struggle up the... More

Good service, helped us through a small problem with the booking/documentation. Room was clean and big, right in the center of town. Nice big bathtub and comfy beds.