This hotel has a nice spa!! Swimming pool, whire pool, hot pool, many kinds of sauna. We visited with 3 years daughter so we enjoyed clean and desinged pools. Staff were also nice. They are smart and kind. The location was good. If you visit this hotel, you can enjoy walking along beautiful Kalrovy Vary streets. The room was enough... More

The food is nice nut a bit expensive. Japanese Miso soup was brilliant, a bit oversalted though. New Zealand lamb is average. Thin pasta with vegetable is nice.The wine service was intrusive.The wine waiter was struggling to sell us bottle of wine.Wines on list are expensive,starting from 120 Euros.We were annoyed by waiters relentless efforts to sell us bottle of... More

I've been several times in the past five years; coming all the way from Canada - why? Because it is worth it. I went back late August 2011 only five months after my last trip - and stayed two weeks this time. I came back feeling like a million dollars - and the staff were so friendly and accomodating. For... More

We were client of this hotel for four years. Our bad experience started from the first day we arrive. Room they gave us were more ridicules then nice, mums luggage were lost( they simply told us that it's were lost in the airport but they delivered it to other room) We find it with waisting our time and putting extra... More

The hotel and clinic staff have really pulled up their socks and were very attentive, friendly, and accomodating to any and all requests. The services and food offered were all as advertised, and the clinic and the procedures therein were all top notch.

On August 16, 2010, I arrived from Los Angeles at the Carlsbad Plaza Hotel in Karlovy Vary, Czech Republic for 10 days medical treatment. I have made a booking directly with the hotel, on their Web-site. My package included half-board and medical procedures, which were the main purpose of my visit to this hotel. Upon my arrival to the hotel,... More

I have been travelling to Karlovy Vary for the last 11 years, time in which I have had the chance to stay in a various number of hotels. For the last 3 years I have chosen Carlsbad as one of the favourite ones. Although some might not prefer the location as not being very near the water springs, the hotel... More

We spent five days at the Carlsbad plaza during this year's film festival, which is a great time to visit this buzzing spa town. The room was large and comfortable, if a bit spartan. The breakfasts, especially the freshly cooked omelettes, were good. There is a great spa and sauna complex, and links to a clinic next door. The location... More

New built Hotel, preferably occupied by Russians - and taht´s the way you will get treated there! Horrible service, underqualified staff (no English language skills), unfriendly staff, prices in comparison to service and amenities: far too high! 5 stars? Never - a long way to those! We spent our honeymoon here and were really disappointed. At least the city of... More