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All 673 Prague hotels

Hilton Prague Old Town

5.0 of 5
V Celnici 7 | Nove Mesto, Prague 110 00, Czech Republic
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Hilton Prague Old Town
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Ranked #77 of 673 hotels in Prague
Most recent review
5 of 5 stars Reviewed 16 June 2013
Zoe A Brighton, United Kingdom
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833 reviews from our community

Traveller rating
    416
    303
    75
    23
    16
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Families
124
 
Couples
349
 
Solo
54
 
Business
130
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Brighton, United Kingdom
Senior Contributor
22 reviews 22 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

Visited Prague with my boyfriend in January, what a fantastic holiday! The city is beautiful in the snow. Staff here are very helpful and polite. Breakfast buffet was unbelievable, fantastic hot and cold options. Room was nice but I'd say closer to UK 4star. Really quiet at night. The bed was huge and really comfortable. Theres great leisure facilities, little... More

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See 2 more reviews by Zoe A for Prague
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review
17 June 2013

Dear Sir/Madam, Thank you for sharing your nice feedback with fellow travelers, and giving us the chance to read about your experience. It was a pleasure to see that you liked our location and comfort of our guestrooms and our leisure facilities. I am also very pleased to hear our team made you feel comfortable and at ease and contributed... More

Calgary, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 14 June 2013 NEW

.Location was convenient with everything close enough to walk to. Check in / out was easy and painless. Internet was very slow a times is the only complaint. The staff where very friendly. I had a great experience at this hotel overall

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miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review
17 June 2013

Dear Sir/Madam, Thank you very much for a nice review that you posted on this traveller’s platform. I was glad to read that you enjoyed our central location and also our hotel facilities. We appreciate your comments on how our team handled your check in and check out and we all are proud that you had a great experience with... More

Melbourne, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

We stayed here mainly because we could book on a 20% off weekend special with Hilton. We had a standard king room on a non-smoking floor. The hotel was in a decent location, and we were able to walk most places. We arrived and left via the main train station, which was a fairly short walk even with suitcases. The... More

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miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review
17 June 2013

Dear Madam, Thank you for staying in Hilton Prague Old Town and sharing your feedback with us. I am very happy to learn that our facilities overall met your expectations. I would like to offer my sincere apologies for the disappointment regarding conditions of the hotel you have expressed. I would like to assure you that we do have a... More

Valencia
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

A modern hotel in the historic section of Prague. Very friendly to tourists. We stayed there as part of a tour and were treated great. The food was good and the service was great. Just a short walk to the historic district. Good place to go if you are sightseeing.

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miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review
17 June 2013

Dear Sir/Madam, Thank you very much for submitting this nice recommendation of Hilton Prague Old Town Hotel. I am certainly very happy to hear you were completely satisfied with our location and you found our Team friendly and our service great. Should the road bring you to Prague again, we will be happy to have you staying with us. Warm... More

UK
Top Contributor
54 reviews 54 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW via mobile

Stayed at the hotel for a Congress meeting and had a thoroughly enjoyable time. The hotel is undergoing refurbishment of some areas but the staff are trying very hard to minimise the inconvenience - delays in using the lift were addressed by staff escorting us to the service lift and showing us to our rooms! The rooms are large, well... More

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miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review
17 June 2013

Dear Sir/Madam, Thank you for choosing Hilton Prague Old Town for your stay in the Czech Republic. We were delighted to read you enjoyed your stay with us, our location, our guestrooms, and especially the service our team provided. We indeed appreciate your positive comments about our team being able to manage the inconvenience of delayed lifts. I thank you... More

Alkmaar, The Netherlands
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

Stayed here for 3 nights in a club room. Location, staff and room are what to expect from a Hilton. Staff from the lounge provided us good tips for restaurants in Prague and made the reservations. Thanks. Breakfast extended and nice.

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miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review
17 June 2013

Dear Sir/Madam, Allow me to thank you for staying with us and your kind review of our hotel. I was delighted to read, that our facilities met your expectations, you found our team helpful and you enjoyed our breakfast selection and quality. We look forward to welcoming you back in the near future. Warm greetings from the team at Hilton... More

Milwaukee, Wisconsin
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 12 June 2013 NEW

We received a last minute email (day before arrival) explaining that no rooms were available due to a conference and that we would be moved to their "other Hilton". The problem was the "other Hilton" is a cheaper hotel and there was no mention of the price differential. Yes, they did offer to "upgrade" us, but that was couched inside... More

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miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review
17 June 2013

Dear Sir / Madam, We appreciate you sharing your concerns with your reservation in Hilton Prague Old Town on this travellers’ platform. Thank you for intending to stay in one of our Hilton Prague hotels. Hilton Prague Old Town is a centrally located hotel, within a walking distance from the famous sites, while Hilton Prague enjoys prime location on the... More

Limerick, Ireland
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 June 2013

Great location near Old Town Prague, unfortunately we picked the wettest week end in a decade to visit this magnificent city and so spent the evenings at the hotel bar. The staff were very friendly and made our stay as pleasant as possible the rooms were spacious and very clean. We took advice from tripadvisor and decided to have breakfast... More

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miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review
11 June 2013

Dear Sir/Madam, Thank you very much for sharing your kind comments of the Hilton Prague Old Town Hotel. I am happy to learn you were completely satisfied with our location, comfort and cleanliness of your bedroom and helpfulness and friendliness of our team members. Should the road bring you to Prague again, we will be happy to have you staying... More

Budapest, Hungary
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 8 June 2013

The Hilton property is beautiful and rooms well appointed. Food and sleep quality excellent - the reason for a poor review? The night before checking out my room had been entered by someone who stole a considerable amount of cash and two items of clothing. It was my responsibility to secure the cash which I did not but how would... More

Was this review helpful? Yes 3
See 5 more reviews by Linda S for Prague
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review
11 June 2013

Dear guests, Thank you for sharing your comments regarding your recent stays in Hilton Prague Old Town. We are grateful for your positive feedback related to the condition of the hotel, our guestrooms as well as food and beverage offerings which you have shared with the fellow travellers on this platform. We are also pleased to note that you have... More

Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 8 June 2013

OK don't expect any excessive charm but for the price you have a good location, sound proof and comfortable rooms, very good service and an excellent breakfast. In fact there are no negative points (One elevator was under repair so we had to wait a while). This makes it a good landing place for discovering Prague and having a good... More

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miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review
11 June 2013

Dear Sir/Madam, Allow me to thank you for staying with us and your positive review of our hotel. I was delighted to read, that our facilities met your expectations, you found our rooms comfortable, our service efficient, our breakfast excellent and you enjoyed our prime central location. In regards to the elevators, I have to confirm, that we currently renovate... More

 
 
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Additional Information about Hilton Prague Old Town

Also Known As:
Hilton Prague Old Town Hotel
Hilton Prague Old Town Hotel Prague
Hilton International Prague
Hilton Prague
Prague Hilton
Address: V Celnici 7 | Nove Mesto, Prague 110 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Business Hotels in Prague
#49 Family Hotels in Prague
#63 Luxury Hotels in Prague
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located in the in the centre of Prague’s most desirable attractions. Its proximity to the oldest parts of the city offers guests the option to fully explore the surrounding area including Old Town Square, Wenceslas Square and Charles Bridge. The hotel has over three hundred well-appointed guest rooms offering high quality accommodations and contemporary interior design, including non-smoking and accessible rooms. All rooms have been carefully refurbished to offer state of the art facilities with contemporary styling and sumptuous furnishings. Prague’s stylish dining spot, Zinc Restaurant features modern European cuisine with Asian flavours is recommended by the Michelin and Gault Millau guides. In its art deco inspired interior, Zinc lounge & bar seats over 70 people. Zinc lounge & bar serves specialty coffees, snacks with Asian flavours and tempting selection of cocktails. The new Prague meetings & events facilities form a great location for a successful business or leisure event in Prague Facilities include twelve meeting rooms as well as the Dvorak Ballroom, which can host up to 340 people. Other facilities include free access to Health & Fitness Center for hotel guests, 24 – hour Room Service, high-speed internet access, with a choice of a wired or wireless connection (Fee applies), underground parking (Fee applies), laundry services, business center, concierge and limousine services. ... more   less 
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