After making a mistake on my reservation, I was told by customer service that I could modify/upgrade my reservation without incurring a cancellation fee and THEY LIED. This hotel robbed me of $400 dollars. I was an honest human being/customer, and they could care less, its all about the money! Prague is full of scammers and they are the best... More

The hotel is two stops away from Musium closest station to the old city. The gardens are walking distance. Decent size rooms and good breakfast spread. Recommend don't use hotel cabs as they are 3/4 times more expensive than regular street taxis. We were shocked at the overnight parking charges at 500 CK.

stay recently in this hotel for business and I can say it's nice place in Praha. the room are nice and large. the hotel have been rebuilt bathroom is nice and well equiped. the staff is very friendly and eager to help. the breakfast has a large choice. I ate dinner there and it was also a nice surprise you... More

Experience with this hotel is very average overall, but comparing to other Holiday Inn hotels where I usually stay is under-average. Room wasn't fully cleaned (spider nets) and overall service is not impressive. Staff are mostly not motivated and you don't see many smiles. Apart from the front desk lady that checked me in I haven't seen a friendly face.... More

for this price there are plenty of better choices in Prague. the rooms are ok, they are clean, nothing special about them. the staff is friendly and helpful, but the processes are not. if your rate doesn't include breakfast you can't check out and have the breakfast before you leave - if you want to have it on one bill.... More

We had a business meeting of 60+ people in January, the staff was helpful, the food served at lunches was delicious and on time. The location close to the subway station is very convenient. Free wifi.

So I spent 3 nights in this hotel as part of a quick city/photo break in March. The trip was booked using Priority Club Reward points and I chose this over other IHG hotels in Prague because the amount of points needed was less but the reviews suggested that transport to the centre was not a problem I arrived clearly... More

This hotel is convenient if you have a convention or business at the Congress Center. However, it is a 10 minute taxi ride to downtown. The rooms are actually decent and clean - but they could do with some modernization (for example they could use a flat screen TV). The weakness is the lobby and restaurant - a very sterile... More

Pretty low rated experience. I even had a suite. Well... That means 2 rooms with a connecting door. So i now had 2 tiny bathrooms ... What good is that. Tv seems like 20 year old CRT ... No flat tv here. One in the second room was not working had to be replaced. Had dinner ... Pretty rude waiter... More