As reported earlier by other guests, also in our case the hotel was overbooked. We were send to another hotel (half the price) without any refund. We met 2 other couples in this hotel with the same experience. We found out there was a big conference around the corner and well paying business customers occupying our room. I'm convinced this... More

We booked our 2 bedroom suite for 2 people back in March for a July stay. We arrived at 9:30pm only to find that we had been given a triple room with a fold-out bed. When we questioned them, they said that the suite was full and they may be able to move us to the suite the next day.... More

booked directly with the hotel and managed a suite at the same price as a room (cheap). Since you do not need a car in Prague, we arranged a spot in their garage beforehand. The hotel appears to be far away from the city, but a 1 minute walk will get you to the metro and a 10 minute ride... More

I booked this hotel from September last year. We arrived at about 3pm and we were surprised to find out that there were no rooms for us ( 2 rooms for 4 people). They excused by saying that no one gave them our booking(we made it through EXPEDIA) and there was a solution for us: another 4star hotel, not far... More

We had booked room for ten people. When we arrived the was no room for us at all! Even we had called the day before! After a long time they fixed us rooms at another hotel in Prague, but they messed it up by saying to the Uno hotel that we didn't need all the rooms through the weekend. They... More

We arrived at 12.30pm on the 3rd April. We went to reception to check in and were asked to come back at 2.00pm. We told the receptionist we would wait in the bar/restaurant. We went back to reception at 2.20pm and watched while a couple who had just arrived checked in for two nights. I then asked if we could... More

It's not right in the centre of Prague but it is a short walk from the kobylisy Metro Station, Turn right out of the station and about 100 meters down the road..in all its about 5 stops to Muzeum which is right in the centre, the metro is easy to travel around and so cheap we bought the day tickets... More

The hotel, the rooms and the food are very good. I would I had hotels like these more. The people speak English and they are very kindly. More

Everything was good. I felt like home there. Not in the center but close to underground. More