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Hotel General

5.0 of 5
Svornosti 1143 / 10 | Smichov, Prague 150 00, Czech Republic (Praha 5)
Hotel amenities
Hotel General
Ranked #4 of 673 hotels in Prague
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576 reviews from our community

Traveller rating
    524
    44
    6
    0
    2
See reviews for
Families
66
 
Couples
359
 
Solo
22
 
Business
24
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Prague, Czech Republic
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

Lovely hotel, fantastic service. All the staff were lovely, and so helpful. By the time we were dropped off by the hotel car we had had a history lesson and a verbal tour of many of the highlights of Prague. A free drink on arrival and information and maps given and talked through. Breakfast was a wonderful treat - try... More

Was this review helpful? Yes 1
Vienna, Virginia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

We spent three nights at the General in mid-May (10 - 12). I can't say enough wonderful things about the hotel and the staff there! Our room was beautiful, on the fifth floor with a nice bathroom. The staff surprised us with towel animals and flowers on our last night :) The breakfast was absolutely wonderful!! The staff are very... More

Was this review helpful? Yes
England
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

After lots of research on Trip Advisor, we decided to go with this hotel for our 3 night stay in Prague. Although the hotel a little further out of the city centre, it's definitely worth the walk/subway ride into the main tourist areas! The hotel is in an area called Andel which has a subway station about 5 minutes away... More

Was this review helpful? Yes 2
RingaileR, Director of Sales at Hotel General, responded to this review
20 May 2013

Dear gc_164, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for sharing your impressions on TripAdvisor. It gives us a great joy to know that we were able to meet your expectations towards our hotel and the services and you have truly enjoyed your stay with us. We thank... More

Calgary, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

We selected the Hotel General based on Trip Advisor Reviews and we were not disappointed. The reception and registration process was the best I have ever experienced. It was relaxed and friendly and the staff took the time time to really orient us to the city and the experiences it offers. She then lined us up with a walking tour... More

Was this review helpful? Yes 4
See 3 more reviews by Steve A for Prague
RingaileR, Director of Sales at Hotel General, responded to this review
20 May 2013

Dear Steve A, On the behalf of the hotel General team I would like to thank you for choosing our hotel for your stay and for posting such positive review on TripAdvisor. It gives us a great joy to know that we were able to meet all you expectations towards our hotel and you have truly enjoyed your stay with... More

New York, New York, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

This is a hotel with first class service. From a welcome introduction and wine to prompt service for everything, this hotel makes you feel welcome. It is in a neighborhood outside of the tumult of the old town, but quick and easy public transport or taxi is available. Breakfast is included in the rate whether you take it in your... More

Was this review helpful? Yes 3
See 2 more reviews by James R for Prague
RingaileR, Director of Sales at Hotel General, responded to this review
20 May 2013

Dear James R, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for posting such warm and good evaluation of our services and personnel. We thank you for your post on TripAdvisor and hope to see you again at the General any time soon. With warm regards from Prague Ringaile... More

Vancouver, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 May 2013

Booked this hotel for three nights because of Trip Advisor reviews and it really exceeded our expectations. Staff are so welcoming and helpful and the service could not have been better. The room was unique due to the hotel theme and very comfortable and breakfast was excellent. We also enjoyed dinner one night in the restaurant, which was very good... More

Was this review helpful? Yes 2
RingaileR, Director of Sales at Hotel General, responded to this review
15 May 2013

Dear heather-elaine, On the behalf of the hotel team I would like to thank you for choosing hotel General and for posting your review and impressions on TripAdvisor. It gives us a great joy to know that we were able to meet all your expectations towards the quality and the services of the hotel and you have enjoyed your stay... More

Montreal, Canada
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 9 May 2013

This small hotel is not located in a touristy section of town. In fact, the surrounding area cannot be described as beautiful, but it is very safe and ideally located if you consider visiting Prague using its public transportation system. You can ride the subways and tramways to just about every place in town. If you buy a three day... More

Was this review helpful? Yes 2
See 2 more reviews by Nicolas G for Prague
RingaileR, Director of Sales at Hotel General, responded to this review
15 May 2013

Dear Nicolas G, On the behalf of the hotel General team I would like to thank you for choosing our hotel for your stay and for sharing your impressions with the other travelers. It gives us a great joy to know that you have enjoyed your stay with us and we do hope that you will not hesitate to visit... More

Dundee UK
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 May 2013

Having just returned from Prague we spent 5 days at the Hotel General where the service was second to none...We were treated like royalty from the moment we arrived until our departure and nothing was too much bother for them....Breakfast was delicious and beautifully set out....I would definitely return to this hotel on our next visit to Prague..

Was this review helpful? Yes 1
RingaileR, Director of Sales at Hotel General, responded to this review
14 May 2013

Dear Rufflets, On the behalf of the hotel team I would like to thank you for choosing hotel General and for posting your review on TripAdvisor. It gives us a great joy to see that you have enjoyed your stay with us and we hope that you won't hesitate to visit us again on your next trip to Prague. With... More

Calgary
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

The room was elegant ( with free slippers and robe ! ), all staff is amazing, Vicky was very nice and helpful, night porter and doorman were also very good. The breakfast was excellent , Will recommend this hotel to my friends. N from Cana

Was this review helpful? Yes 1
RingaileR, Director of Sales at Hotel General, responded to this review
14 May 2013

Dear NatalyaCalgary, On the behalf of the hotel General team I would like to thank you for staying with us and for sharing your impressions with the other travelers. With warm regards Ringaile Radojevic More

Manchester, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 8 May 2013

The Hotel General is indeed "Grand". On arrival the smiling Doorman took our luggage and Dasha checked us in with the minimum of fuss. She then sat us down in reception and with a welcome beer for me, and a cuppa for my very better half, proceeded to mark on a city map where all the important sites were and... More

Was this review helpful? Yes 2
See 2 more reviews by Relionme for Prague
RingaileR, Director of Sales at Hotel General, responded to this review
14 May 2013

Dear Relionme, On the behalf of the hotel General team I would like to thank you for choosing our hotel and for posting your impressions on TripAdvisor. It gives us a great joy to see that you have enjoyed your stay with us and would not hesitate to recommend us to the others. Such evaluation and warm review are the... More

 
 
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Additional Information about Hotel General

Also Known As:
General Hotel Prague
Address: Svornosti 1143 / 10 | Smichov, Prague 150 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 5
Amenities:
Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotels in Prague
#6 Romantic Hotels in Prague
#9 Family Hotels in Prague
#13 Business Hotels in Prague
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more   less 
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