The Benefis is an extremely comfortable hotel with spacious rooms which are spotlessly clean. Staff are very friendly and nothing is too much trouble for them. The price included breakfast which compromised a wide selection of foods - all beautifully fresh and well presented. Overall a great experience and excellent value for money. We would certainly stay there again.

This hotel is a real find...15-20 minutes saunter to the main square, close the the Wawel but far enough away from the centre to be quiet at night. The hotel is spotlessly clean, the rooms were big with lounge and modern bathroom and decor and very reasonably priced. We had breakfast included in the trip which was excellent, beautifully presented... More

Recently returned from staying at the Benefis hotel for 3nts. Couldn't fault the hotel staff and amenities. Don't be put off from the outside as once you go inside this is more like a 4* hotel than a 3*. Had an upgrade to a suite due to a birthday celebration, room was faultless, seperate living area from bedroom. Restaurant/Bar in... More

An excellent 3 star hotel situated 20mins walk south-west from the main square. I stayed in room 44 which was spacious, clean and comfortable with not only a decent shower (no bath) but also had a nice view of the castle. The distance from the main square is the only slight disadvantage but this really is a city that is... More

This is a difficult review to write because some things about this hotel were excellent. After a long delay at the airport we arrived in the middle of the night. The hotel was easy for the cab driver to find and we were so happy that there was someone at the desk to greet us! We were quickly given our... More

We stayed three nights B/B and found the hotel very restful. A little way out of the main square but near Werwel castle which was lovely. The staff were very helpful and nothing was too much trouble. Edyta was fantastic and made our stay extra special. The only thing we would of liked was tea and coffee facilities in the... More

Just got back last night from 4 day /3night stay from Krakow Poland, We stayed at the wonderful Hotel Benefis which we could not fault at all.From the minute we arrived we were greeted with a more than efficient receptionist.Breakfast was delightful , lots of choice to suit all nationalities. Rooms were unbelievably spacious and quiet, the shower was fantastic.... More

Having taken a short break in Krakow, we stayed at the Hotel Benefis for four nights (two rooms for 4 people) and we were not disappointed. The hotel is small, very clean, the service was great. The rooms were well appointed, a lot larger than expected with separate sofa/living area, although we did only have tea and coffee facilities in... More

Booked a 4 night stay 25-29th march 2013,i had read the reviews so was quietly confident hotel was going to be ok, i was not disappointed. hotel is rated a 3 star which i can not understand based on my room and stay,i had booked a superior room which was good, a newly refurbished bathroom/toilet,a seperate sitting area with flat... More