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Holiday Inn Express Krakow

3.0 of 5
Ul Opolska 12, Krakow 31-323, Poland
Hotel amenities
Holiday Inn Express Krakow
Ranked #112 of 233 hotels in Krakow
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122 reviews from our community

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Date Rating
Warsaw, Poland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 19 April 2013

Hotel is situated at the suburbs far away from a downtown but it is really nice inside and had got nice sort of food. Conference rooms are a little small but for my group was ok. I was here just one night but stay was good. That is not InterContinental but the quaity was ok

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IHGCare, Guest Relations Manager at Holiday Inn Express Krakow, responded to this review
14 May 2013

Dear Shcott, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More

wroclaw
Top Contributor
55 reviews 55 reviews
28 hotel reviews
Reviews in 37 cities Reviews in 37 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 10 February 2013

Hotel is located outside of city centre but close to highway. Very good connection by No 130 bus to city center (15min), so you can stay here for small money with good comfort like for such class hotel and use bus for going to the city. You can eat, drink and came by bus safely back. I'm using this hotel... More

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Chicago, Illinois
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 19 January 2013

I wish I can give this place a perfect 5 out of 5. Everything was great for this type of hotel (mid-class limited service - although they do have a restaurant which is unusual for holiday inn express in the states). The rooms were comfy, modern and clean. The front dest staff was very gracious and helpful. I had some... More

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See 5 more reviews by MarcinoG for Krakow
Crossgates, United Kingdom
Top Contributor
68 reviews 68 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 January 2013

Went with work as cabin crew,took a flight of students to auswitch,we had the whole day in krakow and some of us went to sight see and i went shopping and to visit the old town with my colleague and friend,the old town was spectacular and the buildings and the centre was very lovely,shopping centre are huge and plenty good... More

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1 review
1 of 5 stars Reviewed 30 December 2012 via mobile

Being my first time in krakow I was completely disgusted by the service I received at this hotel. I was treated like crap from the moment I arrived. It was 9:30 am and after asking where a restaurant was my friend and I were pointed towards the dining area behind us. We sat down and were not served so we... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Krakow, responded to this review
22 January 2013

Dear Blynn2012, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry you received service which was unacceptable. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great... More

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1 of 5 stars Reviewed 16 November 2012 via mobile

Got a cancelled flight today because of heavy fog, then was sent to this place,should not have complained too much, but just ordered a beer the bar and the bar guy is incredibly rude and dismissive ,worst staff ever i met in any of the hotels,restaurants or bars.he ruined the everything.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Krakow, responded to this review
1 December 2012

Dear Tony W, Thank you for taking the time to write a review about your recent stay. Please allow me to apologize for the unacceptable service you encountered at our bar during your visit and any inconvenience you may have experienced. Your feedback is of great importance to us and allows us to monitor and improve our service continually. Rest... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 October 2012

This holiday inn is in the hear of a car park and has no innate charm. However it is clean, cheap and close to the airport by taxi. Most importantly there is a regular route 130 bus into the historic city with very cheap fares (3.20Zl) which is only a five minute walk from the hotel. Furthermore, the breakfast is... More

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Brixham
Top Contributor
58 reviews 58 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 24 October 2012

We stayed here for three nights of hell. This hotel takes in large groups of young students who ran riot every night, shouting and racing up and down the corridors until the early hours of the morning. Evening meals and breakfast were both fairly good. In the evenings the small restaurant area was quickly filled and some people had to... More

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See 2 more reviews by BrixhamJeanjeannie for Krakow
Tel Aviv, Israel
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 19 October 2012

Very nice rooms - clean, beautiful and a very good bathroom. The breakfast was very nice too. The WiFi was the main problem, very very slow WiFi, almost impossible to connect to the hotels network. The hotel is located outside of Krakow so you need a car or taxi to get to the city center.

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See 2 more reviews by liorv3 for Krakow
San Diego, California
Top Contributor
114 reviews 114 reviews
103 hotel reviews
Reviews in 83 cities Reviews in 83 cities
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed 16 October 2012

This is the 3rd time I've stayed at this HIE property. I don't remember having such a hard time using internet previous 2 stays. They have groups of young people that come to visit Auschwitz and stay here. Front desk said that all the kids were the reason. I couldn't even get on at 1 or 2 in the morning... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Krakow, responded to this review
30 October 2012

Dear ILoveIsrl, Thank you for being a Priority Club Platinum Rewards member and taking the time to write us a review. I am disappointed to read about your experience regarding your recent stay with us. I want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. Please accept my... More

 
 
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Additional Information about Holiday Inn Express Krakow

Also Known As:
Holiday Inn Express Krakow Hotel Krakow
Holiday Inn Express Krakow Hotel
Holiday Inn Krakow
Krakow Holiday Inn Express
Krakow Holiday Inn
Express Holiday Inn Krakow
Address: Ul Opolska 12, Krakow 31-323, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Free Breakfast Pets Allowed Restaurant Wheelchair access
Hotel Style:
Ranked #112 of 233 hotels in Krakow
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Are you planning flight to Krakow? Just book and stay Smart at the Express by Holiday Inn Krakow Hotel best value in reasonable costs.Cheap shuttle service /1 / to the city centre.Our hotel with outstanding hospitality service is conveniently located only a few minutes driving distance from the Main Market Square and the Old Town of the Royal City Krakow. It is also easily accessible from Balice International Airport, routes from Warsaw, and the A4 motorway Katowice -Wroclaw - Berlin. Hotel is the perfect place to start discovering Krakow and surroundings as Auschwitz Birkenau Memorial Museum and Wieliczka Salt Mine tours available at reception. Golf fans will enjoy world-class golfing at the nearby Golf Krakow Valley.The hotel welcomes guests to 182 modern, brightly decorated, air-conditioned double rooms, including rooms for disabled persons, rooms for non-smokers only, twin type of rooms, double rooms (with an extension sofa), as well as connected rooms.The hotel s standards include, among others: complimentary buffet breakfast,, coffee and tea makers, wireless Internet access /free of charge/, six conference rooms - for up to 200 persons, a lobby bar, a restaurant serving Polish and international cuisines, vending machines, a souvenir shop and a car park for 120 cars and 5 coaches. ... more   less 
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Holiday Inn Express Krakow
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