stayed there for a night, thank God it wasn't longer. The price was certainly competitive but in future I'm more than happy to fork out the extra to stay somewhere better. in brief: - heating not working properly. According to the staff, it's a problem with some rooms. With temperatures hovering around -18 it was also a problem for me.... More

We booked via octopus and got three nights for £75. A total bargain! Its attached to, but a separate business from, the manzana restaurant and bar. The rooms are clean, modern decor and warm.....just as well because it was minus 15 when we were there! Tv has bbc news 24 and a music channel. Free tea, coffee and toiletries. Comfy... More

We just stayed for two nights at the end of january at Spatz. Our room was clean, spacious and pleasant. We had no issues with disturbance and had two excellent nights sleep. The staff were really helpful - it was the start of a cold spell (-15 degrees or so) and we were provided with a heater to keep the... More

Just got back from Krakow on Monday, after a 3 day trip with my boyfriend.. The hotel was lovely and the rooms were very spacious, clean and modern.. The hotel bar was lovely and the staff were very friendly. We ate breakfast once in the hotel, which i wouldn't recommend as it wasn't very nice. Our room wasn't ready when... More

This hotel could not have been any better! When you read reviews and look at pictures you always set expectations a little lower, stops disappointment! This hotel was exactly as described;great location, excellent staff, lovely room and fantastic restaurant/bar below. When we arrived it was around midday and without having to ask they let us check in to our room... More

We stayed here for 1 night only. Staff is friendly and helpful. Room is small but clean. I don't like the shower and the shower head was not working good. It had some leakage. Wifi in room did not work too. Hotel restaurant, Manzana, is good. We had breakfast there. And we can use wifi at the restaurant. More

Hotel was in a great location. Staff were really helpful and friendly. Restaurant was fantastic. Room was spacious, clean, modern and well-equipped. We also had a street view and contrary to most reviews we didn't find it noisy at all. This hotel was fantastic value for money and definitely was one of the things that made our trip to Kraków. More

We stayed at this hotel for 4 nights and overall would recommend it. The hotel is modern,clean,comfortable and warm and is very well located to walk to see all Krakow. The staff are very polite and helpful. Our only negative is a personal rather than a general one. We booked a triple room with 3 single beds but the third... More

Had a wonderful time on a city break in Krakow, Poland. The Spatz hotel was excellent.It was clean, cosy and the staff very friendly. Just a ten minute walk to the market square. As we were in Krakow, the Hotel arranged our day trip to the Auschwitz camps. (Very sad, but well worth the visit) We were recommended a Restaurant... More