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All 44 Zakopane hotels »

Mercure Kasprowy Zakopane

3.0 of 5
Szymaszkowa St. bn, Zakopane 34-500, Poland
Hotel amenities
Ranked #3 of 44 hotels in Zakopane
4.5 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    16
    21
    7
    1
    1
Date Rating
Iwan89
Gdynia, Poland
Top Contributor
163 reviews
23 helpful votes
4 of 5 stars Reviewed 12 February 2012

Very nice, well equipped hotel with Kasprowy. Hotel Network so it requires a high standard osbslugi in each of the hotels in its network. Here also are not disappointed, very nice staff and witnessed as tourists from abroad thanked use for a pleasant stay. I also thank you and will definitely come back to Zakopane. More

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Posted by an Accorhotels.com traveller
London, United Kingdom
1 review
4 of 5 stars Reviewed 9 February 2012

It is an old hotel but, although we visited Zakopane many times before, we stayed in Kasprowy for the first time. It is very nice, clean and in a perfect location, with the beautiful views. Unfortunately the big, lovely pool turned out to be very dangerous. There is a metal pipe hidden under the surface of the water, which separates... More

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Posted by an Accorhotels.com traveller
4 of 5 stars Reviewed 1 February 2012

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Campagno Philippe, General Manager at Mercure Kasprowy Zakopane, responded to this review
3 February 2012

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davidmckee3
Carrickfergus, United Kingdom
Reviewer
3 reviews
8 helpful votes
5 of 5 stars Reviewed 17 January 2012

we stayed in hotel over new year 2012 clean rooms with fantastic view of mountains hotel sits on the side of ski slope you can ski down to ski area straight from door we are going back next year for ski More

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Campagno Philippe, General Manager at Mercure Kasprowy Zakopane, responded to this review
3 February 2012

Dear Sir, Thank you for taking the time to write us about your experience at Mercure Kasprowy. It is true that the hotel have fantastic mountain view and very good ski facilities. At Mercure, we strive to provide a superior service experience for every customer. therefore your feedback is very important to us. Please rest assured that I will share... More

Maya W
Cannock, England, United Kingdom
2 reviews
1 helpful vote
5 of 5 stars Reviewed 14 January 2012

We have been visiting this hotel every winter and we are now going there again in February. I am Polish, married to an English guy and did not have to spend ages to make him agree to go there. We used to go to Chamonix in France before and apart from spending a fortune there on everything, and I mean... More

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Campagno Philippe, General Manager at Mercure Kasprowy Zakopane, responded to this review
3 February 2012

Dear Madame, We very much appreciate your comments regarding your stay at the Mercure Kasprowy. It is a pleasure to receive positive feedback. I do hope that you enjoy your skiing experience in Zakopane as our hotel. Please rest assured that I will share your comment with our team. Thank you again for sharing your experience, and we do hope... More

Marta E
Posted by an Accorhotels.com traveller
Warsaw, Poland
Reviewer
4 reviews
3 helpful votes
5 of 5 stars Reviewed 1 January 2012

Usually I give a review with pros and cons, this hotel has NO CONS, well, maybe only that it's a tad expensive and there is NO JACUZZI! Came as a shock to us. Other than that I would describe the hotel as old-fashioned class. You don't have a plasma TV in your room, BUT you have the following: - A... More

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Campagno Philippe, General Manager at Mercure Kasprowy Zakopane, responded to this review
3 February 2012

Dear Madame, Thank you very to be with us for the New Year and for sharing your comment regarding this stay. Please, let me use this opportunity to wish you and your family all the best for the 2012 year. I will share your comments with our team. Your feedback is very important to us in order to permently improve... More

Chic_7
Cambridge, UK
Contributor
11 reviews
9 helpful votes
4 of 5 stars Reviewed 13 September 2011
4
people found this review helpful

We stayed for about ten days in August. Overall we liked the hotel with its friendly and helpful staff. Facilities are good for families with two swimming pools and games room. Our room had magnificent views over the mountains (well worth the extra) and breakfasts were the most comprehensive I have ever experienced - truly magnificent! The only negative aspects... More

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Campagno Philippe, General Manager at Mercure Kasprowy Zakopane, responded to this review
3 February 2012

Dear Sir, Madame, We very much appreciate your comments regarding your stay at the Mercure Kasprowy. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and it is our hope that you will give us... More

jsscuba
Posted by an Accorhotels.com traveller
Milford, Connecticut
2 reviews
2 helpful votes
4 of 5 stars Reviewed 23 August 2011
2
people found this review helpful

Very clean hotel with a view to die for! Rooms are a little small but the view of the mountains and village are priceless. The food in the restaurant is very good and the service is efficient and professional. We have stayed at this hotel a number of times over the years and ihave always enjoyed our experience. We will... More

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Campagno Philippe, General Manager at Mercure Kasprowy Zakopane, responded to this review
3 February 2012

Dear Sir, Madame, Thank you for taking the time to share your experience with us. I will share your comments with our team. It will be a pleasure for them to receive a positive feed back, and will serve as an encouragement to them. Thank you again for your comments, and we hope your next visit will be as pleasant... More

mikej007
Krakow, Poland
Senior Contributor
42 reviews
15 helpful votes
4 of 5 stars Reviewed 16 March 2011
1
person found this review helpful

Is was there in January with my girlfriend. We're skiers, so for us this hotel was great. It is located on the south slope of Gubalowka, near really good, modern ski lift (1400 meters long) with beautiful mountain view, which I love especially. It's great that you can just take your skis and go skiing. But it also has some... More

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Campagno Philippe, General Manager at Mercure Kasprowy Zakopane, responded to this review
7 April 2011

Dear Sir, Madame, I would like to thank you for your comment regarding your stay at the Mercure Kasprowy Hotel. I very much appreciate it and it is always a pleasure for the Kasprowy team to receive positive feedback. I am convince that your comment will serve as an motivation to all our staff as we permently strive to improve... More

DGRIBBO
SWINDON
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 1 March 2011
1
person found this review helpful

Stayed here for a week for a ski trip with my wife and 10 yr old son , Couldn't have been a better location . Hotel facilities were excellent for the price, the hotel has it's own ski rental and locker room , just a few metres from the slopes and ski straight back to the hotel afterwards. Great views... More

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Campagno Philippe, General Manager at Mercure Kasprowy Zakopane, responded to this review
9 March 2011

Dear Madam,Sir, I did very much appreciate your comments about your stay in Zakopane at Mercure Kasprowy. I will present your comment, to my team, during our next meeting. Your feedback will be an encouragement to all of us to continue to improve our quality of product and services. Thank you very much for sharing your experience and we hope... More

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Mercure Kasprowy Zakopane Also Known As

  • Accor Kasprowy Zakopane
Address: Szymaszkowa St. bn, Zakopane 34-500, Poland

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