After staying in many Warsaw 4- and 5-star hotels, I always seemed to fall back on the Grand. The hotel is simply superbly managed and has well-motivated staff that are friendly and go the extra mile. From the breakfast crew, to the bar staff to check-in receptionists, the hotel is all around a very pleasant stay that I can only... More

Stayed 3 nites there during a WE. Conviniently located. Check in / Check out were ok. Room was great: Clean, very large, modern design, complimentary water every day. Good bedding with a true king size duvet (and not these 2 pieces - impossible to tuck in - you can find in many hotels in the eastern/nordics countries for which you... More

This is a modern business hotel about 15 minutes walk from the central train station. It's a large property so service was not as personal as a b&b, but on par with a hotel of this size. It's well decorated and nicely maintained. Didn't stay long but our impression was good, especially for the price. More

Staff friendly, professional staff, comfortable environment to relax after sightseeing or business meetings, the room in spite of an extra bed for children big and comfortable, excellent usytuaownie, ease of travel, in weekand no problem with parking your car More

Price – 173 PLN a night; double (special offer) Cleanliness - excellent. Quietness - excellent. Comfort - excellent. Location - excellent; sort of a centre of gravity for all the sights. Friendliness - excellent. Classiness - excellent. Room included – sitting area, flatscreen tv; fridge; coffee making; shower. Facilities included – fitness room. Stayed at three Mercure hotels in Poland... More

The hotel itself was great, clean, new, amazing rooms. The only downside was that it was too far from the city centre for us. Took like 25 minutes to walk, and although it is a nice walk, it's just too far. If you are in town for business this is a great place to stay, or if you don't mind... More

The hotel was totally renovated few years ago. It is on Krucza street in the oart near 3 crosses square and Zurawia street ( many excellent restaurants). The hotel interior is modern while the fasade is reminding the comunism buildings ( do not aware it ws renovated). So entering it can be big suprise. The customer service was ok. The... More

I got a really good price via internet on the upgraded room - it was spacy, very clean, great bed and good views. Breakfast was nice. If I had paid the walk-in rate on the room I probably wouldn't have been so happy cause it's really high, but with a good deal via internet booking - four stars are in... More

The staff was very nice until we made the booking, afterwards they didn‘t reply to the mails, and we were not offered room upgrade although before booking they let us believe we would. It was totally incomprehensible how a 4 star French chain hotel can afford to ignore client mails. Some of the receptionists demonstrated the same attitude – unfriendly,... More