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Traveller (3254)
Room & Suite (1048)
Dining (220)

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About

#20 of 156 hotels in Warsaw
Location
Cleanliness
Service
Value
The five-star InterContinental Warsaw is an impressive addition to the ever-expanding skyline. Located in the financial district opposite the Palace of Culture and Science, the hotel is a short distance from the main railway station, charming Old Town and the Warsaw Philharmonic. Well worth a visit are the Frederic Chopin Museum and Lazienki Park.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Wifi
Paid wifi
Hot bath
Rooftop pool
Pool with view
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Laptop safe
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
City View
Business
Languages Spoken
English, Russian, German, Polish
Hotel links
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Location

ul Emilii Plater 49, Warsaw 00-125 Poland
Name/address in local language
InterContinental Warsaw
4.5
4.5 of 5 bubbles3,764 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Located in a prime spot within proximity to transport and shopping, the InterContinental Warsaw is celebrated for its grand atmosphere and spacious rooms that boast modern amenities and panoramic views, especially the coveted corner rooms on higher floors. While the hotel's cleanliness and amenities, including a lavish breakfast and rooftop pool, receive high marks, some guests have called out the value proposition, pointing to overpriced features and instances of subpar service. Despite this, the hotel remains a popular choice, with many enjoying its overall offerings and location.
Location
Central
Atmosphere
Grand
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Lavish
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3,764Reviews53Q+A100Room tips
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angelinapink wrote a review Feb 2024
Nottingham, United Kingdom286 contributions156 helpful votes
A beautiful hotel in a very central location in Warsaw. We were given a room on the 22nd floor, and it was very quiet with amazing views of the Cultural centre building. The room was immaculate with crisp white linen, as always at IHG hotels. All the staff were excellent and really made our stay so special. I would highly recommend this hotel and would certainly stay here again.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zuzanna Pawlowska, Guest Services / Front Office at InterContinental Warsaw
Responded 3 weeks ago
Dear Guest, thank you very much for taking the time to share positive feedback after your recent stay at InterContinental Warsaw. We are glad that you were more than satisfied with the visit and that you truly enjoyed your room with breathtaking view on Warsaw. It is delightful to hear that we managed to provide you with comfort and impeccable service. We strive to deliver top-notch treatment to our Guests in order to make their stays memorable, therefore we are glad that we succeeded this time. We cannot wait to see you again at our hotel to exceed your expectations once more. With regards, Zuzanna Pawlowska, Guest Relations Agent InterContinental Warsaw
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ryanb2300 wrote a review Jun 2023
Charleville, Ireland112 contributions47 helpful votes
Hotel's Favourite
This hotel did not disappoint. was allowed to check in an hour before normal times and was escorted to my room on 27th floor, the room size was much bigger than expected and was spotlessly clean, bathroom was gigantic and had everything I needed, Staff were very friendly and were fluent English speakers. The breakfast was very nice and relaxed and had loads of choice, the leisure centre was state of the art and even though the pool was a bit small it was nice along with the jacuzzi and steam room. the views were easily the highlight and you got a perfect view of the palace of culture & science. Only problem was how crowded it could get quickly especially in evenings with children, usually later times are quieter, that was on last night however. lounge was nice and they had a good selection of cocktails, You cant miss the hotel its right in Warsaw city centre and if you are arriving in Warszawa Centralna its literally a 5 minute walk up the road, Concierge great help in getting taxi arranged for early morning flight. Will definitely come back again next time I'm in Warsaw :)
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: pick early time for leisure centre,
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Joanna Jeksa, Guest Services / Front Office at InterContinental Warsaw
Responded Jun 14, 2023
Dear Guest, Thank you for your feedback on your experience at our hotel. We're thrilled to hear that we lived up to your expectations and that you enjoyed your stay with us. We are more than happy to hear that we were able to surprise you with early check in. Thank you for appreciating our staff, delicious breakfast, wellness area and our Club Lounge. We are also glad that our central location came out to be perfect for you. Our team works hard to ensure that every guest has the best experience possible and your positive feedback inspires us to continue with our efforts. We do hope that you will return on another occasion. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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VIDAMID wrote a review Feb 2024
Miami, Florida57 contributions95 helpful votes
The Hotel overall is very nice. A short ride from the airport, one of the nicest Inter properties. A couple of notable points: The food and service at the Platter Restraurant is absolutely superb. Certainly one of the best Hotel restaurants I have experienced, but easily one of the top 10 on my overall list. The venison, the intermezzo, really congrats. I would go back to that Hotel, just to dine at the Platter. The rooms, are missing a desk. While spacious and nice, there is no where to do worl or use a laptop. Overall, a great experience.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Szymon Noworyta, Owner at InterContinental Warsaw
Responded 4 weeks ago
Dear Guest, Thank you for your review! It’s wonderful to hear that you had a great experience at the hotel and particularly enjoyed dining at the Platter Restaurant. Your compliments about the food and service are much appreciated. We value your feedback and will take it into consideration. We look forward to welcoming you back in the future! Best regards, Szymon Noworyta Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jacek_TA wrote a review Feb 2024
Wellington, New Zealand159 contributions101 helpful votes
I am a returning customer. Customer service at this hotel is exemplary. Especially I would like to mention here Daria in the Club Lounge - highly tailored approach, very professional and made my Club lounge experience as smooth as possible. Well done! We will be back.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ellen Humeniuk, Owner at InterContinental Warsaw
Responded Feb 5, 2024
Dear Mr. Jacek, Thank you for being a returning customer and for your kind words about our hotel and staff in particular. We are thrilled to hear that you found our customer service to be exemplary and that Daria in the Club Lounge made your experience smooth and enjoyable with her highly tailored and professional approach. We truly appreciate your recognition of Daria's excellent service and we will be sure to pass along your compliments to her. It is always our goal to exceed our guests' expectations and provide personalized and attentive service to make your stay memorable. We're delighted to hear that you had a positive experience in the Club Lounge and that you plan on returning. We look forward to welcoming you back and continuing to provide you with exceptional service during your future stays. Thank you once again for choosing our hotel and for your kind feedback. Best regards, Ellen Humeniuk, Guest Relations Agent InterContinental Warsaw
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Frequent T wrote a review Feb 2024
Krakow, Poland22 contributions13 helpful votes
ICW is all about you might expect from 5* hotel: - helpful staff, - comfy rooms, - delicious food (incl. Polish ham during the breakfast). Thanks to IHG Diamond status I've also got there: - early check-in - late check-out - free room upgrade - Club Longue access - highly recommended!!! See you again!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Szymon Noworyta, Owner at InterContinental Warsaw
Responded Feb 3, 2024
Dear Guest, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us and that our staff, rooms, and food exceeded your expectations. We are glad that your IHG Diamond status provided you with additional benefits and made your stay even more enjoyable. We appreciate your recommendation of the Club Lounge as well. We hope to welcome you back soon for another great experience. Thank you for choosing our hotel! Best regards, Veronika Builuk, Guest Relations Agent InterContinental, Warsaw
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NilsLDK wrote a review Jan 2024
Copenhagen, Denmark504 contributions253 helpful votes
Conclusion: I stayed 3 nights at Intercontinental in relation to new years eve. The hotels is good, but there the club lounges was not the best experience. To many people in the lounges, where you have to wait really long time to get service and sometimes all tables were reserved - never seen that in a Intercontinental club lounges before. I will choose the hotel again, if I will come back to Warsaw. Review: I took a taxi from the airport to the hotel. It took about 30 min and the price was PLZ 80. You can also use Bolt or Uber.The check in at the hotel was very efficient, but the check out was really slow. The hotel has a really good location. It is with in walking distance to the old town, many malls in neighborhood and many restaurants in the area too. I had a suite which is huge and it had an amazing view at the old tower. The room was clean and the wifi worked fine. The club lounges was not a good experience. Too many people in the lounge and the service was really slow. At new years eve all tables were reserved - never seen that in a Intercontinental club lounge before. But I got a table after some dialog with the staff. The food in lounges in good, but the selection is very limited. The view from the lounges is really good. The hotel has a swimming pool and spa at the 43th floor. Amazing view from the pool, but there was also so many people in the pool.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Szymon Noworyta, Owner at InterContinental Warsaw
Responded Jan 8, 2024
Dear Guest, Thank you very much for sharing your feedback and giving us the high rating! We are really glad that you noticed and appreciated our efforts to ensure your comfortable stay. We are happy to hear that you were satisfied with your excellent room with a wonderful view at the old tower and location of our hotel too. Also we value your great words about RiverView Wellness area. We are very sorry that Club Lounge turned out to be far from your expectations. Please accept our sincere apologies for the inconvenience you experienced during New Year Eve. We are also grateful for your remarks about the Club Lounge. Once again thank you for sharing your experience, and we are looking forward to having the opportunity to serve you again on your next occasion of visiting Warsaw. With kind regards, Veronika Builuk, Guest Relations Agent InterContinental Warsaw
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JY wrote a review Jan 2024
Auckland Central, New Zealand38 contributions5 helpful votes
+1
❤️SERIOUSLY THE HAM HERE WAS SO GOOD😱😱😱❤️the short haired blonde lady gave me such a nice room high floor too😍❤️❤️❤️🔥💫✨I wouldn’t say the room interior design is like out of this world it’s just your normal classy Intercontiental hotel but OMG THE HAM AND CURED MEAT WERE BLOODY FANTASTIC
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Szymon Noworyta, Owner at InterContinental Warsaw
Responded Jan 7, 2024
Dear Guest, Thank you for taking the time to leave us a review. Receiving the highest rating is the greatest form of recognition for us. We are glad that we managed to meet all your expectations. We sincerely hope that we will have the opportunity to host you again soon. With best regards, Veronika Builuk, Guest Relations Agent InterContinental Warsaw
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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M.J. On the go wrote a review Jan 2024
Waregem, Belgium60 contributions5 helpful votes
Réception Desk was unfriendly pion arrivai, slightly arrogant and terrains clients as robots i felt. We are global Travellers and this we are not used to in à 5 star hotel we expert suggérèrent standards. I al sorry to werkte this i usually give only good positive comments but this une was just over thé Edge
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Date of stay: January 2024Trip type: Travelled on business
Room Tip: Avoid check ing in after 1700hrs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Szymon Noworyta, Owner at InterContinental Warsaw
Responded Jan 10, 2024
Dear Guest, We appreciate you taking the time to provide us with your feedback. We apologize for the negative experience you had during your recent stay. It is our priority at InterContinental Warsaw to deliver exceptional service to every guest, so your feedback is valuable to us. We hope that you will give us another opportunity to exceed your expectations and improve your satisfaction during your next visit to Warsaw. Best Regards, Veronika Builuk, Guest Relations Agent InterContinental Warsaw
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tool007 wrote a review Dec 2023
Tonsberg, Norway412 contributions237 helpful votes
My favourite hotel in Warsaw. Superb hotel with great rooms & superb service. Gym & pool on the top are great. Spa also nice. Car service in hotel very good. Room service food was not good this time. Scrambled eggs with bacon & tomatosoup not on normal level.
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Szymon Noworyta, Owner at InterContinental Warsaw
Responded Dec 18, 2023
Dear Guest, Thank you for taking the time to share your experience at our hotel. We are thrilled to hear that you enjoyed our rooms, service, gym, pool, spa, and car service. Your kind words truly mean a lot to us. We regret to hear about your recent experience with our room service food. We strive to provide our guests with an exceptional culinary experience, and we apologize if we fell short this time. Your feedback has been noted and will be shared with our culinary team for review. We appreciate your feedback as it helps us improve our services. We look forward to welcoming you back and providing you with a better experience in the future. Best regards, Szymon Noworyta Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FFM9 wrote a review Dec 2023
Berlin, Germany786 contributions356 helpful votes
+1
Reception service simply got better thru the years, now you have real hospitality professionnals welcoming you. I was set in 3511, upgraded thanks to my status, a corner room facing palace of culture, wirh wide windows in the bathroom. As usual, top beddings, nespresso machine in the room, super quiet, except the AC not S quiet as in other rooms. The shower wasn't the cleanliness, with hairs onnthe floor, beurk ! For this it loses 1 star for me. Lounge on 41 had a nice food and drinks selection for early diner, between 18h and 20h, but I did found breakfast weak this time. Pool is open till 22h, which is nice if you get late to the hotel. Check out went swiftly too, if only they would ensure that bathrooms would be pristine clean, as should be...
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zuzanna Pawlowska, Guest Services / Front Office at InterContinental Warsaw
Responded Dec 17, 2023
Dear Guest, first of all we would like to thank you for taking the time to share feedback after your recent stay at InterContinental Warsaw. We are truly glad that you appreciated our staff's efforts to make your stay remarkable. It is rewarding to hear that your upgraded room met your expectations and that you enjoyed the view on Palace of Culture. Thank you for telling us about our shortcomings regarding the shower cleanliness. It is the feedback such as yours that allows us to improve for our Guests. Please rest assured that I passed the information to the Head of Housekeeping department to ensure that this situation will not happen again. Once again thank you for your loyalty and for sharing your opinion. We hope to see you again soon to show you the best side of our hotel. With kind regards, Zuzanna Pawlowska, Guest Relations Agent InterContinental Warsaw
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$187 - C$265 (Based on Average Rates for a Standard Room)
LOCATION
PolandCentral PolandMazovia ProvinceWarsawŚródmieście Północne
NUMBER OF ROOMS
414
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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InterContinental Warsaw - UPDATED 2024 Prices, Reviews & Photos (Poland) - Hotel - Tripadvisor

Frequently Asked Questions about InterContinental Warsaw
Which popular attractions are close to InterContinental Warsaw?
Nearby attractions include Zlote Tarasy (0.3 km), Fragment of Ghetto Wall (0.3 km), and Palace of Culture and Science (0.3 km).
What are some of the property amenities at InterContinental Warsaw?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Warsaw?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Warsaw?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Warsaw?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to InterContinental Warsaw?
Conveniently located restaurants include Prime Cut, Hard Rock Cafe, and Platter by Karol Okrasa.
Are there opportunities to exercise at InterContinental Warsaw?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does InterContinental Warsaw have airport transportation?
Yes, InterContinental Warsaw offers airport transportation for guests. We recommend calling ahead to confirm details.
Is InterContinental Warsaw located near the city centre?
Yes, it is 0.7 km away from the centre of Warsaw.
Are any cleaning services offered at InterContinental Warsaw?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Warsaw offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.