I recently stayed for 1 night at this hotel for business. I was delighted to find I had been upgraded to a privilege room , with breakfast too. As I arrived late I just had a toasted sandwich in the bar which came with fries , and the bar man was very attentive and helpful. A good night sleep in...
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Dear RWHLiverpool,
Thank you for your great comment on TripAdvisor. I am very glad to read you had a great time in our hotel.
Hope to see you soon again!
With my best regards,
Cyril Jung-Allegret
General Manager
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This hotel might be excellent if not for two issues.
The bed was really bad. Inclined so you slid aside while sleeping. Sleeping so, nights were not refreshing.
The safe box in the room was tiny, and they don't have any safe deposit facilities at reception. Had to carry my notebook on me at all times.
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Dear AndreyC,
Thank you for taking the time to share with us your comments at the Mercure Budapest Korona. I am sorry that your experience did not meet your expectations.
I would like to kindly inform you that next to the reception there is a safe deposit room where you can put even a laptop in a safety box. Our...
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Not needing ultru-lux, we were very satisfied with this hotel, which we good on a good internet special. We were in the next-door hotel, so the downside was having to cart luggage up one lift, walk across the interconnection and then up another lift. Nevertheless, quite happy with the room and position. Location gets extra points... a few metres from...
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Dear Guest,
I would like to thank you for taking the time to share with us your comments. It is always a pleasure to receive positive feedback. I would like to offer you to try the restaurants of our hotel as well next time: our Tokaj Restaurant which serves the masterpieces of the famous traditional Hungarian cuisine with the best...
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Attending a show at the hungexpo, I had to find a hotel located between the airport and the expo. The Mercure Korona hotel is specially well located (25 mn from both destinations) and offers the opportunity to discover Budapest either by feet or taking the subway close to the hotel. Monuments, museum and shops are easy to reach in less...
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Dear Guest,
Many thanks for your nice comment on TripAdvisor, I am glad to read this positive feedback.
Thank you again, and see you soon in our hotel!
Best regards,
Cyril Jung-Allegret
General Manager
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Went here for a business meeting.
Excellent location, good quality.
However, for a 4* hotel, the room service is not high as expected.
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Dear CarpatBike,
Thank you for taking the time to share with us your comment. I am pleased to read you enjoyed your stay in Mercure Korona hotel very much.
I hope we will have the chance to welcome you in our hotel soon again!
Best regards,
Cyril Jung-Allegret
General Manager
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I arrived very early at the hotel, but the front of house team was able to secure my luggage. From the process of calling in earlier for the reservations, to the selection of the room everyone was extraordinarly friendly and courteous!
As a business person, they were also helpful with tips and suggestions for best results, and i could feel...
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Dear SalesGuru242,
Many thanks for your great comment regarding our staff on TripAdvisor. I am delighted to read you had positive experience in our hotel. Our colleagues are always more than happy to help our guests to make their stay more comfortable.
We hope you will choose Mercure Korona during your next Budapest trip as well!
With my best regards,...
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Mercure Budapest Koronna has a great location in the centre of Pest, near the transports.
The hotel is to big, over 2 buildings connected by a 'passerelle'. People ho stay in the other wind have to change elevator and that's not practical specially in the morning to go to the breakfast room.
Breakfast could be better. I missed fresh fruit...
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Dear GiselaB,
Thank you for your comment which you posted on TripAdvisor following your stay in Mercure Budapest Korona. The great location is really a big advantage of our hotel, our guests can easily reach the most famous attractions in this beautiful capital. Next time try the Privilege service in our hotel: upgraded room, coffee and tea making facility, a...
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Hello well check in this Hotel normally good rooms clean .
but this time see a diffrent Accor Hotel.
Cleaning the room is always hard to made it in a large Hotel, here not
under the Desk under bed was long time not clean up.
The bathroom need to fixed need 5 min to run down the water.
The best...
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Dear Guest,
Thank you for taking the time to share with us your experience at the Mercure Budapest Korona. I am sorry that your experience did not meet your full expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
It is our hope that you will give us the opportunity...
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front desk staff are fairly lukewarm, not as friendly as those you meet in some other hotels but restaurant staff are nice and helpful. Hotel location is very central, only 10 mins walk to the market and Danube river. Although windows kept out the sounds from the street fairly well, you can still hear a lot of police cars in...
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Dear axio99,
Thank you for your time to share with us your experience after your stay in our hotel. I am pleased to read you enjoyed the central location of the hotel and the restaurant services as well. Our rooms have soundproofed double windows, which is one of the biggest advantages of our hotel rooms.
I sincerely hope we can...
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