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Hilton Budapest WestEnd

5.0 of 5
Vaci ut 1 - 3, Budapest 1069, Hungary
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Ranked #44 of 335 hotels in Budapest
4.5 of 5 stars 311 Reviews
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311 reviews from our community

What travellers say about this hotel
  • Shopping mall(14)
  • Train station(11)
  • Executive Lounge(8)
  • Breakfast buffet(7)
  • Very good(6)
  • Friendly and helpful(4)
  • Room service(4)
  • Right next(3)
  • Internet access(3)
Traveller rating
    136
    139
    27
    4
    5
Only show reviews for Family (18) | Couples (110) | Business (77)
Date Rating
inci61
Ankara, Turkey
Contributor
12 reviews
5 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW

Hilton Westend is a very convenient hotel to stay in Budapest. The staff is very friendly and kind and welcoming, the hotel is very clean, the rooms are spacious and modern. The hotel has a back door with direct access to a huge shopping mall with everything you need from shops to restaurants. It is also very close to the... More

Was this review helpful? Yes
Jan Thomsen, General Manager at Hilton Budapest WestEnd, responded to this review
16 February 2012

Dear Traveller, Thank you for your comments on this website. I'm pleased to read that you were very satisfied with the service and facilities you experienced during your stay. I‘m also happy to learn that you enjoyed our breakfast. It is indeed a great feature to have 13 multipurpose meeting rooms with natural daylight on the same floor. Also thank... More

Joe4711
Chipping Norton, United Kingdom
2 reviews
2 helpful votes
4 of 5 stars Reviewed 10 February 2012

We took a four-day trip to Budapest from the UK just to use up some Airmiles- depite the weather averaging -8C. Budapest is much more attractive than we imagined, with elegant buildings and wide roads similar to Paris. It is big- 20% or two million out of the whole population live here. Prices were the same as the UK in... More

Was this review helpful? Yes
Jan Thomsen, General Manager at Hilton Budapest WestEnd, responded to this review
13 February 2012

Dear Traveller, Thank you for taking the time to write a review of our hotel. Budapest is indeed a fantastic city to visit. We are so pleased to read your praising words on our charming staff it is also great to see that you were very satisfied with the cleanliness of our hotel. Should your travel bring you back to... More

knutmosk
Oslo, Norway
Top Contributor
59 reviews
21 helpful votes
5 of 5 stars Reviewed 9 February 2012

Arriving at the hotel I went to the HHonors check-in where a smiling young man told me that I had made a reservation on the Executive floor and that it would be nicer for me to check in at the desk in the Executive lounge on 4th floor. In the Executive lounge the staff member who checked me ins was... More

Was this review helpful? Yes
Jan Thomsen, General Manager at Hilton Budapest WestEnd, responded to this review
13 February 2012

Dear Sir, Thank you for your positive comments on this website and I wanted to personally respond and thank you. Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations. It was particularly pleasing to see that your impression of our... More

johninstalbans
St Albans
Senior Reviewer
9 reviews
5 helpful votes
5 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

M wife and I have just returned from our second 3-night break in Budapest, this time staying at the Hilton Westend. We could find absolutely NOTHING to criticise about the property or the staff. We were lucky to be on the Executive Floor, where the rooms and beds are very large, with a huge TV and super bathroom, including a... More

Was this review helpful? Yes
Jan Thomsen, General Manager at Hilton Budapest WestEnd, responded to this review
13 February 2012

Dear Guest, Thank you for your kind comments on this website. I am pleased to read that you had a fantastic stay and that we could 'make' your stay enjoyable, it is such a pleasure to receive such positive feedback. I look forward to welcoming you back to the Hilton Budapest WestEnd very soon. Kind regards, Jan Ebsen Thomsen General... More

dipset33
London, United Kingdom
Senior Reviewer
6 reviews
3 helpful votes
4 of 5 stars Reviewed 2 February 2012

I stayed at the Hilton West End for two weeks in January 2012, for business. I found the staff to be helpful and polite and generally responsive. The hotel is very well located train/ metro/ tram connections and it is easy to get around the city. The hotel also connects to the West End shopping centre which is a fairly... More

Was this review helpful? Yes
Jan Thomsen, General Manager at Hilton Budapest WestEnd, responded to this review
13 February 2012

Dear Guest, Thank you for taking the time to write a response after your recent visit. I was delighted to learn that you were satisfied with our services and facilities. I’m specially happy that you found our staff efficient and friendly. Thank you very much for your comments regarding our internet service and room amenities. I will make sure that... More

Arihoney
Milan
Contributor
12 reviews
5 helpful votes
4 of 5 stars Reviewed 31 January 2012

I was in Budapest for work and stayed at the Hilton Budapest Westend for three days were the event was held. The Buisiness Centre is very efficient, the staff is extremely helpful and quick. Also the food was tasty. Rooms are big and bathrooms are very comfortable. Also the location was great, right in the Centre, and the backside door... More

Was this review helpful? Yes
Jan Thomsen, General Manager at Hilton Budapest WestEnd, responded to this review
13 February 2012

Dear Business Traveller, Thank you for taking the time to write a review on TripAdvisor. I’m pleased to read that you enjoyed our large room and bathroom. Thank you very much also for your commendatory words on our Business Centre staff. Should your travel bring you back to Budapest in the future, my team and I would be delighted if... More

Brutus_8
Johannesburg, South Africa
Senior Contributor
47 reviews
40 helpful votes
5 of 5 stars Reviewed 30 January 2012

We stayed 2 nights at this hotel on our Indight Tour. Again, the check in was handled by the tour director, and there seemed to no hassles. Our room was large, with a nice large flat screen TV, with a decent selection of English language channels.. The bed was very comfortable. Bathroom was a decent sized affair. In typical Hilton... More

Was this review helpful? Yes
Jan Thomsen, General Manager at Hilton Budapest WestEnd, responded to this review
13 February 2012

Dear Traveller, Thank you for your positive review on this website. I’m pleased to read that we could contribute to your comfortable and pleasant stay and that you felt we rightly belong to Hilton Hotels & Resorts. I’m also glad that you were satisfied with our comfortable room, services and friendly staff. I hope to welcome you back in the... More

Yasemin D
West Chester
Contributor
11 reviews
4 of 5 stars Reviewed 27 January 2012

We stayed there last summer (July 2011) for two nights.. The hotel has a very good location to reach everywhere, because the metro station is down the hotel-shopping complex. But don't forget to buy tickets before (or buy a travel card) because it's very difficult to buy from machines! Hotel rooms are clean, silent.. Not as big as seen on... More

Was this review helpful? Yes
Jan Thomsen, General Manager at Hilton Budapest WestEnd, responded to this review
30 January 2012

Dear Guest, Thank you very much for taking the time to complete the review on this website. We are pleased that you enjoyed our location and the cleanliness and quietness of your room. It was particularly pleasing to see that your impression of our staff was good. Thank you for staying with us at the Hilton Budapest WestEnd. Looking forward... More

Arben72
Prishtina
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 12 January 2012

I stayed at this hotel between 28 Nov to 03 Dec 2011. The hotel location is great especially for those wishing to do shopping as well as to visit some of the most popular landmarks in Budapest (many of them are actually at a walking distance from the hotel). The hotel itself is nice and quiet, well furnished and I... More

Was this review helpful? Yes
Jan Thomsen, General Manager at Hilton Budapest WestEnd, responded to this review
23 January 2012

Dear Guest, Thank you for your positive comments on this website. Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations. I’m happy to read that enjoyed the atmosphere of our lobby bar. It was particularly pleasing to see that your... More

DenHaagTraveller
Den Haag
Senior Contributor
29 reviews
23 helpful votes
4 of 5 stars Reviewed 11 January 2012

The Hilton Budapest West End is a fine hotel. It's in a great location with train and metro stations within walking distance. There are also plenty of bars and restaurants close by and it's just a 10 minute walk to the river. The hotel is fairly new and is connected to the West End shopping centre where you can shop... More

Was this review helpful? Yes
Jan Thomsen, General Manager at Hilton Budapest WestEnd, responded to this review
23 January 2012

Dear Business Traveller, Thank you for taking the time to write a review on TripAdvisor. I’m pleased to read that you liked our spacious rooms and fitness centre, I especially appreciate your commendatory words on our service. I sincerely apologise for the inconvenience caused to you during your stay because of the internet connection settings. The port 1723 is required... More

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Hilton Budapest WestEnd Also Known As

  • Hilton International Budapest
  • Hilton Budapest
  • Budapest Hilton
Address: Vaci ut 1 - 3, Budapest 1069, Hungary

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