This hotel is in a great location...just off Old Town Square. Great and attentive service and a solid breakfast (always appreciated!). Extremely comfortable bed. Unfortunately, our room was a little small (in my opinion). It was also right on the courtyard - kind of like being right next to the elevator! Please, please invest in some black-out curtains - seemed... More

I think this hotel might depend on the room you get and if noise bothers you, but for us it was fantastic. We had a huge room- almost the size of a small apartment- overlooking a street. You could hear everything outside, but we slept great anyway. The staff was friendly and helpful, there is a sauna that you can... More

We stayed here to celebrate our anniversary, and chose an Executive suite, which has its own sauna, and a living room. The room was at the end or the inner courtyard, and the location was very quiet at least during our stay. There's also a fire place in the room which might be nice if travelling during the winter. The... More

I have visited this hotel twice, booked each time through the SAME online booking agency: On both occasions I was traveling with friends, who were in separate rooms. So I have now experienced 4 rooms in the hotel. On the first visit (Jan 2012) our impression was of real quality, luxurious even, in a slightly downbeat way. The second time... More

Beautiful spacious room, contemporary decor and roomy en suite with a good shower. Perfectly located for exploring the sites of the Old Town, just off the Town Square. Friendly and helpful staff who speak good English. Breakfasts are good although wider variety of cheeses/cold meats would be good. Maybe a plea more more towels although I'm sure they would have... More

Merchant's house hotel is in two lovely historic and slightly rambling buildings just a stones throw from the town square in Tallinn. The reception staff are extremely friendly and helpful and were able to let me check in early after my overnight ferry from Helsinki. I had a comfortable room on the 3rd floor which was warm and cosy and... More

The very helpful and friendly staff were the highlight of this hotel. I get the impression that rooms would have once been very lovely however they have not been maintained. Although large, our room was on the main corridor from the front door meaning we were woken in the night by returning guests. The corridor has a stone floor and... More

Located seconds from main square. Very large room with comfy bed (decoration would need refreshing in next 12 months). Private sauna & spa in hotel basement, perfect to warm up in after a cold day. Breakfast selection varied and plentiful in nice restaurant in basement.

Lovely hotel with excellent location,reception staff very attentive, the room was spacious, clean and quiet with a lot of windows, extra heater, bathrobes and slippers.. all in all a very well equipped room and we did not miss anything. Would definitely stay again despite the poor breakfast. Yes, the breakfast. The chef should get some serious training in basic cooking..... More