Prior to checking into the hotel, I had a few billing issues and called the hotel to address. Stella, in Group Sales, was fantastic and responsive - she made sure that I was comfortable with the billing situation, and followed up with me when I had additional questions. The hotel itself is in a great location, especially if you plan... More

My husband and I stayed here as an early Valentine's celebration. The staff was very informative and accommodating.. especially Ahmad Bellman. He let us know about all of the hotel amenities and services with a friendly attitude, great sense of humor, and genuine kindness. We have stayed at The Westin before and each time it is continual great service. We... More

We stayed here 2 nights in Jan 2012 while visiting relatives in DC. The location is excellent, it is very close to the metro and was a quick 1/2 hour trip from Dulles airport. It is also only about 2km from the memorials so we spent a half day walking to the Lincoln Memorial and on to the Smithsonian museums.... More

I stayed here for two nights for a conference hosted in the hotel facilities. The conference details were very good with food and beverage service nonstop. Dusk provided a good stop for drinks at the end of the night; I didn't have any food there but the sliders looked good when another table ordered some. My room on the 8th... More

Took the kids to DC this weekend 1/14-/16 and stayed here with points. First thing to note, this hotel is in the middle of town and as such has no parking lot. You have two choices pay 36.00 a day and you go get your car or pay 40.00 a day for valet service and they will get it for... More

From the moment of arrival until collapsing in the heavenly bed, the experience was exceptional. The bellmen, especially Erwing and Amadou, were wonderfully friendly and helpful, the front desk courteous, helpful and welcoming, room service perfect and housekeeping immaculate. We've come to expect such from Westin and, again, we were not disappointed! More

I booked the Westin due mainly to it's location but also in part to the knowledge of the exceptionally comfortable beds. This was needed after a week in a training facility with work. The lobby whilst small in size is perfectly acceptable and the check in staff were not only good looking but also helpful and knowledgeable. The rooms was... More

The Westin provided outstanding service the staff was extremely friendly and accommodating! The bellmen Amadou and Deenny was so kind and went out of their way to assist us with transportation and help with our bags. More

I am used to and expect first class service at Westin. I was not disappointed during my stay there in early January. James, the front desk manager, is a true asset to the Westin chain. He delivers exceptional service with a smile and genuine devotion to customer service. The bellman and housestaff were also affable and went out of their... More