Good hotel with spacious rooms and courteous front desk. Big plus is the shuttle service provided by the hotel to the convention centre and Union station. They also drop guests to a few other locations. Minus point is the very uninteresting breakfast and lack of choice for dinner. We stayed for nearly a week on official business and the experience... More

6 IHG hotels in 6 weeks and this is, by far, the WORST in customer service. First, we tried to check in at 2pm. Which is earlier than 3, yes, but we also are priority club members AND we called the morning of to make sure there would be a room available, after being told there would be a room... More

When we arrived at 3p.m. our room was not ready. We had asked for a room facing the rear as told by TA. At the front desk they told us that was not neccesary because " there was nothing going on outside so it would be quiet" We waited an hour and went back the room still was not ready,We... More

Pros: Hotel itself is very nice and clean. Staff were very friendly. Cons: I was afraid to walk in the area alone. There was an HBO pamphlet in the room but no HBO. There were no blackout curtains...just a thin white curtain...there are tons of lights outside, so it's very bright when you're trying to sleep. More

This was a great hotel to stay for a visit to DC if you have a car. The area is not the best but the hotel is very modern and well maintained. The staff were very friendly and truly wanted to help during our stay. Our room was beautiful and very clean. The staff here take pride in their work... More

I stayed here again last week and it was still a great place to stay. Yes, the neighborhood isn't the best, but you won't be walking around the neighborhood anyway. The property is well maintained and clean. More

Reading the reviews here, it seems to be a mixed bag in experience. I can only speak to our experience - it was great! The staff were super friendly and helpful, the price is right and if you have a car, it is a quick easy drive into the heart of DC. That said, there isn’t much around the hotel... More

If you leave anything at this hotel, the hotel would never return it to you. My family travelled to DC from NY metro area in April 2010, and stayed at this hotel. After I returned home from DC, I found I had left my jacket in the closet of the room I stayed at. I called the hotel right away... More

Loved the directions, the proximity to the trolley, restaurants and especially the great price. We will be back! More