This hotel has a great location. It is true that one side doesn't have views, but the other side is lovely, and the rooms are very roomy. The food is also good. But the real reason to stay is the staff and the manager. They welcomed me before I arrived and helped with any issue or concern I had. It...
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Before staying at this hotel, I had a very positive opinion of Kimpton from previous stays. However this hotel substantially reduced my opinion.
The Topaz has a great location near Dupont Circle, but the hotel itself has terrible views. Outside my window is an alley, a dumpster (which was dumped last night at 6 am and woke me up) and...
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Dear BooTheGroundhog,
Thank you for posting a review of your experience with us here on Tripadvisor.com. This one stings. There’s a lot to digest in here. So, I appreciate the candid and detailed feedback. I’m terribly sorry that your stay was not an outstanding one.
The views on the back side of the building are not the most appealing. However,...
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Stayed for three nights in the Topaz based and the good reviews on Tripadvisor and can only confirm them. Very nice and big rooms, very friendly service and stuff, great location to visit Washington and lively neighborhood and good breakfast - would stay there again.
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We really enjoyed our stay. Love all Kimpton Hotels. Staff was perfect. location was great. Only downside is a very small lobby. Would definitely stay again.
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Dear vamellens,
Thank you for recommending us to fellow travelers here on Tripadvisor. I agree that our lobby is a little cozy and that give us an opportunity to wrap our arms around folks on the way in and give them a proper send off on the way out. Some people aren’t into this. So, we give them their space....
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I stayed at this hotel about 6 times in 2011, and each stay was good because the staff were so nice. Tip: the best item in the hotel restaurant is the Topaz Salad with fried shrimp, and the wine selections are decent.
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Dear TNiceT,
Thanks for the review and thank you for making Topaz your home away from home in Washington. I’m glad to hear that you’ve been treated well by our folks. That doesn’t surprise me one bit. Good news: There are several rooms with exercise equipment in them and we actually just replaced the machines a couple of weeks ago....
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Not only was the room nice and affordable, when we checked in the desk asked us what we doing so they could suggest the order to see things, make and confirm reservations, and even offer us a gift card to the snack bar in the room.
great location , even better service.
there wqas a flaw in our billing (3...
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Dear AJK69,
Thank you for taking a moment to share your Topaz experience with us and fellow travelers here on Tripadvisor.com. I’m glad your stay was a great one! I’m terribly sorry about the confusion with your room rate. It’s great to hear that the matter was promptly resolved. We hope to have you with us again soon.
Sincerely,
Donte...
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This hotel is in the best location. You are in the heart of Dupont Circle, steps to tons of restaurants, bars and nightclubs. Literally Steps. The rooms are very stylish and comfortable. I highly recommend staying here if you are visiting Washington DC.
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Dear vanessakate,
Thank you for posting a review of Topaz here on Tripadvisor.com. “Best Hotel in DC” is high praise. We promise not to let it go to our heads. I definitely agree that the location is fantastic and the great folks that work here can’t be beat! We’re lucky to have each one of them and to be on...
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Kelly, Muhammad and staff were all amazing. The rooms are large and roomy. Area is close to transit or to walk to attractions. Bad side DC is under construction.
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Dear eegentry11,
Thank you for recommending Topaz here on Tripadvisor. Kelly does a great job with us and Muhammed was actually covering from the Helix. But, we’ve worked together twice previously. So, I know he’s also a winner. Thanks again for the review and we hope you come back soon.
Sincerely,
Donte
General Manager
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Stayed at Topaz for 2 nts. Hotel is conveniently located a few blocks from Dupont Circle metro stop on a quiet residential street. Queen deluxe was roomier than expected, clean, well-furnished, but on the drafty side. Bathroom looked new/recently re-done. There's a flat screen tv, but oddly it's not HD and channels are very limited (if tv watching is important...
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Dear okitt07,
Thank you for taking a moment to share your experience with us here on Tripadvisor.com. I’m glad your visit was an enjoyable one overall. However, the interactions outlined above fall well short of the level of service that Topaz guests deserve and have come to expect from us. I apologize for that and hope you’ll return if you’re...
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Everything about the Topaz made our first visit to Washington a memorable one. Kelly and Mark were most welcoming and our stay was made even more special with the surprise delivery of bubbly and nibbles to celebrate our anniversary!! The rooms were large, clean and comfortable and when we mentioned a noisy heating unit, Kelly very quickly suggested a move...
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Dear terryandhelen,
Happy Anniversary! Thanks for the fantastic review here on Tripadvisor. Kelly and Mark do a great job of taking care of our guests. They’re also tons of fun to work with. I love the neighborhood restaurants. The quality of food and diversity of cuisine in DuPont Circle cannot be beat. I hope to see you next year (or...
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