Nice room with a view of the city. Quiet location within walking distance of the Metro, Starbucks, and Cosi. The staff were very welcoming and helpful. The restaurant makes an excellent cup of French Onion soup. The fitness center has lovely new equipment.
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Dear Angela W,
I appreciate the great review on your stay. Our views are fantastic on the upper floors and the convenience of our location has been noted by many reviewers. The Bistro is a new concept for us and I am very happy you enjoyed the onion soup.
All of our public space has been renovated which included the...
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My family stayed here this fall and had a wonderful experience, in large part due to the attentiveness of the staff. They upgraded our room to ensure we had enough space for our children. The staff in the cafe went out of their way to be friendly and welcoming to our entire family. The room was clean and had a...
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Dear Chris L,
Thank you for the great review. Our staff appreciates the great feedback on the service you received during your stay. I am very pleased that your family was able to enjoy our new Bistro and that we were a perfect place for you.
Please let me know if I can be of further assistance for your next...
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We stayed at this property due to the location. While the room and hallways were on the small side as previous reviewers have mentioned, the overall stay was fine and that didn't matter. The room was small but adequate as was the bathroom. There were plenty of towels and the amenities were replenished. This is a problem we have had...
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Dear Tammilip,
I appreciate your comments about our location and the kind words about our staff. It appears that we met your expectation by making sure all amenities were replenished properly.
I am very pleased that you found us to have a great price value relationship. Please contact me directly if I can be of further assistance.
Sincerely,
Albert Montone...
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The staff at this hotel is very pleasant and welcoming. I had a room with a king bed and large bathroom, as it was for a disabled person. I had a nice view as well. The breakfast in the cafe on site seemed somwhat expensive but was probably on par for Washington D.C. I got my breakfast quite quickly compared...
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Dear Macybear,
Thank you for the great review regarding our staff. They appreciate positive feedback about their service. I am pleased that you received prompt service in our Bistro as well. I apologize that the parking fee did not meet your expectation. We try to be competitive in this area for valet parking.
Please contact me directly if I can...
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I stayed at this hotel with several friends over a holiday weekend and was very dissapointed with the service and the overall aesthetics of the rooms. Our double room was very small, with the bathroom being smaller then my walk in closet at home. The halls are very narrow, which makes waiting for the elevator difficult if others are trying...
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Dear Andrew S,
I apologize for the size of our bathroom and hallways you described in your review. There is no excuse for the lack of a proper greeting upon check in. Your comments are very helpful for us to improve and I appreciate you took the time to tell us.
Please contact me directly should you wish to discuss...
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Checked in here for a night's stay. Just average, with one deal=killer for me.
Pros:
--Location: great central location. Short walk to Dupont Circle and the Metro. Close to dining on 14th.
--Price: definitely one of the cheaper options in this good of a location
--Lobby: recently redone and quite nice
--Parking: cheaper than most other central DC hotels
Cons:...
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Dear Brooklyn Couple,
I appreciate your comments regarding our location, price, parking and our renovation. We are very proud of the upgrade to our public space.
I understand your disappointment with our wired internet service. We are currently bidding wireless throughout our facility and apologize for the inconvenience.
Please contact me directly if I can be of further assistance.
Sincerely,...
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Don't do it.
Check in was quick and easy. Valet car service was quick on arrival. Then down hill.
Booked into a room with King Bed. It was queen at best. No room service and no mini bar or fridge to keep your own drinks.
Enter the bathroom and the sink was full of dirty/soapy water. Not sure what housekeeping...
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Dear Staffman,
Thank you for your comments about the check in and valet service you received during your stay. I apologize that we fell short in housekeeping and your room was not perfect. Our expectation for the Bistro is to provide better service than you received. I appreciate the feedback it is very helpful to improve.
Please contact me directly...
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I stayed at this property for two days on business. The staff were professional and courteous. The room was clean and properly maintained. That said, there is nothing particularly interesting or exciting about this hotel - very plain vanilla. My room was slightly larger than others I've stayed in D.C. - which is why I'm giving this a 4 rather...
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Dear Transportation Planner,
Our staff appreciates your review about their professionalism you encountered during your stay. I do apologize if you found our Bistro to be expensive. We have renovated this area and offer other a la carte choices to be competitive with the local area restaurants.
Thank you for the rating you gave us. If I can be of...
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This is an older hotel that retains an old charm, It is
beautifully located in charming Dupont Circle, near
great shops,restaurants minutes walk fom the metro,
Adams Morgan,Woodrow Wilson House, etc.I was
4 metro stops from Chevy Chase,where I found all
the major department stores huddled together in
blocks.
The hotel ,itself, is comfortable,rooms well furnished,
and the service is...
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Dear Jsohmer,
Thank you for your review on the location and convenience of our facility to the shopping facilities you needed. I am pleased that you got a great deal through Priceline as well. Our staff appreciates the kind words you mentioned in your review as well.
Please contact me directly if I can be of further assistance.
Sincerely,
Albert...
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We stayed here for one night in mid-November and were upgraded to an Executive King. The room was fairly large by any standard especially in DC. Both front desk and housekeeping staff were extremely friendly. Case in point -- the morning of checkout, the elevator arrived with a housekeeping staff with a push laudry cart (you know, one of those...
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Dear Ed Overlp,
I appreciate the kind words about the courtesy of our staff during your stay. We do apologize for the noise from the adjacent room. Please contact me directly if I can be of further assistance.
Sincerely,
Albert Montone
General Manager
Courtyard Dupont Circle
202-332-9300
Albert_Montone@Doylecollection.com
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