A bit shocked by our stay as we are usually very impressed with Hyatt locations, properties and staff. First and foremost, we would not consider this a safe and/or secure property. The only elevators to the guest rooms are away and out of sight of the front desk, conceriege or any other hotel personnel and right next to a breeze... more

The lobby/atrium area of this hotel is breathtaking. The check-in staff were very attentive. The room was very nice but I wouldn't go so far as to say it was grand. The desk in the room was old and worn and has a lot of water marks and chips. We had a king room and there were only 3 pillows...not... more

We booked this online and got a really great weekend rate. Rates are higher on weekdays. We walked to Capital, Smithsonian, White House, etc. Hotel is typical Hyatt, clean, looks new or newly renovated. Breakfast was rather expensive. Would stay again if I can get that weekend rate. more

Stayed here for a business meeting. Very good service. more

Booked a one night stay Feb 27th. Celebrating a birthday trip for my husband. Got an amazing rate directly through the hotel's website. At check-in, the wonderful woman wished my husband a happy birthday and upgraded out room to a suite. Fabulous room we couldnt believe it! We ordered room service before leaving the hotel for a show and a... more

From Check in to Check out everything was great, we only stayed the 2 nights but were well looked after with a wonderful room overlooking the amazing lobby. The room service food was excellent and the staff friendly. Should we ever be in DC again we'd stay here again for sure. more

The hotel is a beautiful facility with very large rooms and bathrooms. We were given upon check in a King Room in the 11th floor over looking Downtown DC. The room was very clean and had very nice amenities. There were only two minor issues with the room. It is so dark in the shower that it is hard to... more

Although it is pretty spendy, it's absolutely beautiful. Service and employees were very helpful and nice. The complimentary breakfast was so delicious and the little bar & bistro in the hotel had amazing food. Very spendy though! more

Lovely grand hotel--immaculate--great service-convenient to Verizon Center and historic venues. Take the metro to Metro Center head to 11th street and you never have to breath outside air!!! Breakfast buffet although included with my room was well worth 19.00++ Wonderful selection, fresh fruit, pastries, omlettes to order- Down fall: door mEn are clueless and have no relationships with cabbies. Even... more